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Kivu Park Hotel

3.0 star property

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Photo gallery for Kivu Park Hotel

A modern building with a two-story structure, a covered outdoor seating area with red chairs, and a reflective glass facade.
A bar area with a brick counter, wooden chairs, and shelves stocked with liquor.
A covered outdoor seating area with red chairs and a glass table, overlooking a green landscape and a hill.
A parking area with several cars, a building with a red roof, and a clear blue sky.
A reception desk with a sign reading "RECEPTION," a clock, and a window with a view of greenery outside.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenue de la Production, Gisenyi
  • Place, Gisenyi Beach
    ‪12 min walk‬
  • Place, Rwanda Tourism University College
    ‪3 min drive‬
  • Place, Université Libre de Kigali
    ‪3 min drive‬

Room options

About the neighborhood

Gisenyi

Located within a 5-minute walk of Kivu Lake, Kivu Park Hotel is within 2 miles (3 km) of Rwanda Tourism University College. This 3-star hotel has 23 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Gisenyi Beach - 12 min walk - 0.6 miles
  • Rwanda Tourism University College - 3 min drive - 1.9 miles
  • Université Libre de Kigali - 3 min drive - 1.9 miles
  • Nyamyumba Hot Springs - 8 min drive - 4.4 miles

Restaurants

  • ‪Restaurant Chalet - ‬9 min drive
  • ‪Kivu Resto - ‬5 min drive
  • ‪Caritas Hotel - ‬4 min drive
  • ‪Steven shop - ‬6 min drive
  • ‪Pili Pili - ‬4 min drive

About this property

Kivu Park Hotel

Guests of Kivu Park Hotel enjoy access to free WiFi in public areas, meeting rooms, and spa treatment rooms. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect to find free WiFi and TVs with cable channels. Dining areas, sitting areas, and free newspapers are also available.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.

Similar properties

Exterior
Lake Kivu Serena Hotel
Gisenyi
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 102 reviews
$212 nightly
The price is $261
Jul 11 - Jul 12
Total with taxes and fees
Lake Kivu Serena Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Free daily newspapers
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 10:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Sun View Kivu Hotel Gisenyi
Sun View Kivu Gisenyi
Sun View Kivu
Kivu Park Hotel Hotel
Kivu Park Hotel Gisenyi
Kivu Park Hotel Hotel Gisenyi

Frequently asked questions

What can I see within easy reach of Kivu Park Hotel?

This hotel is located in Gisenyi, just steps from Kivu Lake. You'll also find Gisenyi Beach and Nyamyumba Hot Springs within a short drive.

Will I be able to park at Kivu Park Hotel?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa at Kivu Park Hotel?

Spa services at the hotel include deep-tissue massages and couples treatments.

Does Kivu Park Hotel have a casino?

No, Kivu Park Hotel doesn't have a casino.

Is there an indoor pool at Kivu Park Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Kivu Park Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a garden view.

Are there hot tubs at Kivu Park Hotel?

No, there isn't a spa tub at this hotel.

Does Kivu Park Hotel feature a restaurant that includes a breakfast menu?

Yes, Kivu Park Hotel serves free breakfast (local cuisine) each morning from its restaurant.

Does Kivu Park Hotel allow pets to stay for free?

No, pets aren't allowed at Kivu Park Hotel though service animals are welcome.

Are there connecting rooms at Kivu Park Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Kivu Park Hotel?

Yes, some guestrooms at Kivu Park Hotel offer a balcony and may feature garden views.

Kivu Park Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. It is not called Sun View, but the Kivu Park Hotel. That is also one of the locations that told me they did not receive payment from hotels.com and i had to pay them separately. This review is not for publishing, but for hotels.com
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shawer was not too good because of the water cut that could occurs any time. Beside that, i liked the hotel.
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
Overall our stay was convenient, very well located and worth the price paid. Attention to the smaller things could take the hotel further such as broken shower handles and outdated TVs by other than that, well worth it.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2019