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HOTEL MYSTAYS Hakodate Goryokaku

3.5 star property
Hotel with 2 restaurants, near Fort Goryokaku

Choose dates to view prices

Photo gallery for HOTEL MYSTAYS Hakodate Goryokaku

Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People) | In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Daily buffet breakfast (JPY 1400 per person)
Lobby
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
26-17 Hon-cho, Hakodate, Hokkaido, 040-0011
  • Goryokaku Tower
    ‪8 min walk‬
  • Fort Goryokaku
    ‪11 min walk‬
  • Yunokawa Hot Spring
    ‪4 min drive‬
  • Hakodate (HKD)
    ‪9 min drive‬

Room options

View all photos for Deluxe Triple Room, Non Smoking (Adult Room Occupancy 4 People)

Deluxe Triple Room, Non Smoking (Adult Room Occupancy 4 People) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Triple Room, Non Smoking (Adult Room Occupancy 4 People)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Park view
  • Sleeps 7
  • 3 Twin Beds

View all photos for Standard Double Room, Smoking (No cleaning Service) Adult Room Occupancy 2 People

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Smoking (No cleaning Service) Adult Room Occupancy 2 People

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (No cleaning Service) Adult Room Occupancy 2 People

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking (No cleaning Service) Adult Room Occupancy 2 People

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (Adult Room Occupancy 3 People)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking (Adult Room Occupancy 3 People)

9.2 out of 10
Wonderful
(7 reviews)
  • 290 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking (Adult Room Occupancy 2 People)

Comfort Twin Room, Non Smoking (Adult Room Occupancy 2 People) | In-room safe, desk, blackout drapes, iron/ironing board

Comfort Twin Room, Non Smoking (Adult Room Occupancy 2 People)

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People)

Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People)

  • 430 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Twin Room, Smoking (Adult Room Occupancy 3 People)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room, Smoking (Adult Room Occupancy 3 People)

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

8.8 out of 10
Excellent
(6 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, Smoking (Adult Room Occupancy 2 People)

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, Non Smoking (Adult Room Occupancy 2 People)

8.0 out of 10
Very good
(7 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, Non Smoking (Adult Room Occupancy 2 People)

Comfort Double Room, Non Smoking (Adult Room Occupancy 2 People) | In-room safe, desk, blackout drapes, iron/ironing board

Comfort Double Room, Non Smoking (Adult Room Occupancy 2 People)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking (Adult Room Occupancy 2 People)

8.2 out of 10
Very good
(19 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

8.4 out of 10
Very good
(5 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Smoking (Adult Room Occupancy 2 People)

8.0 out of 10
Very good
(11 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Double Room-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Superior Twin Room With Extra Bed-Non-Smoking

  • Sleeps 3

View all photos for Standard Queen Room-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room-Non-Smoking

  • Sleeps 2

View all photos for Comfort Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Double Room

  • Sleeps 2

View all photos for Standard Twin Room-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room-Non-Smoking

  • Sleeps 2

Standard Queen Room-Smoking

  • Sleeps 2

Superior Twin Room-Smoking

  • Sleeps 2

Standard Twin Room-Smoking

  • Sleeps 2

Superior Queen Room-Non-Smoking

  • Sleeps 2

Superior Twin Room With Extra Bed-Smoking

  • Sleeps 3

View all photos for Standard Double Room-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room-Non-Smoking

  • Sleeps 2

Superior Twin Room-Non-Smoking

  • Sleeps 2

Superior Queen Room-Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 4

About the neighborhood

Hakodate

Fort Goryokaku is a short stroll from HOTEL MYSTAYS Hakodate Goryokaku, and other popular attractions like Hakodate Tropical Botanical Garden are within a few miles (5 km). The 208 rooms at this 3.5-star hotel include refrigerators, flat-screen TVs, and soaking bathtubs.

What's nearby

  • Goryokaku Tower - 8 min walk - 0.5 miles
  • Fort Goryokaku - 11 min walk - 0.6 miles
  • Ekini Fish Market - 3 min drive - 2.1 miles
  • Yunokawa Hot Spring - 4 min drive - 2.1 miles
  • Kanemori Red Brick Warehouse - 4 min drive - 2.8 miles

Getting around

  • Goryokaku-Koen-Mae Station - 1 min walk
  • Hōrai-Chō Station - 5 min drive
  • Hakodate Airport (HKD) - 17 min drive

Restaurants

  • ‪Rosetta caffe company hakodate - ‬1 min walk
  • ‪あさりしゃぶしゃぶ店 - ‬2 min walk
  • ‪ミスタードーナツ - ‬1 min walk
  • ‪中国料理東春 - ‬2 min walk
  • ‪居酒屋佐助 - ‬1 min walk

About this property

HOTEL MYSTAYS Hakodate Goryokaku

Hotel with 2 restaurants, near Fort Goryokaku
At HOTEL MYSTAYS Hakodate Goryokaku, guests have access to free WiFi in public areas, a meeting room, and laundry facilities. Self parking is offered for JPY 700 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a banquet hall, a convenience store, and a vending machine.
Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, free newspapers, and safes are also standard.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 700 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,400 for adults and JPY 700 for children
  • 2 restaurants

Restaurants on site

  • レストラン　アザレア
  • 鮨処ひろ季

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 700 for children
  • Self parking fee: JPY 700 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nets Hakodate
Nets Hakodate
Nets Hotel Hakodate
HOTEL MYSTAYS Goryokaku
MYSTAYS Hakodate Goryokaku
HOTEL MYSTAYS Goryokaku
MYSTAYS Hakodate Goryokaku
MYSTAYS Goryokaku
Hotel HOTEL MYSTAYS Hakodate Goryokaku Hakodate
Hakodate HOTEL MYSTAYS Hakodate Goryokaku Hotel
Hotel HOTEL MYSTAYS Hakodate Goryokaku
HOTEL MYSTAYS Hakodate Goryokaku Hakodate
Hotel Nets Hakodate
Mystays Hakodate Goryokaku
HOTEL MYSTAYS Hakodate Goryokaku Hotel
HOTEL MYSTAYS Hakodate Goryokaku Hakodate
HOTEL MYSTAYS Hakodate Goryokaku Hotel Hakodate

Frequently asked questions

Is a free cancellation option available at HOTEL MYSTAYS Hakodate Goryokaku?

HOTEL MYSTAYS Hakodate Goryokaku provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do close to HOTEL MYSTAYS Hakodate Goryokaku?

Based on positive ratings, guests enjoy the hotel's walkable location in Hakodate, and it's within a 10-minute walk of Goryokaku Tower, Hakodate Museum of Art, and Hakodate City Northern Pacific Fishery's Document Museum. You'll also find Fort Goryokaku and Yunokawa Hot Spring within a short drive.

Is there parking available at HOTEL MYSTAYS Hakodate Goryokaku?

Yes, parking is offered for JPY 700 per night with in/out privileges. Though parking is limited, electric car charging is also available.

Does HOTEL MYSTAYS Hakodate Goryokaku include a casino?

No, HOTEL MYSTAYS Hakodate Goryokaku doesn't have a casino.

Is there an indoor pool at HOTEL MYSTAYS Hakodate Goryokaku?

No, there is no indoor pool at this hotel.

What do couples enjoy most about HOTEL MYSTAYS Hakodate Goryokaku?

Amenities that appeal to couples at this hotel include in-room massages, a soaking tub, and a pillow menu.

Does HOTEL MYSTAYS Hakodate Goryokaku have a hot tub?

No, there isn't a spa tub at this hotel.

Does HOTEL MYSTAYS Hakodate Goryokaku have a restaurant with a breakfast menu?

Yes, HOTEL MYSTAYS Hakodate Goryokaku has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does HOTEL MYSTAYS Hakodate Goryokaku allow pets to stay free of charge?

No, pets aren't allowed at HOTEL MYSTAYS Hakodate Goryokaku though service animals are welcome.

Are there connecting rooms at HOTEL MYSTAYS Hakodate Goryokaku?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to HOTEL MYSTAYS Hakodate Goryokaku?

The closest major airport to HOTEL MYSTAYS Hakodate Goryokaku is Hakodate Airport (HKD), which is 4.6 mi away (17 minutes by car).

Are there rooms with balconies at HOTEL MYSTAYS Hakodate Goryokaku?

No, you won't find guestrooms with balconies at HOTEL MYSTAYS Hakodate Goryokaku.

HOTEL MYSTAYS Hakodate Goryokaku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 434 out of 879 reviews
Rating 8 - Good. 361 out of 879 reviews
Rating 6 - Okay. 66 out of 879 reviews
Rating 4 - Poor. 13 out of 879 reviews
Rating 2 - Terrible. 5 out of 879 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Business traveler
Liked: Amenities
Cental
Stayed 2 nights in May 2025

8/10 Good

Nicole and Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent size room for a Japan hotel. Love the extras in the room. Pajamas provided were a nice touch and very comfortable. Would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, property conditions & facilities
It was good location to hang out in downtown
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Charlie

Stayed 3 nights in Dec 2024

10/10 Excellent

Xingjian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Goryokaku. Reasonably priced.

8/10 Good

Liwei

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jan 2025

2/10 Terrible

Liwei

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this place was accessible, easy enough to find with a parking garage BEHIND the hotel. Note this if you are driving as otherwise you will need to circle the block to get to parking. The only reason for 1 star off is that we could not get the AC to work in our room despite using translation and thus the room was constantly stuffy.
Stayed 1 night in Oct 2024

8/10 Good

Michelle, Girdwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, a tram stop right in front of the hotel and a Family Mart attached. Less than 10 minutes to Goryokaku Tower/park. The laundry onsite was reasonably affordable. The room was relatively large as well as the bathroom, and the pajamas they provided were our most comfortable that we slept in in Japan. However, the lobby reeks of cigarette smoke as we did not know that was their smoking area and often fills into the elevator. Also, we skipped on their breakfast buffet as it seemed high priced for what was available.
Stayed 5 nights in Oct 2024

8/10 Good

Philip, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to nearby attractions and food. Room is modern and clean and of a decent size. Con: expensive parking charges ¥1500
Stayed 2 nights in Oct 2024

10/10 Excellent

Champa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Oct 2024

10/10 Excellent

Anith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and the room had an amazing view .. hotel staffs were amazing.. would definitely recommend 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

Tzvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very central. We did not need a car or even taxi. The rooms were clean and beds made up every day.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - easy to get from the airport to the hotel via public transit. Right next to several bus lines and the streetcar so you can easily get around. I saw way more in Hakodate than I anticipated because of the ease of grabbing public transportation. Lots of restaurants in the area too and a family mart attached for easy snacking. Very pleasant stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

janelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bedroom was so huge with tons of space. The bathroom is also spacious and very clean. It has an air conditioner and the room is very clean. The amenities are nice and they also provide amenities for the kids. They have a laundry washer and dryer in one for 600 yen. The breakfast have tons of options and very yummy where kids and adults can enjoy the food. This hotel is also near the shopping and eating area plus near the Hakodate airport. We will definitely come back and stay here again when we visit Hakodate!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Li

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tram station just outside of the hotel, very convenient. Lots of food places around.
Stayed 2 nights in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Isabella

Traveled with group
Liked: Staff & service, property conditions & facilities
The hotel is in a great location, only being about a 10min walk from Goryokaku Park. The staff were very nice and always helpful no matter what time of day. There was construction going on at the time but this was communicated to us after we booked and also upon arrival, and the noise was minimal. The room was a decent size with a good sized bathroom, but the bathroom had hair on the floor and the sheets and quilt covers had stains on them when we checked into our room. There is also a Family Mart attached to the hotel which is very convenient.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

6/10 Okay

Nyuk Fong

Traveled with family
Liked: Staff & service
There is a convenience shop on the ground floor of the hotel. It is much better to walk to Goryokaku Tower than taking piblic transport from the hotel as the tower is only a short 10-15mins walk from the hotel. Use the back entrance of the hotel which will help you cut down on the walking distance. You can also enjoy walking through the private residential areas and admire the pretty flowers along the road side and houses. We booked 2 rooms and unfortunately one of our room toilet had a terrible stench. We did not raise this as an issue to the hotel staff since we were only there for a night's stay and were quite tired out from being out sight seeing the whole day. Room is very small, which is very typical of a Japanese hotel room within this price range.

6/10 Okay

Nyuk Fong

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
There is a convenience shop on the ground floor of the hotel. It is much better to walk to Goryokaku Tower than taking piblic transport from the hotel as the tower is only a short 10-15mins walk from the hotel. Use the back entrance of the hotel which will help you cut down on the walking distance. You can also enjoy walking through the private residential areas and admire the pretty flowers along the road side and houses. We booked 2 rooms and unfortunately one of our room toilet had a terrible stench. We did not raise this as an issue to the hotel staff since we were only there for a night's stay and were quite tired out from being out sight seeing the whole day. Room is very small, which is very typical of s lot of Japanese hotel room within this price range.

4/10 Poor

Quoc, Lidcombe

Traveled with partner
Liked: Cleanliness
When I booked this hotel it said there were no cleaning service. To me this meant that which my room will not be cleaned and my bed would not be made up daily. But when I checked in the hotel told me that in addition of not cleaning my room if I wanted any other services such as extra towel I would be charged for each towel. I booked the hotel for eight nights, during this period I did not get any complimentary tea or coffeee which you get with every hotel, no refill of other amenities such as toothbrush & tooth paste. I wish the hotel have been upfront on their website & specify what was included & what was not so that consumers can nake a more informed choice. The good thing about this hotel is that its close to Goryokaku Tower and garden. Its also close to the tram stop and there are restaurants and civenient stores near by.
Stayed 8 nights in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Mart in the hotel lobby where the staff was very friendly. Very close to many local attractions.
Stayed 3 nights in May 2023