Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

In-room safe, desk, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

Room service
Pet friendly
24/7 front desk
Housekeeping
Breakfast included
Laundry

Explore the area

Gatlinburg, TN

Gatlinburg Convention Center
‪5 min walk‬
SkyPark
‪6 min walk‬
Ripley's Aquarium of the Smokies
‪13 min walk‬
Knoxville, TN (TYS-McGhee Tyson)
‪81 min drive‬

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Room options

Room, 1 King Bed, Non Smoking, Jetted Tub

400 sq ft
Park view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

400 sq ft
Park view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking

400 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

355 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Poolside

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

400 sq ft
Mountain view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

400 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

355 sq ft
Sleeps 4
2 Queen Beds

Room, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Quality Inn Creekside - Downtown Gatlinburg is adjacent to Gatlinburg Convention Center and within a 5-minute walk of other popular sights like Great Smoky Mountains National Park. This hotel has 104 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Centrally located in Gatlinburg, the hotel is connected to the convention center and also a short walk from Ole Smoky Moonshine Distillery and SkyPark.

What's nearby

Gatlinburg Convention Center - 5 min walk - 0.3 miles
Ole Smoky Moonshine Distillery - 5 min walk - 0.3 miles
SkyPark - 6 min walk - 0.4 miles
Anakeesta - 13 min walk - 0.7 miles
Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles

Getting around

McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

‪Ole Smoky Distillery - ‬5 min walk
‪Sugarlands Distilling Co. - ‬6 min walk
‪Loco Burro Fresh Mex Cantina - ‬7 min walk
‪Smith & Son Corner Kitchen - ‬5 min walk
‪Mellow Mushroom - ‬4 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center

Quality Inn Creekside - Downtown Gatlinburg features free WiFi in public areas, meeting rooms, and conference space. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Deluxe Room, 2 Queen Beds, Non Smoking (Private Balcony) | Premium bedding, down comforters, desk, laptop workspace

Pool
Breakfast included
Pet friendly
Parking included

$80 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Free covered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast
Coffee and tea in common areas

Things to do

Hiking/biking trails
Seasonal outdoor pool

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Seasonal outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Tour and ticket assistance

Business services

Conference space
Meeting rooms

Outdoors

In a national park
In the mountains
On a river
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Elevator (36 inch wide door)
Handrails in stairways (48 inches high)
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (48 inches high)
Wheelchair-accessible van parking

2 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Free weekday newspapers
Heating
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25 per pet, per night
Dogs only
Service animals exempt from fees

Children and extra beds

Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25 per pet, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

The seasonal pool is open from May to September.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Parking has height restrictions.

Property is also known as

Quality Creekside

Quality Creekside Gatlinburg

Quality Inn Creekside

Quality Inn Creekside Gatlinburg

Gatlinburg Quality Inn

Quality Inn Creekside Hotel Gatlinburg

Quality Inn Gatlinburg

Quality Inn Creekside Downtown Gatlinburg

Quality Creekside Downtown Gatlinburg

Frequently asked questions

Is free cancellation available at Quality Inn Creekside - Downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on Jul 8, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Quality Inn Creekside - Downtown Gatlinburg?

This hotel is situated in Downtown Gatlinburg within a 10-minute walk of Great Smoky Mountains National Park, Gatlinburg Space Needle, and SkyPark. You'll also find Ripley's Aquarium of the Smokies and Anakeesta less than a mile away.

Is parking available on site at Quality Inn Creekside - Downtown Gatlinburg?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn Creekside - Downtown Gatlinburg feature a casino?

No, Quality Inn Creekside - Downtown Gatlinburg doesn't have a casino.

Will I find an indoor pool at Quality Inn Creekside - Downtown Gatlinburg?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Quality Inn Creekside - Downtown Gatlinburg?

Amenities that appeal to couples at this riverfront hotel include a soaking tub and around-the-clock room service along with a seasonal outdoor pool.

Are there hot tubs at Quality Inn Creekside - Downtown Gatlinburg?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Quality Inn Creekside - Downtown Gatlinburg feature a restaurant that includes a breakfast menu?

Quality Inn Creekside - Downtown Gatlinburg offers free buffet breakfast though there is no restaurant.

Will Quality Inn Creekside - Downtown Gatlinburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn Creekside - Downtown Gatlinburg for a fee of USD 25 per pet, per night.

Are there connecting rooms at Quality Inn Creekside - Downtown Gatlinburg?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Quality Inn Creekside - Downtown Gatlinburg?

The closest major airport to Quality Inn Creekside - Downtown Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.2 mi away.

Are there rooms with balconies that I can book at Quality Inn Creekside - Downtown Gatlinburg?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or pool views.

Quality Inn Creekside - Downtown Gatlinburg Reviews

6.4

6.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

10/10 Excellent

Tiffney

Traveled with family and small children, Traveled with family

Jun 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We've been staying here for iver 20 years!! We love the area and management is always great!

Stayed 1 night in Jun 2025

8/10 Good

Betsy

Traveled with pets, Traveled with family

May 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stay here often with our fur babies. Staff is very friendly. Rooms are dated but very, very clean! Best part is being on the strip and next to amazing restaurants

Stayed 1 night in May 2025

4/10 Poor

Blake

May 19, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in May 2025

4/10 Poor

Mary

Mar 30, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Go elsewhere

Was not told hotel was under construction. Loud banging, power tools etc early in morning. Elevators were out of service. Carpet was dirty and hadnt been vacuumed after previous guests checked out. Exhaust fan in bathroom was hamging from ceiling. Balcony chair was old and broken.

Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family

Mar 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

4/10 Poor

Mitch

Traveled with family and small children, Traveled with pets

Mar 28, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Room was overall in disrepair. Sink was leaky, mold in the bathroom, and pool was in major need of being skimmed. Staff was very friendly and location was great. Fees for parking was unexpected

Stayed 2 nights in Mar 2025

10/10 Excellent

RScot

Traveled with family

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

2/10 Terrible

Tracy

Mar 27, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s an old motel but it was clean. Very convenient because it was right across Ober; our main destination for this trip. Several restaurants were around too that are walking distance. The breakfast was nothing fancy but if you’re on a budget, it will suffice. It was a comfortable stay and I will recommend to anyone.

Stayed 2 nights in Mar 2025

8/10 Good

Darlene

Traveled with family

Mar 27, 2025

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Stayed 5 nights in Mar 2025

4/10 Poor

Larry

Traveled with group

Mar 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

In our first room, the heater did not work and neither did the fireplace. They moved us to a new room. The fireplace still did not work. The only good thing about this hotel was the location.

Stayed 2 nights in Mar 2025

10/10 Excellent

Tracy L

Mar 25, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Mar 24, 2025

Stayed 1 night in Mar 2025

4/10 Poor

Diana, Simpsonville

Traveled with family

Mar 24, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The towels and sheets were stained. The door lacked weather stripping, allowing a cold draft to enter. The bathroom walls and door had unsightly black streaks. Parking was very limited.

Stayed 2 nights in Mar 2025

2/10 Terrible

Beverly

Traveled with family

Mar 23, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Nasty for sure

Property was old and smelled old it was dirty for sure and the lack of parking was crazy. I definitely wouldn't stay here again or recommend it. I really wanted to go home the very first day.

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Traveled with family and small children, Traveled with pets

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities

A bit old, but it did the trick. Great location close to attractions. Good place for the money. The family wasn't a fan of the breakfast but it was free, so you get what you pay for.

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Mar 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Burnice L.

Mar 23, 2025

Stayed 2 nights in Mar 2025

4/10 Poor

Tammy

Mar 23, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Not again

First, told had to pay for parking. At that moment, I could not recall if I had verified free parking. ALL the listings I went back and looked at said FREE PARKING. Then was told elevator out of order. and only offered a room with one flight of stairs. After checking in and getting into the room, my husband moved the desk chair and the arm just flopped over. Room was for 2 adults, only one chair on balcony. Weather stripping on balcony door falling down. Beds not comfortable. Won’t recommend at all.

Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Mar 21, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay in 30 years.

My room had no hot water. I stayed four nights and every day when i came back from a hike the hot water was out. Mold in the shower, hair in the bath tub, stain on the pillow case, exposed wires on the wall lamp, frayed carpet and paint flaking off the ceiling. I have photos but the app wouldn't upload them

Stayed 4 nights in Mar 2025

8/10 Good

Johnny

Traveled with partner

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities

Love the sound of the creek and its proximity to everything. You can park here and not need to worry about driving for your stay. The staff is very kind and even upgraded my room the night after I walked a sweet lady from the front desk from my room (she checked to make sure was ready for us) back to the front desk due to a bear in the parking lot having her scared. So nice of her to personally check the room before having us go to it. And this was at our 4am arrival and check in time. Super courteous and helpful. We’ve stayed her multiple times and will again in the future

Stayed 4 nights in Mar 2025

10/10 Excellent

Jaz

Traveled with family

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints! Everything worked properly and was clean looking. Bed was comfortable. Hot water worked. Staff was beyond friendly. I don’t see why people talked bad about this place; unless they are picky people

Stayed 2 nights in Mar 2025

10/10 Excellent

Nathan

Mar 16, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 2 nights in Mar 2025

8/10 Good

Stephen

Mar 16, 2025

Liked: Staff & service

The elevator didn't work. But it was a nice place The staff was very friendly

Stayed 2 nights in Mar 2025

4/10 Poor

Brittney

Traveled with group

Mar 14, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting! Stay Away

Hotel was the most disgusting place I’ve ever stayed. I had to switch rooms 3 times. Each one was worse than the next. Stains on sheets. Blood on floor. Mildew in shower. Poop stains in toilet. Sticky substance on table. Elevator was broken so each time I had to lug my stuff up and down the stairs. The front desk was very helpful and said they would send housekeeping in the morning but I checked out right away. Could not spend another minute there. It’s a shame because the location is great. Right in downtown and a long a nice creek.