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Cross Keys Hotel by Greene King Inns

3.0 star property
Inn in Guisborough with a 24-hour front desk and a restaurant

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Photo gallery for Cross Keys Hotel by Greene King Inns

Outdoor dining
Exterior
Exterior
Twin Room | Desk, iron/ironing board, free WiFi
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
Middlesborough Rd, Guisborough, England, TS14 6RW
  • Place, Roseberry Topping
  • Place, Guisborough Forest
    ‪2 min drive‬
  • Place, Saltburn Pier
    ‪12 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪25 min drive‬

Room options

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi

Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, iron/ironing board, free WiFi

Family Quadruple Room

  • 182 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

8.4 out of 10
Very good
(8 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Accessible

Comfort Double Room, Accessible | Desk, iron/ironing board, free WiFi

Comfort Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Guisborough

Cross Keys Hotel by Greene King Inns places you within 2 miles (3 km) of Guisborough Forest and Flatts Lane Woodland Country Park. This 3-star inn has 20 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
View more Inns in GuisboroughOpens in a new window

What's nearby

  • Guisborough Forest - 2 min drive - 1.9 miles
  • Teesside Autodrome - 10 min drive - 5.8 miles
  • Teesside University - 12 min drive - 7.2 miles
  • Riverside Stadium - 12 min drive - 7.6 miles
  • Saltburn Pier - 12 min drive - 10.0 miles

Getting around

  • Nunthorpe Station - 3 min drive
  • Durham (MME-Teesside Intl.) - 34 min drive

Restaurants

  • ‪The Voyager - ‬3 min drive
  • ‪Poverina Inn - ‬5 min drive
  • ‪Norman Conquest - ‬3 min drive
  • ‪Cross Keys - ‬1 min walk
  • ‪The Beacon - ‬7 min drive

About this property

Cross Keys Hotel by Greene King Inns

Inn in Guisborough with a 24-hour front desk and a restaurant
Cross Keys Hotel by Greene King Inns features free WiFi in public areas and a vending machine. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and flat-screen TVs with digital channels. Other amenities include coffee makers, hair dryers, and phones.

Similar properties

Front of property
The Blue Bell Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
7.6 out of 10, Good, 210 reviews
The Blue Bell Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Cross Keys Hotel Guisborough
Cross Keys Hotel Greene King Inns Guisborough
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Cross Keys Hotel by Greene King Inns Inn
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Cross Keys Hotel by Greene King Inns Inn Guisborough

Frequently asked questions

Are free cancellation options available at Cross Keys Hotel by Greene King Inns?

Cross Keys Hotel by Greene King Inns provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do close to Cross Keys Hotel by Greene King Inns?

This inn is located in Guisborough, close to Roseberry Topping, Teesside Autodrome, and Riverside Stadium. You'll also find Guisborough Forest and Flatts Lane Woodland Country Park within a short drive.

Is there parking available at Cross Keys Hotel by Greene King Inns?

Yes, self parking is offered for free at the inn.

Does Cross Keys Hotel by Greene King Inns feature a casino on the premises?

No, Cross Keys Hotel by Greene King Inns doesn't have a casino.

Will I find an indoor pool at Cross Keys Hotel by Greene King Inns?

No, there is no indoor pool at this inn.

What do couples enjoy most about Cross Keys Hotel by Greene King Inns?

Couples will appreciate amenities like a bar, a restaurant, and a 24-hour front desk at this inn.

Are there hot tubs at Cross Keys Hotel by Greene King Inns?

No, there isn't a spa tub at this inn.

Does Cross Keys Hotel by Greene King Inns have a restaurant with a breakfast menu?

No, Cross Keys Hotel by Greene King Inns doesn't have a restaurant that serves breakfast.

Will Cross Keys Hotel by Greene King Inns allow pets to stay for free?

No, pets aren't allowed at Cross Keys Hotel by Greene King Inns.

Does Cross Keys Hotel by Greene King Inns have connecting rooms?

No, there aren't connecting guestrooms at this inn.

How close is the airport from Cross Keys Hotel by Greene King Inns?

The closest major airport to Cross Keys Hotel by Greene King Inns is Durham (MME-Teesside Intl.), which is 19.4 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Cross Keys Hotel by Greene King Inns?

No, at Cross Keys Hotel by Greene King Inns, there aren't any guestrooms that list a balcony.

Reviews

Cross Keys Hotel by Greene King Inns Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 177 out of 431 reviews
Rating 8 - Good. 159 out of 431 reviews
Rating 6 - Okay. 66 out of 431 reviews
Rating 4 - Poor. 22 out of 431 reviews
Rating 2 - Terrible. 7 out of 431 reviews

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for visiting the east coast.

The hotel is well situated for visiting Whitby and Saltburn, pleasant bar and dining area. The food was excellent a d reasonable price as well. Well worth a visit and we shall certainly be calling again.
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Geoff

Stayed 7 nights in Jun 2025

6/10 Okay

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff but poor quality expensive food. Very uncomfortable bed
Stayed 2 nights in Jun 2025

10/10 Excellent

R P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly welcome - an excellent place to stay and restaurant was great too.
Stayed 1 night in Jun 2025

10/10 Excellent

Anne marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time at Cross Keys; room was perfect. Food was lovely & staff so friendly. Manager Ben helped us book another stay & was really helpful. Outside the building very neat & quiet.
Stayed 2 nights in Jun 2025

8/10 Good

Hilary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Cross Keys was just what we needed when we were visiting relatives. Staff were very friendly, room and beds very comfortable and the breakfasts were excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made very welcome
Stayed 1 night in Jun 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything.
Stayed 2 nights in May 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, nice room
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Mark

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

It’s not the ‘mmmlll

It was ok - your on the main road if you have roadside view. Not ideal for a comfortable stay! Staff were ok but Anthony has 5 stars from me!
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Hotel was very nice & staff were helpful food was good only thing I would say was that drinks were overpriced whether it was alcoholic/non-alcoholic
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!! The grounds are well maintained and peaceful
Stayed 1 night in May 2025

8/10 Good

carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jones

Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Very spacious room but unfortunately VERY small radiator to heat the room was not sufficient at all! Very few plug sockets. Room was in very poor condition, thread bare carpets and dirty walls, cracks in ceilings, taps didn’t have covers on them! There was enough teabags and coffee bags for 4cups but sugar and milk for just 1 cup! Very poor show and real minimum effort! Shower was THE WORST I have experienced and I travel a lot. It’s generous of me to say it was a dribble! Difficult nights sleep because the hall lights were left on l night and there are big cracks around the door which lit up my room like a Christmas tree! If you’re not putting basic things in the room nor keeping the room to a basic standard to save money then maybe save money with automatic lights?! Loud banging doors all night and early morning as no soft closures on the doors. Food was very basic so i personally thought was over priced and there was no choice for any healthy meal! How this hotel has the rating it does which at the time of posting this was 9+ I am at a loss! I will say I really should have checked the reviews! Definitely would not recommend and would not stay here again. I could have complained yes but now looking at the reviews I can see plenty of people have so they’re aware of all the faults. I will say a plus though, they have a decent hair dryer…..
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities

Average hotel

Warm friendly welcome and overall good service from the staff. However remember to bring some ear plugs as the hotel is situated on a main road. The biggest let down is the shower lacks any decent water pressure. I have had better showers at campsites then at this hotel. Also, there was dirt falling from the ceiling in bathroom, which appeared to be coming from the fan, which shows how often they get cleaned / serviced. Overall an average hotel which could do with some investment.
Stayed 3 nights in Mar 2025

6/10 Okay

Basia Zalewska

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Vernon

Traveled with partner
Disliked: Amenities
Looked after extremely well. Not certain about the lack of amenities in the double room for disabled people. Nowhere to hang bathroom robes or wash bags and for a non-disabled person the wash basin was extremely low, small and difficult as an older person to use.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

OK if nowhere else to stay - otherwise avoid

No welcoming communication from reception or bar staff - the hotel management seem to have employed a skimping strategy in terms of quality and quantity on basics:- towels, toilet paper, toiletries, tea, coffee, (over) cooked breakfast ingredients served without any pleasantries or flair. Overpriced for what was provided / served. A couple of staff were pleasant enough but most were pretty ignorant and dismissive - an easy fix with a bit of basic training and occasional but effective supervision.
Stayed 1 night in Feb 2025