Arcade Hotels in Granville

"Our experience on April 15 was absolutely traumatizing. This hotel is "absolutely disgusting" and profoundly "unhygienic." The moment we walked in, we were hit with a nauseating, thick smell of mildew and decay that made it hard to breathe. The safety issues were even more alarming. Our room door looked like it had been beaten down—the frame was splintered and the lock was compromised. It felt incredibly "dangerous" and completely insecure. Inside, the room was "gross" beyond belief: stained surfaces, layers of grime, and visible mold. We didn’t even put our bags down; we left immediately. Crucially, we cancelled our booking at the front desk that same day (April 15) because the conditions were uninhabitable. However, the staff failed to actually process the cancellation and kept our money. This is dishonest and predatory. We are expecting a full refund immediately. No guest should ever be charged for being offered a broken, filthy, and dangerous room. This establishment is a health hazard and a security risk. Do yourself a favor and book literally anywhere else."

"The room was very clean. Bed was comfortable. I was worried it would be too loud so close to the runways but it didn’t seem to be a problem. Just a small thing but it could have been helpful to have a few cups in the bathroom"

"Very clean room and a staff was excellent."