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Portobello Resort Apartments

3.5 star property
Apartment with free parking, a quick walk to The Star Gold Coast

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Photo gallery for Portobello Resort Apartments

Outdoor pool
Exterior
Point of interest
Apartment, 1 Bedroom | Garden view
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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2607 Gold Coast Highway, Broadbeach, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪10 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪21 min drive‬

Room options

One Bedroom Apartment

  • Sleeps 2

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Individually furnished, iron/ironing board, cribs/infant beds

Apartment, 2 Bedrooms

  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Individually furnished, iron/ironing board, cribs/infant beds

Apartment, 1 Bedroom

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Two Bedroom Apartment

  • Sleeps 4

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About the neighborhood

Gold Coast

Located in Mermaid Beach, Portobello Resort Apartments is within a 5-minute walk of Pacific Fair Shopping Centre and within 15 minutes of other popular attractions like The Star Gold Coast. This 9-room, 3.5-star apartment building has an outdoor pool along with free self parking and a hot tub.
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What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.2 miles
  • The Star Gold Coast - 10 min walk - 0.6 miles
  • Gold Coast Convention and Exhibition Centre - 14 min walk - 0.8 miles
  • Surfers Paradise Beach - 5 min drive - 2.4 miles
  • Cavill Avenue - 6 min drive - 2.9 miles

Getting around

  • Broadbeach South Light Rail Station - 5 min walk
  • Varsity Lakes Station - 16 min drive
  • Coolangatta Airport (OOL) - 26 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪No Name Lane Espresso - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Passiontree Velvet - ‬5 min walk
  • ‪Saffron Indian Restaurant - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Portobello Resort Apartments

Apartment with free parking, a quick walk to The Star Gold Coast
Guests of Portobello Resort Apartments enjoy features like an outdoor pool, a hot tub, and express check-in. There's free parking and an airport shuttle for a fee. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include express check-out, laundry facilities, and barbecue grills.
Each apartment is individually furnished and features a kitchen and a furnished balcony or patio, and there's space to spread out with a sitting area. Other standard amenities include a washer/dryer, a sofa bed, and a coffee maker. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Crib: AUD 45 per week

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near a metro station
  • Near a train station
  • Near the airport
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby
  • Theme park nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 4 floors
  • 9 units
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 30 per night
  • Cribs/infant beds are available for AUD 45 per week

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per accommodation, per stay
  • A damage deposit of AUD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 45 per week
  • Rollaway bed fee: AUD 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM—-10 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Portobello Broadbeach
Portobello Resort Apartments
Portobello Resort Apartments Broadbeach
Portobello Resort Apartments Broadbeach, Gold Coast
Portobello Apartments Broadbeach
Portobello Resort Apartments Mermaid Beach
Portobello Apartments Mermaid Beach
Apartment Portobello Resort Apartments Mermaid Beach
Mermaid Beach Portobello Resort Apartments Apartment
Apartment Portobello Resort Apartments
Portobello Apartments
Portobello Apartments Mermaid
Portobello Apartments Mermaid
Portobello Resort Apartments Apartment
Portobello Resort Apartments Mermaid Beach
Portobello Resort Apartments Apartment Mermaid Beach

Frequently asked questions

What can I see around Portobello Resort Apartments?

This apartment is situated in Mermaid Beach within a 10-minute walk of The Star Gold Coast and Pacific Fair Shopping Centre. You'll also find Cavill Avenue and Surfers Paradise Beach within a short drive.

Is there parking available at this apartment?

Yes, self parking is offered for free at the apartment.

Does Portobello Resort Apartments have a casino on the premises?

No, Portobello Resort Apartments doesn't have a casino.

Is there an indoor pool at Portobello Resort Apartments?

No, this apartment doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Portobello Resort Apartments?

Couples staying at this apartment will appreciate amenities like a kitchen as well as an outdoor pool and a garden.

Does Portobello Resort Apartments have a hot tub?

Yes, this apartment has a spa tub.

Does Portobello Resort Apartments have a restaurant that serves breakfast?

No, Portobello Resort Apartments doesn't have a restaurant that serves breakfast.

Does Portobello Resort Apartments allow pets to stay free of charge?

No, pets aren't allowed at Portobello Resort Apartments.

How close is the airport from Portobello Resort Apartments?

The closest major airport to Portobello Resort Apartments is Coolangatta Airport (OOL), which is 14.4 mi away (26 minutes by car).

Can I book a room with a balcony at Portobello Resort Apartments?

Yes, every apartment at Portobello Resort Apartments comes with a furnished balcony with some featuring garden or city views.

Portobello Resort Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 220 reviews
Rating 8 - Good. 97 out of 220 reviews
Rating 6 - Okay. 17 out of 220 reviews
Rating 4 - Poor. 7 out of 220 reviews
Rating 2 - Terrible. 3 out of 220 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

mohamed

Business traveler
Liked: Cleanliness, room comfort
No internet in the property despite the modern is working.
Stayed 3 nights in Jun 2025

6/10 Okay

mohamed

Business traveler
Liked: Cleanliness, room comfort

nice place, but no internet

I was on a business trip. The internet was not working, despite there was a modem, but no internet signal when I connected to the wifi. Please fix this issue
Stayed 3 nights in May 2025

8/10 Good

Joyce and Bill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very roomy and comfortable, we would stay there again .
Stayed 5 nights in May 2025

10/10 Excellent

Giacinto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a relaxed and confortable stay at Portobello. The Property Managers were excellent and eager to help with any request. The unit itself was clean and easy to access. It is extremely close to Transport options and Pacific Fair shopping centre.
Stayed 6 nights in Apr 2025

10/10 Excellent

Karen Mary

Liked: Cleanliness, property conditions & facilities
Stayed 15 nights in Mar 2025

10/10 Excellent

andrina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had an absolutely lovely stay, property was lovely and clean. Pool and spa were awesome and such a convenient location. ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Feb 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We spent two weeks in a lovely two bedroom apartment. Managers Marty and Dorelle, were outstanding hosts, extremely helpful and accommodating. The apartment was clean with everything we required. Pool was warm and well maintained. Close to the beach, Pacific Fair and dozens of restaurants. We will be returning next time we are on the Gold Coast. Highly recommend accomodation!
Stayed 14 nights in Jan 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
was as per listing, great location.
Stayed 6 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property managers, friendly and helpful. Apartment was perfect for what we needed. Pool was amazing, beds comfortable, room clean and easy parking. Loved our stay, if we come back again to the gold coast we will stay here again. Thanks very much

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Hair dryer needed an Australian adaptor, not found in the apartment. Otherwise, accommodation was fine.
Stayed 2 nights in Jan 2025

10/10 Excellent

Le Cuong

Liked: Cleanliness
Stayed 9 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

David Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Marty was very nice and helpful will stay again in the future thanks for everything. Regards Olivia
Stayed 6 nights in Aug 2024

10/10 Excellent

Kimi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Christine and Phil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property central to all our needs.
Stayed 3 nights in Feb 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was great clean and renovated. The pool was clean and the spa warm 😎. There are two construction site close to the property so don't expect a sleep in.
Stayed 3 nights in Jan 2024

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Colleen

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff were very helpful, welcoming and accommodating.
Stayed 3 nights in Oct 2023

10/10 Excellent

william

Liked: Amenities, property conditions & facilities
All ok
Stayed 5 nights in Dec 2022

8/10 Good

Suffien

Liked: Cleanliness, amenities
Portobello was so conveniently close to Pacific Fair, with supermarkets, restaurants and even a gym for me to use while visiting. It was also really a nice 15 min walk to the convention centre, where I can stop by a number of cafes to get my caffeine fix beforehand! The room itself is a little worn down, and could do with a revamp but otherwise it was comfortable.
Stayed 7 nights in May 2022

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 7 nights in May 2022

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location very comfortable apartment. 5 min to Beach, 5 min to PAC Fair easy walk to Broadbeach shops. Really enjoyed our stay
Stayed 3 nights in Feb 2022

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Managers were very helpful, great location, unit was small but had everything we needed. The unit was surprisingly quiet given its proximity to the Pacific Highway
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had just a short stay but really enjoyed it, the location was very good and we would definitely stay there again.
Stayed 2 nights in Jun 2021