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Hotel Cityzen Guayaquil

Property class: 3
VIP Access

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Photo gallery for Hotel Cityzen Guayaquil

A gym with various exercise equipment, including a stationary bike, an elliptical trainer, and a treadmill. There is a potted plant and a mirror on the wall.
A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a view of buildings through a large window, and a balcony with potted plants.
A hotel room with a dining table set with breakfast items, a vase of red roses, and a painting on the wall.
A multi-story hotel with a flat facade, balconies, and a central entrance.
A hotel room with a flat-screen TV, a dining area with a table and chairs, a red sofa, and a bed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101
  • Place, Centennial Park
    ‪5 min walk‬
  • Place, Malecon 2000
    ‪7 min walk‬
  • Place, Sports Federation of Guayas
    ‪12 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Single Room

A hotel room with a bed, a desk with a laptop, a television, a phone, and a water bottle.

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A neatly made hotel room with a bed, bedside table, lamp, and a hanging rack.

Standard Double Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a view of buildings through a large window, and a balcony with potted plants.

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

A hotel room with two single beds, a wooden headboard, a nightstand with a lamp, a telephone, and a framed picture on the wall.

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

A hotel room with two beds, a wooden floor, a chair, and a window with curtains.

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Suite

A hotel room with a large bed, a desk with a vase of flowers, a dining table, and a painting on the wall.

Executive Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Room

Presidential Suite

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Guayaquil

Located in Downtown Guayaquil within a 5-minute walk of Centennial Park, Hotel Cityzen Guayaquil is within a 15-minute stroll of Church of La Merced. This 43-room, 3-star hotel has free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Centennial Park - 5 min walk - 0.3 miles
  • Seminario Park - 7 min walk - 0.4 miles
  • Malecon 2000 - 7 min walk - 0.4 miles
  • Sports Federation of Guayas - 12 min walk - 0.7 miles
  • Santa Ana Hill - 17 min walk - 0.9 miles

Getting around

  • Duran Train Station - 16 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 21 min drive

Restaurants

  • ‪Costillas de Nico - ‬4 min walk
  • ‪La Espanola - ‬2 min walk
  • ‪El Lechón - ‬1 min walk
  • ‪Restaurante Vegetariano Haysung - ‬2 min walk
  • ‪La Tablita del Tártaro - ‬5 min walk

About this property

Hotel Cityzen Guayaquil

At Hotel Cityzen Guayaquil, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 20.16 per vehicle one-way. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include a conference center and a banquet hall.
Guests can expect to find free WiFi. Safes are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:00 PM; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center (861 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet (varies based on length of stay)
  • Dogs and cats only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 22.4 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20.16 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.16 (one-way), (up to 10 years old)
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 22.4 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Frequently asked questions

Is free cancellation available at Hotel Cityzen Guayaquil?

Hotel Cityzen Guayaquil provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Cityzen Guayaquil?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Cityzen Guayaquil on Oct 6, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Cityzen Guayaquil?

This hotel is situated in Downtown Guayaquil within a 10-minute walk of Centennial Park, Malecon 2000, and Seminario Park. You'll also find Sports Federation of Guayas and Malecon del Salado less than a mile away.

Does Hotel Cityzen Guayaquil include a casino at the property?

No, Hotel Cityzen Guayaquil doesn't have a casino.

Is there an indoor pool at Hotel Cityzen Guayaquil?

No, there is no indoor pool at this hotel.

Does Hotel Cityzen Guayaquil feature a restaurant that includes a breakfast menu?

Yes, Hotel Cityzen Guayaquil serves free continental breakfast each morning from its restaurant.

Does Hotel Cityzen Guayaquil allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Cityzen Guayaquil for a fee of USD 20 per pet, per night.

How far is the airport from Hotel Cityzen Guayaquil?

The closest major airport to Hotel Cityzen Guayaquil is Jose Joaquin de Olmedo Intl. Airport (GYE), which is 4.1 mi away (21 minutes by car).

Hotel Cityzen Guayaquil Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 47 reviews
Rating 8 - Good. 11 out of 47 reviews
Rating 6 - Okay. 9 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe the hotel is great. Staff very cordial
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service provided by the staff, great guys
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. 6 blocks from Malecon
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They are over the top great. They greeted me with a smile.They allowed me to store my luggage (securely) when I was getting ready to depart . There's always someone at the front desk..
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
They should ameliorate the breakfast
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Hotel. The staff made my stay one of the best vacations I have ever had. The hotel is in a very convenient location, within walking distance of many sights and shopping. The building itself is full of character including classic woodwork and marble. A very beautiful building. I praise the entire staff for the incredible job they did. I would like to stay here again but I noticed they don't look out that far in advance.
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was smooth. When WiFi wouldn’t connect they came to fix it. The TV did not work. The breakfast was, just ok.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Please check for cost for airport transportation prior to booking a room. Also double check your charges. They are added hidden fees with no explanation for the fees and Expedia is no help
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
No channels on the little TV!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran servicio, habitaciones limpias
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perto de locais para se visitar, ocorreu um imprevisto no quarto mas foi resolvido me colocando em outro sem problemas
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok. Localização boa. Preço justo. Recomendo.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el desayuno y la estadía
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Merci Un peu de tout
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todo el personal muy atento y la habitación elegante 👍
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención. Excelentes instalaciones
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitio muy agradable, tranquila y de fácil acceso, la habitacion bastante confortable, sería bueno mejorar algun aspecto en relación al deayuno, solamnte hay cafe y nada más como bebida caliente, algo de leche o para alguna infusión seria recomendable colocar.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas atención pero las camas son muy pequeñas

Camas muy pequeñas
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
El hotel estuvo limpio, bonito, habitaciones elegantes, sector cercano al malecón. Lo que no se cumplio fue lo que en la pagina se ofrecio con desayuno incluido, lo cual lo hicimos notar al señor de la recepción, pero no tuvimos ninguna respuesta favorable. Por lo que se sugiere que en la pagina de reserva se coloque solo lo que si puedan cumplir.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible

La verdad todo estuvo de maravilla, la cordialidad del recepcionista y su atencion, baños impecables y una habitacion perfecta, la verdad muy recomendado, lugar tranquilo
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está bien pero el exterior es un poco peligroso
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me reservo el comentario , gracias
Stayed 1 night in Jul 2024