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Quality Inn & Suites

2.5 star property
Hotel with free breakfast, a quick walk to Hillbilly Golf

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
Exterior
Free continental breakfast
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Place, Anakeesta
    ‪11 min walk‬
  • Place, SkyPark
    ‪18 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪80 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.4 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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In-room safe, desk, blackout drapes, iron/ironing board

Quality Inn Creekside - Downtown Gatlinburg

Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
6.4 out of 10, 1,038 reviews
$66 nightly
The price is $74
Sep 28 - Sep 29
Total with taxes and fees
Quality Inn Creekside - Downtown Gatlinburg

About the neighborhood

Gatlinburg

Hillbilly Golf is within a 5-minute walk of Quality Inn & Suites while other popular sites like Ripley's Davy Crockett Mini Golf are within a 15-minute stroll. This 86-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Ripley's Aquarium of the Smokies - 11 min walk - 0.6 miles
  • Anakeesta - 11 min walk - 0.6 miles
  • SkyPark - 18 min walk - 1.0 mile
  • Gatlinburg Convention Center - 20 min walk - 1.1 miles
  • Wild Bear Falls Indoor Water Park - 2 min drive - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Ole Red - ‬9 min walk
  • ‪Pancake Pantry - ‬14 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Kilwin's - ‬15 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf
Quality Inn & Suites features free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a seasonal outdoor pool.

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  • Hot Tub
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8.4 out of 10, Very Good, 1,191 reviews
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The price is $69
Sep 28 - Sep 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per night
  • 2 total (31 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Oct 7, 2025 start from $94.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn & Suites?

Guests positively rate the hotel's location in Gatlinburg, and it's a short 13-minute walk from Ripley's Aquarium of the Smokies and also 12 minutes on foot from Anakeesta. You'll also find Great Smoky Mountains National Park and SkyPark within a short drive.

Will I be able to park at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Quality Inn & Suites have a casino on the premises?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Quality Inn & Suites?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a seasonal outdoor pool and free breakfast.

Does Quality Inn & Suites have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Quality Inn & Suites have a restaurant that serves breakfast?

Quality Inn & Suites offers free continental breakfast though there is no restaurant.

Will Quality Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites for a fee of USD 20.00 per pet, per night.

Does Quality Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is McGhee Tyson Airport (TYS), which is about 27.5 mi away.

Are there rooms with balconies that I can book at Quality Inn & Suites?

Yes, some guestrooms at Quality Inn & Suites offer a balcony and may feature mountain views.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 333 out of 1014 reviews
Rating 8 - Good. 282 out of 1014 reviews
Rating 6 - Okay. 185 out of 1014 reviews
Rating 4 - Poor. 116 out of 1014 reviews
Rating 2 - Terrible. 98 out of 1014 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Gagandeep

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was nice.The one bad thing is the refrigerator in our room was not working.thñe breaķfast offered was great.the best
Stayed 2 nights in Jun 2025

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was affordable but there are reasons why. Grounds, offices and rooms are extremely outdated. Our room had ceiling cracks and water stains. The towel rack and ironing board holder were both coming out of the wall. Our room was also filled with ants. We advised the front desk and housekeeping about it and nothing was done. We had to pull off the comforter because of the ants. No help from staff. We do not recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 3 nights in Jun 2025

2/10 Terrible

Rosemary

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a dump! Very run down. When I pulled up the hotel did not look like it does in the photo and per the girl at the front desk the photos that are online are from years ago and not current. The front office spelt so bad of moldI and mildew smell everything was very old in the front lobby very uninviting and had to go to the bathroom on the side of the building which was disgusting . I could not take a chance of bringing my child in the room due to severe asthma. Expedia did NOT advocate this problem for me . I did not get a refund for the 5 days I paid prior to arriving. I then turned around on the same day booked 5 days with a different hotel and had to also pay for that hotel. Expedia has failed me with this one and also this hotel is a rundown dump! Very misleading by the photos posted online
Stayed 5 nights in Jun 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rate and nice room. Breakfast was decent. Nice staff. Nice to park and walk to attractions so I didn’t have to pay to park and deal with treaffic.
Stayed 1 night in Jun 2025

2/10 Terrible

Michael, Madison

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was very nasty! Had ants crawling all over the floor I had to go buy bug spray! The pictures on the internet is not what we walked into definitely false advertising! I will never stay at this property again!
Stayed 2 nights in Jun 2025

10/10 Excellent

ashley

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great experience. Air conditioner was not working when we got there. I let the front desk know and they were quick to the room and got it replaced. The hotel was clean and staff was friendly. Location was great. We will be back. I do wish they had an area with a grill.
Stayed 3 nights in Jun 2025

6/10 Okay

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs and centipede in room. Check in was slow
Stayed 1 night in Jun 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and great for us. Has a great breakfast but the earlier you can get in there the better as far as the crowd. You can take your food back to your room or there's an outside area good for eating or just relaxing. If you have trouble walking you will have to walk up about 6 stairs. The only issue I had was one of the beds was terrible and had me hurting all night but I used the other bed the next night and it was good. It is a nice place.
Stayed 2 nights in Jun 2025

10/10 Excellent

irena

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
It was quiet. Beds were comfortable. The place was relatively clean but it is old and is in disrepair. The property is in need of some help. Very rusty hand rails, rock walls falling apart by the pool. Plants growing out of the gutters. Elevator works but creaks a lot (kind of sketchy). Main office has a very weird smell (not the greatest 1st impression).
Stayed 4 nights in Jun 2025

6/10 Okay

Logan

Stayed 1 night in Jun 2025

10/10 Excellent

Kristena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Spacious room, good breakfast, wonderful staff
Stayed 1 night in Jun 2025

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities
Bears in the lobby and elevators
Stayed 2 nights in Jun 2025

8/10 Good

Dallas

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 4 nights in May 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jun 2025

10/10 Excellent

Nhora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price
Stayed 3 nights in May 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Leonel

Disliked: Property conditions & facilities
Too old the properties
Stayed 1 night in Jun 2025

8/10 Good

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complain is the AC, not cold enough.
Stayed 4 nights in May 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 3 nights in May 2025

4/10 Poor

KATHERINE

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The paint on the ceiling was chipping as was some of the paint in the bathroom. The patio furniture had holes in the chairs.
Stayed 3 nights in May 2025

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