Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Hotel with free breakfast, a short walk to Gatlinburg Space Needle

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Interior
Lobby
1 bedroom, minibar, in-room safe, desk
Free breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪3 min walk‬
  • Anakeesta
    ‪12 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

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Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Holiday Inn Express Gatlinburg Downtown by IHG while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 113-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.2 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • SkyPark - 8 min walk - 0.5 miles
  • Anakeesta - 12 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Guests of Holiday Inn Express Gatlinburg Downtown by IHG enjoy an indoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an area shuttle. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a business center, a computer station, and an arcade/game room.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, microwaves, and minibars.
Recreational amenities at the hotel include an indoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 15 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Gatlinburg Downtown by IHG?

Holiday Inn Express Gatlinburg Downtown by IHG provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Holiday Inn Express Gatlinburg Downtown by IHG?

This hotel in Gatlinburg is within a 10-minute walk of Gatlinburg Space Needle and SkyPark. You'll also find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies less than a mile away.

Is there parking available at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a casino on the premises?

No, Holiday Inn Express Gatlinburg Downtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Holiday Inn Express Gatlinburg Downtown by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as an indoor pool and free breakfast.

Are there hot tubs at Holiday Inn Express Gatlinburg Downtown by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Gatlinburg Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Gatlinburg Downtown by IHG serves free breakfast from its snack bar.

Does Holiday Inn Express Gatlinburg Downtown by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Gatlinburg Downtown by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Gatlinburg Downtown by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Inn Express Gatlinburg Downtown by IHG?

The closest major airport to Holiday Inn Express Gatlinburg Downtown by IHG is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Can I book a room with a balcony at Holiday Inn Express Gatlinburg Downtown by IHG?

No, at Holiday Inn Express Gatlinburg Downtown by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1002 reviews
Rating 8 - Good. 198 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffiny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay! Indoor pool and slides were perfect for our stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Very nice ! Basic but what was nice was the pool. It was a clean hotel and good breakfast! Very close to the man strip but on a hot day the walk felt further.. 15 mins to the aquarium which again not bad but it was almost 80 when we were there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very friendly staff. Breakfast was good enough and if you wanted something else the Pancake house is just across the street.
Stayed 1 night in Apr 2025

10/10 Excellent

Randy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a little hard but overall and excellent stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Angela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 3 nights in Mar 2025

8/10 Good

Sarah, Anderson

Liked: Cleanliness
Hitel
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Johnny, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool
Stayed 3 nights in Mar 2025

10/10 Excellent

Randall

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience very good. GREAT waterpark for the kiddos!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Miranda, Huntsville

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, great service, phenomenal breakfast and helpful staff.
Stayed 3 nights in Mar 2025

8/10 Good

Richard, Summertown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and accommodating to make our stay one to remember.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay- clean, walkable to main attractions, comfortable, and had a good breakfast selection!
Stayed 1 night in Mar 2025

8/10 Good

Faith

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Brooke

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the waterpark hotel. Kids loved it!
Stayed 2 nights in Mar 2025

10/10 Excellent

Melie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the parkway but still not busy busy
Stayed 2 nights in Mar 2025

10/10 Excellent

Keela

Traveled with family and small children
Hotel is great location. Kids loved the indoor pool/waterpark area. Perfect for them, the hours of the pool were convenient. The games in the game rooms however, didn’t work, 3 machines took our money. Do not recommend using any of those! Hotel breakfast was very good. Fresh coffee any time is convenient. Rooms were clean, pillows were comfortable. Perfect for our one night getaway. Lovely place for kids. Location from the Gatlinburg strip was great. Could walk to nearby restaurants and activities!
Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
This place was great! They were very accommodating to our family and our 2 Malinois service dogs. They acted like our dogs were not even there! Our only negative was that about half of the available arcade games as well as their air hockey table was out of order with no signs on them. If they get these fixed I would say the Holiday Inn Downtown Gatlinburg is one tuff competitor to beat.
Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding! Lance, Hannah, and Mandy( food/breakfast) manager made our stay here exceptional!They are all inviting, welcoming, and take pride in their work. We will definitely book our next stay here. Thank you for your hospitality!
Stayed 2 nights in Feb 2025

10/10 Excellent

JMB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wilda, Marrero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean nice place to stay a good price
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in great convenient location. Everything was clean and comfortable and the staff were very friendly.
Stayed 4 nights in Feb 2025