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Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Lobby sitting area
Exterior
Exterior
Waterslide

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪8 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(59 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Holiday Inn Express Gatlinburg Downtown by IHG while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 113-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.2 miles
  • Ober Gatlinburg Aerial Tramway - 5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 8 min walk - 0.5 miles
  • Ripley's Aquarium of the Smokies - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Crockett's Breakfast Camp - ‬11 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Guests of Holiday Inn Express Gatlinburg Downtown by IHG enjoy an indoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an area shuttle. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, a computer station, and an arcade/game room.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, microwaves, and minibars.
Recreational amenities at the hotel include an indoor pool.

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9.0 out of 10, Wonderful, 2,133 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 15 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
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Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
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Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Gatlinburg Downtown by IHG?

Holiday Inn Express Gatlinburg Downtown by IHG provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown by IHG?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown by IHG on Apr 12, 2026 start from $190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Express Gatlinburg Downtown by IHG?

This hotel is located in Gatlinburg, a short 14-minute walk from Great Smoky Mountains National Park and also 14 minutes on foot from Ripley's Aquarium of the Smokies. You'll also find Gatlinburg SkyPark and Anakeesta less than a mile away.

Is there parking available at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a casino on the premises?

No, Holiday Inn Express Gatlinburg Downtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Express Gatlinburg Downtown by IHG?

Couples staying at this hotel will appreciate amenities like a minibar as well as an indoor pool and free breakfast.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Gatlinburg Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Gatlinburg Downtown by IHG serves free breakfast from its snack bar.

Does Holiday Inn Express Gatlinburg Downtown by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Gatlinburg Downtown by IHG though service animals are welcome.

Does Holiday Inn Express Gatlinburg Downtown by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express Gatlinburg Downtown by IHG?

The closest major airport to Holiday Inn Express Gatlinburg Downtown by IHG is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies at Holiday Inn Express Gatlinburg Downtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Gatlinburg Downtown by IHG.

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 46 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, amenities
The bed was not as good this time. The mattress is well used. It was very cold in the hallways and the lobby.
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Stayed 2 nights in Dec 2025

10/10 Excellent

Jutillia

Stayed 4 nights in Dec 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities
Clean room, pool, nice front desk staff
Stayed 3 nights in Dec 2025

4/10 Poor

Brittany

Stayed 3 nights in Nov 2025

10/10 Excellent

Debra

Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was clean and breakfast was also good. The staff Robert and Lance where awesome, super friendly and very helpful with attractions.
Stayed 7 nights in Nov 2025

10/10 Excellent

NAGHAM

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities and location.
Stayed 6 nights in Nov 2025

8/10 Good

Craig, Dundee

Stayed 3 nights in Nov 2025

10/10 Excellent

Rahsaan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, great staff, and the property was well taken care of.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. The room, hotel lobby, and the grounds were all clean and tidy. It's just a block away from the downtown strip of Gatlinburg. Just enough off the beaten path to be a perfect spot.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Sunitha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall great stay, clean, great breakfast, close to downtown, walkable to everything.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly staff and great breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rochelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rusty

Stayed 3 nights in Oct 2025

8/10 Good

Isaah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be our go to spot to stay going forward. Our kids loved it. It was comfortable. Staff is friendly and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. My kids loved the swim area. Housekeeping kept our room clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Oct 2025

8/10 Good

Varida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean room
Stayed 2 nights in Oct 2025

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