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Hyatt Centric Guatemala City

4.5 star property
Luxury hotel with free parking connected to the convention center in Guatemala City

Choose dates to view prices

Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Exterior
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Place, Plaza Fontabella Shopping Center
    ‪2 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for twin Room with Atrium View

Interior

twin Room with Atrium View

  • Sleeps 4

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Atrium View)

9.2 out of 10
Wonderful
(21 reviews)
  • 333 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room

Premium bedding, minibar, in-room safe, individually decorated

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Twin Room

  • Sleeps 4

View all photos for Junior King Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior King Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

View all photos for King Room with Atrium View

Premium bedding, minibar, in-room safe, individually decorated

King Room with Atrium View

  • Sleeps 2

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Hotel Biltmore Guatemala

Zona 10
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,004 reviews
$85 nightly
The price is $103
Jan 2 - Jan 3, 2026
Total with taxes and fees
Hotel Biltmore Guatemala

About the neighborhood

Guatemala City

Located in Zona 10, Hyatt Centric Guatemala City is adjacent to Avia Mall and within a 5-minute walk of The Village Shopping Center. This 4.5-star hotel welcomes guests with 138 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to the convention center in central Guatemala City and also close to La Aurora Zoo and Paseo Cayala.

What's nearby

  • Plaza Fontabella Shopping Center - 2 min walk - 0.1 miles
  • Avenida La Reforma - 3 min walk - 0.2 miles
  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪Zielo - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Del Griego - ‬3 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hyatt Centric Guatemala City

Luxury hotel with free parking connected to the convention center in Guatemala City
Guests of Hyatt Centric Guatemala City have access to an outdoor pool, a gym, and a rooftop terrace. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for USD 16.25 per vehicle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a meeting room.
42-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries and slippers. Other standard amenities include minibars, laptop-compatible safes, and ironing boards.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 122 per pet, per stay
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Is free cancellation available at Hyatt Centric Guatemala City?

Hyatt Centric Guatemala City provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Centric Guatemala City?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on Jan 1, 2026 start from $160.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hyatt Centric Guatemala City?

This hotel is situated in Zona 10, just steps from Avia Mall and Plaza Fontabella Shopping Center, and within a short walk of Avenida La Reforma. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Will I be able to park at Hyatt Centric Guatemala City?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Centric Guatemala City include a casino?

No, Hyatt Centric Guatemala City doesn't have a casino.

Will I find an indoor pool at Hyatt Centric Guatemala City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hyatt Centric Guatemala City?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hyatt Centric Guatemala City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Centric Guatemala City feature a restaurant that includes a breakfast menu?

Yes, Hyatt Centric Guatemala City serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hyatt Centric Guatemala City allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hyatt Centric Guatemala City for a fee of USD 122 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Centric Guatemala City?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hyatt Centric Guatemala City?

The closest major airport to Hyatt Centric Guatemala City is La Aurora Intl. Airport (GUA), which is 2.7 mi away (14 minutes by car).

Are there rooms with balconies at Hyatt Centric Guatemala City?

No, there aren't any guestrooms with balconies at Hyatt Centric Guatemala City.

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 654 out of 786 reviews
Rating 8 - Good. 74 out of 786 reviews
Rating 6 - Okay. 31 out of 786 reviews
Rating 4 - Poor. 14 out of 786 reviews
Rating 2 - Terrible. 13 out of 786 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

AXEL

Stayed 1 night in Sep 2025

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always good to stay there, great service and food
Stayed 1 night in Sep 2025

10/10 Excellent

Qihong

Stayed 5 nights in Sep 2025

10/10 Excellent

Kensy

Stayed 2 nights in Aug 2025

8/10 Good

Mingen, Potomac

Liked: Cleanliness, amenities, property conditions & facilities
Room is recently renovated, but quality is so so. Room is small compare with other hotels nearby. Staff is not trained very well, they will knock your door in the morning asking for Laundry or return it, despite the “DO NOT disturb” signal. Swimming poor only open 7am-7pm, sometimes the access card system doesn’t work and you have to wait for the person to open and they usually come late. Breakfast is decent.
Stayed 9 nights in Sep 2025

4/10 Poor

Eduardo

Disliked: Property conditions & facilities
You have work to do.
Stayed 1 night in Sep 2025

2/10 Terrible

Fawzi

Traveled with partner
Disliked: Cleanliness
Room smells like sewage. Staff was unable to change room. Sprayed room excessively with air freshener. Shower glass dirty. Would not recommend. Stay somewhere else.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that's close to the airport. Rudy was very helpful with recommendations and showed great hospitality to me and my husband. Great restaurants within walking distance
Stayed 4 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
nice safe property
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel, Newton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Lovely roof top pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Stayed 3 nights in Aug 2025

10/10 Excellent

Guillermo, Leander

Stayed 3 nights in Jul 2025

10/10 Excellent

Pedro

Stayed 2 nights in Jul 2025

8/10 Good

ALEX, Keller

Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an uber directly from the airport and stayed at the Hyatt in zona 10 specifically because I had read it was safe. The area was great and there were many dining options. We enjoyed the rooftop bar and infinity swimming pool. The staff was amazing!
Stayed 1 night in Jul 2025

6/10 Okay

Taaliba

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice overall and the staff were also very attentive and kind. We were disappointed that the bathroom did not look like the pics as it had a tub opposed to a walk in shower. We asked to be moved however we're told they were completely full and all the bathrooms had tubs so moving us wouldn't fix the issue at hand. I personally do not like tub showers and wish the pictures of the hotel reflected the actual bathrooms. The bathrooms were also open concept so limited privacy.
Stayed 3 nights in Jul 2025

10/10 Excellent

JEAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 3 nights in Jul 2025

2/10 Terrible

JULIA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I have been to many hotels and I had never been treated like I didn't belong which make me feel discrimated. Staff was a bit rude and didn't seem to want to help. Parking at the hotel is inconvenient you have to take 3 different elevators to get to your room.
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional Stay – Highly Recommend! I recently stayed at this hotel and was thoroughly impressed with every aspect of my experience. From the moment I checked in, the staff was warm, welcoming, and attentive. The room was spotless, well-appointed, and incredibly comfortable, with all the amenities I needed for a relaxing stay. The property itself is beautifully maintained, with a modern yet cozy feel. Whether it was the lobby, common areas, or my room, everything was clean and inviting. I also appreciated how quiet the hotel was, allowing for a peaceful night’s rest. Special mention to the front desk team – they went above and beyond to make sure my stay was smooth and enjoyable. It’s clear that customer service is a top priority here. I would absolutely stay again and highly recommend this property to anyone looking for a comfortable, clean, and professionally run hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Emma

Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were awesome 👍😎
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

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