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Smile Hotel Premium Hakodate Goryokaku

3.0 star property

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Photo gallery for Smile Hotel Premium Hakodate Goryokaku

A modern hotel building with a prominent 'Smile Hotel Premium' sign, featuring a sleek design with reflective glass windows and a textured facade.
A modern living room with a grey sofa, two armchairs, and a round coffee table.
A hotel room with two beds, a TV, a desk, and a window with curtains.
Daily buffet breakfast for a fee
A modern lobby with a sofa, a coffee table, and a TV screen.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Honcho 8-15, Hakodate, Hokkaido, 040-0011
  • Place, Hakodate Museum of Art
    ‪5 min walk‬
  • Place, Goryokaku Tower
    ‪5 min walk‬
  • Place, Fort Goryokaku
    ‪9 min walk‬
  • Airport, Hakodate (HKD)
    ‪17 min drive‬

Room options

View all photos for Economy Double Room

A hotel room with a bed, a desk with a TV, a window, and a wall-mounted lamp.

Economy Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a desk with a television, a window with curtains, and a bedside table.

Standard Double Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a TV, a desk, and a window with curtains.

Standard Twin Room

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Twin Room Non-Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Double Room

A hotel room with a bed, a desk with a computer, a TV, and a window with curtains.

Economy Double Room

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Hakodate

Smile Hotel Premium Hakodate Goryokaku places you within a 15-minute stroll of popular sights such as Goryokaku Tower and Fort Goryokaku. This 190-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Hakodate Museum of Art - 5 min walk - 0.3 miles
  • Goryokaku Tower - 5 min walk - 0.3 miles
  • Hakodate City Northern Pacific Fishery's Document Museum - 8 min walk - 0.4 miles
  • Fort Goryokaku - 9 min walk - 0.5 miles
  • Hakodate Bugyosho - 9 min walk - 0.5 miles

Getting around

  • Shinkawa-Chō Station - 3 min drive
  • Goryokaku-Koen-Mae Station - 4 min walk
  • Hakodate Airport (HKD) - 27 min drive

Restaurants

  • ‪大黒屋 - ‬2 min walk
  • ‪魚鮮水産 函館五稜郭本町店 - ‬2 min walk
  • ‪Twin Feather - ‬1 min walk
  • ‪KING BEAR 函館店 - ‬1 min walk
  • ‪美show倶楽部 - ‬1 min walk

About this property

Smile Hotel Premium Hakodate Goryokaku

At Smile Hotel Premium Hakodate Goryokaku, guests have access to free WiFi in public areas, microwave in a common area, and laundry facilities. You'll find limited parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. This smoke-free hotel also has a vending machine.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers, bidets, and slippers. Coffee makers and desks are other standard amenities.

Similar properties

Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People) | In-room safe, desk, blackout drapes, iron/ironing board (on request)
HOTEL MYSTAYS Hakodate Goryokaku
Hakodate
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,001 reviews
$31 nightly
The price is $34
Jul 20 - Jul 21
HOTEL MYSTAYS Hakodate Goryokaku

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Smile Hakodate Goryokaku
Smile Hotel Premium Hakodate Goryokaku Hotel
Smile Hotel Premium Hakodate Goryokaku Hakodate
Smile Hotel Premium Hakodate Goryokaku Hotel Hakodate

Frequently asked questions

Is a free cancellation option available at Smile Hotel Premium Hakodate Goryokaku?

Smile Hotel Premium Hakodate Goryokaku offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Smile Hotel Premium Hakodate Goryokaku?

As of Jul 19, 2026, prices found for a 1-night stay for 2 adults at Smile Hotel Premium Hakodate Goryokaku on Aug 16, 2026 start from $44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Smile Hotel Premium Hakodate Goryokaku?

This hotel in Hakodate is within a 10-minute walk of Hakodate Museum of Art, Hakodate City Northern Pacific Fishery's Document Museum, and Yanagawa Park. You'll also find Fort Goryokaku and Yunokawa Onsen within a short drive.

Is there parking available at Smile Hotel Premium Hakodate Goryokaku?

Yes, there is wheelchair-accessible parking available.

Does Smile Hotel Premium Hakodate Goryokaku feature a casino?

No, Smile Hotel Premium Hakodate Goryokaku doesn't have a casino.

Is there an indoor pool at Smile Hotel Premium Hakodate Goryokaku?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Smile Hotel Premium Hakodate Goryokaku?

Couples staying at this hotel will value amenities like slippers, free WiFi in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Smile Hotel Premium Hakodate Goryokaku?

No, there isn't a spa tub at this hotel.

Does Smile Hotel Premium Hakodate Goryokaku have a restaurant with a breakfast menu?

Smile Hotel Premium Hakodate Goryokaku offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Smile Hotel Premium Hakodate Goryokaku allow pets to stay for free?

No, pets aren't allowed at Smile Hotel Premium Hakodate Goryokaku though service animals are welcome.

Are there connecting rooms at Smile Hotel Premium Hakodate Goryokaku?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Smile Hotel Premium Hakodate Goryokaku?

The closest major airport to Smile Hotel Premium Hakodate Goryokaku is Hakodate Airport (HKD), which is 4.9 mi away (27 minutes by car).

Are there rooms with balconies at Smile Hotel Premium Hakodate Goryokaku?

No, you won't find guestrooms with balconies at Smile Hotel Premium Hakodate Goryokaku.

Smile Hotel Premium Hakodate Goryokaku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 181 out of 356 reviews
Rating 8 - Good. 117 out of 356 reviews
Rating 6 - Okay. 40 out of 356 reviews
Rating 4 - Poor. 11 out of 356 reviews
Rating 2 - Terrible. 7 out of 356 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near trams and buses. Very close to the major attraction of the fort and easy to get to the major trains like the JR station. It was raining two of the nights and the hotel had complementary umbrellas to use during our stay.
Stayed 3 nights in May 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Clean, good staff. Delicious breakfast.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, and clean. Amenities were spot on and hotel service was great! Only issue was the bed. The bed was pretty firm however it is not a valid reason to take away a star!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and area is nice A bit far from the main Hakodate station
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

bo jiun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

NOBUYUKI

Liked: Cleanliness
Disliked: Property conditions & facilities
The facilities are new and the location is convenient, so I often use it when I go to Hakodate. However, it was a pity that the room I stayed in this time had a poor flow of water in the washroom.
Stayed 1 night in May 2025
Verified

8/10 Good

YOSHIKAZU

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but small. You need to put your suitcase on the bed. Walking distance to Goryokaku park.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

che-chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Kacy M

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was decent. Hard part is inability to control temperature of room as it is managed by property.
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Lester

Liked: Cleanliness
Had some difficulty with parking.
Verified

6/10 Okay

Toshiharu

Liked: Cleanliness, property conditions & facilities, room comfort

Little dis appointed

Even though it was raining hard, they did not check in early but some guests were check in around 2:20pm An old staff was so rude to me
Stayed 11 nights in Sep 2025
Verified

4/10 Poor

Xiaohui

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
too small room that is my first time got.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Jian-Ping

Liked: Cleanliness, staff & service, property conditions & facilities
only one of the female receptionist looks not nice.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pity that the wheel of the chair was broken, but the staff's response to that was good.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised by what was offered. I booked an overnight stay on my way to Sapporo. I had no experience with this chain and expected an average service/facility. For one night, I didn't mind. However, the staff were organised and welcoming. Unlike similar hotel chains, they had four lifts to take guests up and down. Everywhere was super clean. More importantly, the room was spacious and very comfortable. All facilities were new, and every item in the room was organised logically to make it easy to use. Overall, a very positive experience.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Norikata

Liked: Cleanliness, staff & service, property conditions & facilities
朝食良かった　駐車場の案内に不備あり
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tadahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Kazuhiro

Liked: Cleanliness, property conditions & facilities
駐車場は満室表示で隣の有料駐車場でしたが近くて満足でした
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

TADAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
きれいでした
Stayed 1 night in Mar 2026
Verified

4/10 Poor

M

Disliked: Staff & service, amenities
朝食。 AM9：00前に朝食会場に入ったが、ほぼ食事は残っておらず、散々食べ散らかした後の残飯を食べるはめになった。 朝食はAM10：00までというので1時間前に行くと、冷たく固い5人分くらいの量しか残っておらず、料理が追加されないだけでなく、スタッフ達は我先にと料理を次々下げ始める始末。もちろん料理を下げるという案内は私達になく、そのためほとんど朝食を食べられなかった。 他にも食べている人がいたのに、新しい料理はでない、了承なく並べられている料理は黙って下げられる。 最低。ありえない。腹立たしかった。 もう二度と泊ることはない。
Stayed 1 night in Mar 2026
Verified

8/10 Good

katsuyuki

Liked: Cleanliness, amenities, property conditions & facilities
良かったです
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

kenichiro

Liked: Cleanliness, amenities, property conditions & facilities
室内も広く、またベッドも大きく、清潔感もあり、ビジネスホテルよりもプレミアムということで、レベルが高いホテルっていう感じがしました。良かったです。
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Takumi

Liked: Cleanliness, amenities
良かったわ
Stayed 1 night in Jan 2026
Verified

8/10 Good

KATSUHIKO

Liked: Cleanliness, property conditions & facilities, room comfort
夜中2-3時くらいに他の宿泊客の足音、ドアの開け閉めの音が響いて眠れなかった。 上階、海外からの客だと思うのですが、マナーの悪い宿泊客を抑制するため、チェックイン時にしっかり案内してほしい。
Stayed 1 night in Dec 2025
Verified

8/10 Good

ゆき

Liked: Cleanliness, amenities, property conditions & facilities
寒かった！！外見えるとこがなかった！ 外の様子がわからない。 でも部屋は綺麗でした！とても良かった！
Stayed 1 night in Dec 2025