6/10 Okay
Keith
Feb 16, 2024
Liked: Cleanliness, property conditions & facilities
Not as good this time
Arrived Tuesday and check in was good . Went down to the restaurant and ordered the veal and asked for well done with no red / blood whatsoever. I was very clear on this . Was in the company of two others, Food arrived and clearly cooked to medium with blood clearly visible. Food was sent back and arrived back when the other diners were finished their meal . Veal was well done on the outside but still red in the middle / centre of the meat. In addition the accompanying chips were undercooked and clearly rushed to accompany the meal . I then order a second pinot Grigio and a different wine arrived . I did not drink it and called it a night . I expesssed my disappointment on the night to the hostess who apologised but no adjustment / gesture/ etc reflected in the bill . I believe that in these situations some gesture of goodwill should be made . It resulted in me choosing not to dine there for the rest of my stay . Breakfast is good in the hotel normally but on Thursday they had no yougurt which I always choose along with the nice selection of nuts and granola. I asked for a portion of yougurt but was told that it had not been delivered that morning . Again I found this a strange proposition as would imagine that stocks would not have to be delivered on a daily basis and that some back up stock would be in store . At a minimum a few tubs from the myriad of stores beside the hotel could act as a contingency plan. Not ideal but a solution but I basically had no breakfast that day
Keith
Stayed 4 nights in Feb 2024