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Portobello Resort Apartments

Property class: 3.5

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Photo gallery for Portobello Resort Apartments

A modern hotel with a rooftop deck featuring a table and chairs, surrounded by lush greenery and palm trees.
A modern kitchen with white cabinets, a built-in oven, a stainless steel sink, and a flat-screen TV mounted on the wall.
A swimming pool with a brick border, surrounded by palm trees and a white building with balconies.
A multi-story building with balconies, a gated entrance, and surrounding greenery.
A modern living room with a staircase, white furniture, and a blue sofa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Parking included
  • Free WiFi

Explore the area

View in a map
2607 Gold Coast Highway, Broadbeach, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪2 min walk‬
  • Place, The Star Gold Coast
    ‪12 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for Basic Apartment, 1 Bedroom

A living room with a sofa, a coffee table, a TV on a stand, and a ceiling fan.

Basic Apartment, 1 Bedroom

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

A neatly made bed with a grey quilt, two bedside tables with lamps, a mirror above the bed, and a window with curtains.

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A modern living room with a staircase, white furniture, and a blue sofa.

Apartment, 2 Bedrooms

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Apartment, 1 Bedroom

A compact living space with a sofa, a dining table, and a TV. There is a kitchen area with a microwave and cabinets.

Apartment, 1 Bedroom

  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room

  • Sleeps 2

View all photos for One-Bedroom Budget Apartment

A hotel room with a bed, a window with curtains, and a ceiling fan.

One-Bedroom Budget Apartment

  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Gold Coast

Located in Mermaid Beach, Portobello Resort Apartments is within a 5-minute walk of Pacific Fair Shopping Centre and within 15 minutes of other popular attractions like The Star Gold Coast. This 9-room, 3.5-star apartment building has an outdoor pool along with free in-room WiFi and free self parking.
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Pacific Fair Shopping Centre - 2 min walk - 0.1 miles
  • Dracula's Cabaret - 5 min walk - 0.3 miles
  • The Oasis - 10 min walk - 0.6 miles
  • The Star Gold Coast - 12 min walk - 0.7 miles
  • Gold Coast Convention and Exhibition Centre - 14 min walk - 0.8 miles

Getting around

  • Broadbeach South Light Rail Station - 5 min walk
  • Varsity Lakes Station - 16 min drive
  • Coolangatta Airport (OOL) - 26 min drive

Restaurants

  • ‪Sumo Japanese - ‬6 min walk
  • ‪Outback Steakhouse - ‬8 min walk
  • ‪Soul Origin - ‬15 min walk
  • ‪Yum Cha Noodle Haus - ‬9 min walk
  • ‪Bam Bam Bakehouse - ‬7 min walk

About this property

Portobello Resort Apartments

At Portobello Resort Apartments, guests have access to an outdoor pool, free WiFi in public areas, and a hot tub. There's free parking and an airport shuttle for a fee. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.
Each apartment is individually furnished and features a kitchen and a furnished balcony or patio, and there's space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi. Other standard amenities include a washing machine, a coffee maker, and a ceiling fan. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Crib: AUD 45 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • Near a metro station
  • Near a train station
  • Near the airport
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby
  • Theme park nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 4 floors
  • 9 units
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 30.0 per night
  • Cribs/infant beds are available for AUD 45.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per accommodation, per stay
  • A damage deposit of AUD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 45.0 per stay
  • Rollaway bed fee: AUD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Portobello Broadbeach

Portobello Resort Apartments

Portobello Resort Apartments Broadbeach

Portobello Resort Apartments Broadbeach, Gold Coast

Portobello Apartments Broadbeach

Portobello Resort Apartments Mermaid Beach

Portobello Apartments Mermaid Beach

Apartment Portobello Resort Apartments Mermaid Beach

Mermaid Beach Portobello Resort Apartments Apartment

Apartment Portobello Resort Apartments

Portobello Apartments

Portobello Apartments Mermaid

Portobello Apartments Mermaid

Portobello Resort Apartments Apartment

Portobello Resort Apartments Mermaid Beach

Portobello Resort Apartments Apartment Mermaid Beach

Frequently asked questions

What can I see around Portobello Resort Apartments?

This apartment is situated in Mermaid Beach within a 10-minute walk of The Star Gold Coast and Pacific Fair Shopping Centre. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.

Is parking available on site at Portobello Resort Apartments?

Yes, self parking is offered for free at the apartment.

Does Portobello Resort Apartments have a casino on the premises?

No, Portobello Resort Apartments doesn't have a casino.

Is there an indoor pool at Portobello Resort Apartments?

No, this apartment doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Portobello Resort Apartments good for couples?

Couples staying at this apartment will appreciate amenities like a kitchen as well as an outdoor pool and a hot tub.

Does Portobello Resort Apartments have a hot tub?

No, there isn't a spa tub at this apartment.

Does Portobello Resort Apartments have a restaurant that serves breakfast?

No, Portobello Resort Apartments doesn't have a restaurant that serves breakfast.

Does Portobello Resort Apartments allow pets to stay free of charge?

No, pets aren't allowed at Portobello Resort Apartments.

Does Portobello Resort Apartments have connecting rooms available?

No, there aren't connecting guestrooms at this apartment.

How close is the airport from Portobello Resort Apartments?

The closest major airport to Portobello Resort Apartments is Coolangatta Airport (OOL), which is 14.4 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Portobello Resort Apartments?

Yes, every apartment at Portobello Resort Apartments comes with a furnished balcony/patio and some offer garden and city views.

Portobello Resort Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 233 reviews
Rating 8 - Good. 99 out of 233 reviews
Rating 6 - Okay. 18 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 3 out of 233 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Steven

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely spot
Stayed 5 nights in May 2026
Verified review

8/10 Good

Joyce and Bill

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very roomy and comfortable, we would stay there again .
Stayed 5 nights in May 2025
Verified review

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean, safe and a great location. Good value for money
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Mariko

Liked: Cleanliness, amenities, property conditions & facilities, communication
All staff are kind and friendly.
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
was as per listing, great location.
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and the staff were very helpful, welcoming and accommodating.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

andrina

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had an absolutely lovely stay, property was lovely and clean. Pool and spa were awesome and such a convenient location. ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Anke

Liked: Cleanliness, communication
Management was very accommodating and helpful. The pool and spa was lovely after sports. Location is great between beach and shopping and restaurants. Currently roadworks during the night are very noisy and disturbing.
Stayed 10 nights in Sep 2025
Verified review

10/10 Excellent

Christine and Phil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property central to all our needs.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property managers, friendly and helpful. Apartment was perfect for what we needed. Pool was amazing, beds comfortable, room clean and easy parking. Loved our stay, if we come back again to the gold coast we will stay here again. Thanks very much
Verified review

10/10 Excellent

Giacinto

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a relaxed and confortable stay at Portobello. The Property Managers were excellent and eager to help with any request. The unit itself was clean and easy to access. It is extremely close to Transport options and Pacific Fair shopping centre.
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was great clean and renovated. The pool was clean and the spa warm 😎. There are two construction site close to the property so don't expect a sleep in.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
We spent two weeks in a lovely two bedroom apartment. Managers Marty and Dorelle, were outstanding hosts, extremely helpful and accommodating. The apartment was clean with everything we required. Pool was warm and well maintained. Close to the beach, Pacific Fair and dozens of restaurants. We will be returning next time we are on the Gold Coast. Highly recommend accomodation!
Stayed 14 nights in Jan 2025
Verified review

10/10 Excellent

David Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Marty was very nice and helpful will stay again in the future thanks for everything. Regards Olivia
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hair dryer needed an Australian adaptor, not found in the apartment. Otherwise, accommodation was fine.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Cheryl

Disliked: Property conditions & facilities, communication
Dishwasher, tv in bedroom not working. A bit of maintenance would help
Stayed 8 nights in Aug 2025
Verified review

6/10 Okay

mohamed

Liked: Cleanliness, room comfort, communication

nice place, but no internet

I was on a business trip. The internet was not working, despite there was a modem, but no internet signal when I connected to the wifi. Please fix this issue
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

william

Liked: Amenities, property conditions & facilities, communication
All ok
Stayed 5 nights in Dec 2022
Verified review

6/10 Okay

mohamed

Liked: Cleanliness, room comfort, communication
No internet in the property despite the modern is working.
Stayed 3 nights in Jun 2025
Verified review

4/10 Poor

Morgan

Liked: Amenities, communication
Disliked: Cleanliness
I pulled out the sofa bed in the living room because that was the only room with AC and there were stains All over the bed. I was so grossed out I just slept in the bedroom and dealt with the heat. I dropped something on the floor in the bedroom and it rolled under the bed, I looked under the bed for it and there was another guests dirty clothes under there. Definitely not a clean room. The area of the hotel was great but I don’t think I’d stay here again. I didn’t feel like the room was clean.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Suffien

Liked: Cleanliness, amenities, communication
Portobello was so conveniently close to Pacific Fair, with supermarkets, restaurants and even a gym for me to use while visiting. It was also really a nice 15 min walk to the convention centre, where I can stop by a number of cafes to get my caffeine fix beforehand! The room itself is a little worn down, and could do with a revamp but otherwise it was comfortable.
Stayed 7 nights in May 2022
Verified review

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Great location very comfortable apartment. 5 min to Beach, 5 min to PAC Fair easy walk to Broadbeach shops. Really enjoyed our stay
Stayed 3 nights in Feb 2022
Verified review

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Managers were very helpful, great location, unit was small but had everything we needed. The unit was surprisingly quiet given its proximity to the Pacific Highway
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had just a short stay but really enjoyed it, the location was very good and we would definitely stay there again.
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing! Staff were helpful and friendly, room was well decorated and clean, swimming pool and jacuzzi was also clean and great to relax in. Whole place was quiet and we really enjoyed our stay! 😁
Stayed 1 night in Feb 2021