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Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury hotel with a marina and a full-service spa

Choose dates to view prices

Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Indoor pool, outdoor pool
Bar (on property)
Junior Suite | View from room
Breakfast and dinner served
Double or Twin Room, Pool View | 1 bedroom, minibar, in-room safe, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Hot Tub
  • Bar

Explore the area

View in a map
Largo Antonio Nobre, Funchal, 9004-531
  • Place, CR7 Museum
    ‪12 min walk‬
  • Place, Town Square
    ‪2 min drive‬
  • Place, Lido Bathing Complex
    ‪2 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪19 min drive‬

Room options

View all photos for Suite

32-inch LCD TV with cable channels, TV

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

7.4 out of 10
Good
(3 reviews)
  • 645 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double or Twin Room, Sea View

1 bedroom, minibar, in-room safe, iron/ironing board

Double or Twin Room, Sea View

7.0 out of 10
Good
(12 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Pool View

Double or Twin Room, Pool View | 1 bedroom, minibar, in-room safe, iron/ironing board

Double or Twin Room, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | 1 bedroom, minibar, in-room safe, iron/ironing board

Superior Double or Twin Room, Sea View

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Superior)

Junior Suite (Superior) | 1 bedroom, minibar, in-room safe, iron/ironing board

Junior Suite (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

1 bedroom, minibar, in-room safe, iron/ironing board

Classic Double or Twin Room, City View

9.2 out of 10
Wonderful
(13 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (2 Extra Beds)

View from room

Family Room (2 Extra Beds)

  • 646 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room (Extra Bed)

1 bedroom, minibar, in-room safe, iron/ironing board

Family Room (Extra Bed)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

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About the neighborhood

Funchal

Pestana Carlton Madeira Ocean Resort Hotel places you within a 10-minute stroll of Madeira Casino and Santa Catarina Park. This 286-room, 5-star hotel has a marina, a full-service spa, and a restaurant.

What's nearby

  • CR7 Museum - 12 min walk - 0.7 miles
  • Funchal Marina - 15 min walk - 0.8 miles
  • Town Square - 2 min drive - 1.0 mile
  • Lido Bathing Complex - 2 min drive - 1.0 mile
  • Funchal Farmers Market - 3 min drive - 1.2 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive

Restaurants

  • ‪Pub Number Two - ‬1 min walk
  • ‪Os Arcos Restaurant - ‬1 min walk
  • ‪Galaxia Sky Bar - ‬4 min walk
  • ‪Casal da Penha - ‬3 min walk
  • ‪Malho's pub cafe - ‬2 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

Luxury hotel with a marina and a full-service spa
Guests of Pestana Carlton Madeira Ocean Resort Hotel have access to a marina, a full-service spa, and an indoor pool. If you drive, self parking is EUR 15 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a gym.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Balconies, minibars, and coffee makers are also available.
A marina and a health club are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health Spa. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arcos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Marina

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 15 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs only
  • 1 total (11 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number 3978

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.

Property is also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Is free cancellation available at Pestana Carlton Madeira Ocean Resort Hotel?

Pestana Carlton Madeira Ocean Resort Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Pestana Carlton Madeira Ocean Resort Hotel?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Pestana Carlton Madeira Ocean Resort Hotel on Oct 24, 2025 start from $213.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Pestana Carlton Madeira Ocean Resort Hotel?

This hotel in Funchal is within a 10-minute walk of Madeira Casino, Estádio do Marítimo, and Santa Catarina Park. You'll also find CR7 Museum and Funchal Marina less than a mile away.

Is parking available on site at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, parking is offered for EUR 15 per day.

Is there a spa available at Pestana Carlton Madeira Ocean Resort Hotel?

Venus Health Spa is the hotel's full-service spa and services include massages.

Does Pestana Carlton Madeira Ocean Resort Hotel include a casino?

No, Pestana Carlton Madeira Ocean Resort Hotel doesn't have a casino.

Is there an indoor pool at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Pestana Carlton Madeira Ocean Resort Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, this hotel has a spa tub.

Does Pestana Carlton Madeira Ocean Resort Hotel feature a restaurant that includes a breakfast menu?

Yes, Pestana Carlton Madeira Ocean Resort Hotel serves breakfast for a surcharge at Arcos.

Does Pestana Carlton Madeira Ocean Resort Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Pestana Carlton Madeira Ocean Resort Hotel for a fee of EUR 30 per pet, per night.

Are there connecting rooms at Pestana Carlton Madeira Ocean Resort Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Pestana Carlton Madeira Ocean Resort Hotel?

The closest major airport to Pestana Carlton Madeira Ocean Resort Hotel is Cristiano Ronaldo Airport (FNC), which is 12.9 mi away (22 minutes by car).

Are there rooms with balconies at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, every guestroom at Pestana Carlton Madeira Ocean Resort Hotel comes with a balcony with some featuring sea or garden views.

Does Pestana Carlton Madeira Ocean Resort Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Pestana Carlton Madeira Ocean Resort Hotel.

Reviews

Pestana Carlton Madeira Ocean Resort Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 538 out of 1004 reviews
Rating 8 - Good. 341 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

Reviews

10/10 Excellent

alfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re never visiting madeira should give a trie wonderful hotel and staff
Stayed 2 nights in Jun 2025

2/10 Terrible

Natt, Jersey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t feel like it was 5 stars! We stay at one of the suites in the hotel. We could hear next door chatting and snoring! Not worth the money. Breakfast wasn’t great. The customer service via phone was slow when we try to communicate when next door was being nosy no one pick up the phone. Also the hotel doesn’t have any quiet time during night. When we arrived no water was in the room. So the best arrival was not a good impression
Stayed 9 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff ever

Our room was a little more dated than we expected from the pictures, and we weren't expecting to be right on the level of the main pool. But the staff was incredibly helpful and friendly, and we loved the variety of pools and proximity to the ocean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception and great rooms. Service was quite slow at restaurants
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , great accommodation, good breakfast buffet.
Stayed 4 nights in Jun 2025

10/10 Excellent

Charlie

Stayed 10 nights in May 2025

6/10 Okay

rory

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Closed access to Spa and bar too early
Stayed 5 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Stayed 6 nights in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

polly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Needs a refurbishment in public areas as looking a bit tired. But room spotless and a good size, breakfast good, and staff response to a minor problem was outstanding.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, with a walkable area and a lot of restaurants around it. We stayed in a room with pool view and were actually able to walk out the room and go straight to the pool. There also was an ocean view from our room, although we never got down to the beach. The staff was friendly and all the amenities were fine. Free parking was limited, especially since it was also being used by the locals.
Stayed 4 nights in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Funchal. Great hotel but not a 5 star
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Beth

Liked: Staff & service
Disliked: Amenities
The amenities were less than expected. The pools and hottub, although beautiful, were cold. The fitness center was in the pool area. The restaurant was expensive and the buffet food was tasteless and boring. The carafe coffee was awful! And the parking was expensive.
Stayed 7 nights in Mar 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant stay. The rooms are spacious. If you get a room facing the street and taxi stand it will be noisy at night as there are vars and restaurants across the street. The front desk staff are helpful. Breakfast gets very busy after 830 am and the tables aren't cleared fast enough and glasses and bowls need to be replenished often. It is a 20 minute walk to Funchal and coming back from Funchal there is a medium incline that requires some energy so this is not for everyone, especially if you are carrying bottles of alcohol or lots of souveneirs. Overall no major issues.
Stayed 1 night in Mar 2025

10/10 Excellent

Alec

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and friendly and just amazing
Stayed 7 nights in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness
Stayed 7 nights in Jan 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic spot, very conveniently located, good facilities.
Stayed 14 nights in Jan 2025

10/10 Excellent

James

Stayed 7 nights in Dec 2024

6/10 Okay

Marc

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

bhadresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a central location to main town centre and local restaurants all within a walking distance. Fantastic views across the ocean Would definitely chose this hotel again
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful view of the ocean.
Stayed 3 nights in Dec 2024

8/10 Good

Shawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Great location on the ocean with lovely views especially at sunrise. Excellent breakfast buffet that is included. The staff were affable and helpful. Decor is a little dated but still feels like a modern hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Bridget

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bedroom badly in need of re-furbishment. Hole in Carpet, furniture marked, bedroom door badlymarked/broken at bottom,
Stayed 14 nights in Oct 2024

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