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Quality Inn Creekside - Downtown Gatlinburg

Property class: 2.5

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Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

A multi-story hotel with balconies, a stone retaining wall, and a parking area.
A hotel with multiple-story buildings, a swimming pool, and a rocky stream.
A hotel with a stone wall, a small stream, and a parking lot with cars.
A breakfast bar with stone walls, wooden ceiling, and a view of the outside.
A hotel room with a bed, two bedside lamps, a desk, a chair, a bathroom with a sink, and a mirror.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬

Room options

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside tables with lamps, a small sofa, a desk with chairs, and a fireplace.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a large bed, two bedside tables with lamps, a small sofa, a desk with chairs, and a fireplace.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Upgrade

A hotel room with a large bed, a desk, a chair, a mirror, and two bedside lamps.

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

A hotel room with two beds, a desk with a lamp, a TV on the wall, and a door.

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, two bedside tables with lamps, a chair, and a framed picture on the wall.

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside lamps, a green armchair, a framed picture on the wall, and a patterned carpet.

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

A hotel room with a bed, two bedside lamps, a green armchair, a framed picture on the wall, and a patterned carpet.

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, two bedside lamps, a green armchair, a framed picture on the wall, and a patterned carpet.

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

A hotel room with two beds, a stone accent wall, a small table, and a chair.

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a TV, a chair, and a door.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a minibar.

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A modern shower with glass doors, marble tiles, and a handrail.

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Quality Inn Creekside - Downtown Gatlinburg is adjacent to Gatlinburg Convention Center and within a 5-minute walk of other popular sights like Great Smoky Mountains National Park. This 104-room hotel welcomes guests with conveniences like free breakfast, 24-hour room service, and free in-room WiFi. Centrally located in Gatlinburg, the hotel is connected to the convention center and also a short walk from Ole Smoky Moonshine Distillery and Gatlinburg SkyPark.

What's nearby

  • Ober Gatlinburg Aerial Tramway - 1 min walk - 0.1 miles
  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.3 miles
  • Gatlinburg SkyPark - 9 min walk - 0.5 miles
  • Ripley's Aquarium of the Smokies - 15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬10 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg features free WiFi in public areas, meeting rooms, and conference space. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

An indoor swimming pool with clear glass walls, a tiled floor, and a sunlit patio area with outdoor seating.
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
7.8 out of 10, Good, 1,344 reviews
$65 nightly
The price is $73
Sep 8 - Sep 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Is free cancellation available at Quality Inn Creekside - Downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of Sep 7, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on Sep 23, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Quality Inn Creekside - Downtown Gatlinburg?

This hotel is situated in Downtown Gatlinburg within a 10-minute walk of Great Smoky Mountains National Park and Gatlinburg SkyPark. You'll also find Ripley's Aquarium of the Smokies and Anakeesta less than a mile away.

Is parking available on site at Quality Inn Creekside - Downtown Gatlinburg?

No, this hotel doesn't offer parking.

Does Quality Inn Creekside - Downtown Gatlinburg feature a casino?

No, Quality Inn Creekside - Downtown Gatlinburg doesn't have a casino.

Will I find an indoor pool at Quality Inn Creekside - Downtown Gatlinburg?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Quality Inn Creekside - Downtown Gatlinburg?

Amenities that appeal to couples at this riverfront hotel include a deep soaking bathtub and 24-hour room service along with a seasonal outdoor pool.

Are there hot tubs at Quality Inn Creekside - Downtown Gatlinburg?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Quality Inn Creekside - Downtown Gatlinburg feature a restaurant that includes a breakfast menu?

Quality Inn Creekside - Downtown Gatlinburg offers free buffet breakfast though there is no restaurant.

Will Quality Inn Creekside - Downtown Gatlinburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn Creekside - Downtown Gatlinburg for a fee of USD 25 per pet, per night.

Are there connecting rooms at Quality Inn Creekside - Downtown Gatlinburg?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Quality Inn Creekside - Downtown Gatlinburg?

The closest major airport to Quality Inn Creekside - Downtown Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.2 mi away.

Are there rooms with balconies that I can book at Quality Inn Creekside - Downtown Gatlinburg?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and pool views.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 349 out of 1248 reviews
Rating 8 - Good. 232 out of 1248 reviews
Rating 6 - Okay. 223 out of 1248 reviews
Rating 4 - Poor. 194 out of 1248 reviews
Rating 2 - Terrible. 250 out of 1248 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

April

Liked: Cleanliness, staff & service
Great location
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay! Will stay again, great look location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient & friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Isiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with my stay parking can be tricky
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kristi R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for the money in GB!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great rooms loved the balcony for nights by the creek
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ALFRED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Gatlinburg and good value for the money.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great service
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was pet friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we go to Gatlinburg, we always stay here . We love it .. easy access to the strip. We can walk from our room anywhere to go eat see all the shops and go on excursions.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jeremy

Liked: Staff & service, amenities, property conditions & facilities
Great location. Great breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Inchara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent and the staff who works in the night was very kind and helpful Thank you
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a friendly staff will definitely stay again amazing views from room of the mountains
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pet friendly, nice staff, great breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enjoyed the hotel clean room staff was very helpful parking was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here..
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness
Clean room, good breakfast choices , location is perfect
Love the fireplace
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Check in was quick and easy and the room offered so much for a very affordable price!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our usual go-to when we come to Gburg. Walking distance to our favorite restaurants. Room clean. Staff friendly. Thanx Mitch.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, great. Staff is very nice, enjoyed the breakfast.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Brittney

The location of the hotel was the best.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and very nice including the bathroom. Love hearing the water in the creek.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily within walking distance of the main strip. That being said I came to this location becuase it is cheaper and the reviews were good. It was quiet at night and the room was clean. Plenty of parking also. I had zero complaints or improving suggestions about my stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. We were right in downtown Gatlinburg and could walk everywhere we wanted to go. The staff is very nice and helpful. Check in and check out was so easy and efficient. Will stay here again. We don’t have animals but it is very pet friendly.
Stayed 3 nights in Apr 2026

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