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Hyatt Centric Guatemala City

Property class: 4.5

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Photo gallery for Hyatt Centric Guatemala City

A modern hotel entrance with a sign reading "HYATT CENTRIC".
A restaurant with a high ceiling, patterned ceiling, and pendant lighting. Tables are arranged in a U-shape with chairs.
A modern lounge area with seating, a coffee table, and a bookshelf.
An outdoor deck with wooden furniture, a glass railing, and a view of the cityscape.
A modern hotel pool area with sun loungers and a staircase leading into the pool.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Place, Plaza Fontabella Shopping Center
    ‪2 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Place, Embassy of Mexico in Guatemala
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed (Atrium View)

A modern hotel room with a large bed, a seating area with a sofa and ottoman, a wardrobe, and a view of the city through the window.

Room, 1 King Bed (Atrium View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Atrium View)

A modern hotel room with two beds, a desk, a chair, a TV, and a large window.

Room, 2 Twin Beds (Atrium View)

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • 333 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and ottoman, a wardrobe, and a view of the city through the window.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and ottoman, a wardrobe, and a view of the city through the window.

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and ottoman, a wardrobe, and a view of the city through the window.

Room, 1 King Bed

9.8 out of 10
Exceptional
(38 reviews)
  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

A modern hotel room with two beds, a desk, a chair, a TV, and a large window.

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

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Zona 10
  • Parking included
  • Free WiFi
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9.2 out of 10, Wonderful, 606 reviews
$119 nightly
The price is $145
Nov 7 - Nov 8
Total with taxes and fees
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About the neighborhood

Guatemala City

Located in Zona 10, Hyatt Centric Guatemala City is adjacent to Avia Mall and within a 5-minute walk of The Village Shopping Center. This 4.5-star hotel welcomes guests with 138 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to the convention center in central Guatemala City and also close to La Aurora Zoo and Paseo Cayala.

What's nearby

  • Avia Mall - 1 min walk - 0.1 miles
  • Plaza Fontabella Shopping Center - 2 min walk - 0.1 miles
  • Avenida La Reforma - 3 min walk - 0.2 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • Embassy of Mexico in Guatemala - 10 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪Zielo - ‬1 min walk
  • ‪San Martín - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Jades - ‬1 min walk

About this property

Hyatt Centric Guatemala City

Guests of Hyatt Centric Guatemala City have access to an outdoor pool, a gym, and a rooftop terrace. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for USD 16.25 per vehicle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a meeting room.
42-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries and bathrobes. Other standard amenities include minibars, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Breakfast included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 122 per pet, per stay
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Is free cancellation available at Hyatt Centric Guatemala City?

Hyatt Centric Guatemala City provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Centric Guatemala City?

As of Oct 14, 2026, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on Oct 30, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hyatt Centric Guatemala City?

This hotel is situated in Zona 10, just steps from Avia Mall and Plaza Fontabella Shopping Center, and within a short walk of Avenida La Reforma. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Is there parking available at Hyatt Centric Guatemala City?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hyatt Centric Guatemala City have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a poolside bar at this hotel.

Does Hyatt Centric Guatemala City include a casino?

No, Hyatt Centric Guatemala City doesn't have a casino.

Will I find an indoor pool at Hyatt Centric Guatemala City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hyatt Centric Guatemala City?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hyatt Centric Guatemala City?

No, there isn't a spa tub at this hotel.

Does Hyatt Centric Guatemala City feature a restaurant that includes a breakfast menu?

Yes, Hyatt Centric Guatemala City serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hyatt Centric Guatemala City allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hyatt Centric Guatemala City for a fee of USD 122 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Centric Guatemala City?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hyatt Centric Guatemala City?

The closest major airport to Hyatt Centric Guatemala City is La Aurora Intl. Airport (GUA), which is 2.7 mi away (14 minutes by car).

Are there rooms with balconies at Hyatt Centric Guatemala City?

No, there aren't any guestrooms with balconies at Hyatt Centric Guatemala City.

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 829 out of 993 reviews
Rating 8 - Good. 92 out of 993 reviews
Rating 6 - Okay. 38 out of 993 reviews
Rating 4 - Poor. 16 out of 993 reviews
Rating 2 - Terrible. 18 out of 993 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly, and the hotel’s beautiful, lush courtyard made for a relaxing atmosphere. I do wish the rooms were a bit larger and that the bathrooms had more space, but overall it was a pleasant stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Staff was extremely friendly and accommodating! Definitely recommend staying here!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay at this hotel. I feel welcome and safe. I love the location having a shopping center next door with many choices of restaurants. The staff is amazing they always remember their guests by name. My family and I always have an amazing stay. Thank you
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean and friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent: location, the food, the rooms, and most of all, the kind customer service. All of the staff were so helpful and friendly. This is our second time staying at this hotel, and we will definitely be back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience. the staff was super nice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. Great selection and quality as well as service by the staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Amazing! So helpful and kind! They worked extra hard to make our stay nice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was great. Not too busy with plenty of pool side lounge chairs
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and impeccable! Staff was amazing!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great rooms, nice staff, beautiful hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel. Very Clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place! Good location - awesome pool!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Very clean and the staff was great. All their recommendations were spot on!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was excellent!
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Hyatt Centric Guatemala was exceptional. From the door man, guest services, room service, everyone was just wonderful. The hotel is lovely and has many cultural references in its entire space. The restaurant and food were excellent as well. Highly recommend if staying in the area. Will be booking Hyatt Centric from now on for my Guatemala trips.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional over all
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location, Cortes’s staff, beautiful installations, good wifi, shower, gym, just an excellent combination for an enjoyable stay.
Stayed 5 nights in Jan 2026