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Hotel Alexander am Zoo

Hotel with a full-service spa, a quick walk to Frankfurt Zoo
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Exterior
Premium bedding, minibar, in-room safe, desk
Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV
Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV
Deluxe Room | Living area | 45-inch flat-screen TV with satellite channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Room service
  • Spa
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Waldschmidtstraße 59, Frankfurt, HE, 60316
  • Frankfurt Zoo
    ‪6 min walk‬
  • Römerberg
    ‪3 min drive‬
  • Alte Oper
    ‪5 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬
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Room options

View all photos for Deluxe Room

Deluxe Room | Living area | 45-inch flat-screen TV with satellite channels, TV

Deluxe Room

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room (with connecting door)

Classic Double Room (with connecting door) | Premium bedding, minibar, in-room safe, desk

Classic Double Room (with connecting door)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, desk

Classic Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, minibar, in-room safe, desk

Classic Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, in-room safe, desk

Classic Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Classic Double Room, Accessible

Classic Double Room, Accessible | Premium bedding, minibar, in-room safe, desk

Classic Double Room, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Alexandersuite

Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV

Alexandersuite

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Frankfurt

Located in Ostend within a short walk of Frankfurt Zoo, Hotel Alexander am Zoo is within a mile (2 km) of other popular sights such as Museumsufer. The 66 rooms at this hotel include minibars, electric kettles, and flat-screen TVs.

What's nearby

  • Frankfurt Zoo - 6 min walk - 0.4 miles
  • Römerberg - 3 min drive - 1.3 miles
  • Alte Oper - 5 min drive - 1.7 miles
  • Main Tower - 5 min drive - 1.7 miles
  • Frankfurt Trade Fair - 6 min drive - 2.8 miles

Getting around

  • Waldschmidtstraße Tram Stop - 2 min walk
  • Frankfurt (Main) Ost Station - 10 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Cafe Lieblingsnachbar - ‬7 min walk
  • ‪EL NIGO Steakhaus - ‬4 min walk
  • ‪Luke's Place - ‬7 min walk
  • ‪Viking Pizza & Kebap Haus - ‬8 min walk
  • ‪El Pacifico - ‬5 min walk

About this property

Hotel Alexander am Zoo

Hotel with a full-service spa, a quick walk to Frankfurt Zoo
Guests of Hotel Alexander am Zoo enjoy features like a full-service spa, free WiFi in public areas, and conference space. Self parking is available for EUR 22 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a computer station, express check-in, and a banquet hall.
Guests can expect free WiFi and 45-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include minibars, electric kettles, and laptop-compatible safes.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Arabic, Croatian, English, Farsi, French, German, Lithuanian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 22 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Renovated entire property - November 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 22 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Alexander am
Alexander am Zoo
Alexander am Zoo Frankfurt
Alexander am Zoo Hotel
Hotel Alexander am Zoo
Hotel Alexander am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Alexander am Zoo Hotel
Hotel Alexander am Zoo Frankfurt
Hotel Alexander am Zoo Hotel Frankfurt

Frequently asked questions

Are free cancellation options available at Hotel Alexander am Zoo?

Hotel Alexander am Zoo provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Alexander am Zoo?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Alexander am Zoo on Jun 11, 2025 start from $139.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Alexander am Zoo?

This hotel is situated in Ostend within a 10-minute walk of Frankfurt Zoo and Berger Strasse. You'll also find Römerberg and MyZeil within a short drive.

Is parking available on site at Hotel Alexander am Zoo?

Yes, covered parking is offered for EUR 22 per day with in/out privileges.

Is a spa located at Hotel Alexander am Zoo?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Alexander am Zoo include a casino on the premises?

No, Hotel Alexander am Zoo doesn't have a casino.

Is there an indoor pool at Hotel Alexander am Zoo?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Alexander am Zoo?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a full-service spa.

Are there hot tubs at Hotel Alexander am Zoo?

No, but this hotel does have a steam room.

Does Hotel Alexander am Zoo have a restaurant that serves breakfast?

Hotel Alexander am Zoo offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Alexander am Zoo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Alexander am Zoo for a fee of EUR 10 per pet, per night. The property also provides food and water bowls.

Does Hotel Alexander am Zoo have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Alexander am Zoo?

The closest major airport to Hotel Alexander am Zoo is Frankfurt Airport (FRA), which is 13.6 mi away (29 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 26.6 mi away.

Are there rooms with balconies at Hotel Alexander am Zoo?

No, there aren't any guestrooms with balconies at Hotel Alexander am Zoo.

Hotel Alexander am Zoo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 456 reviews
Rating 8 - Good. 154 out of 456 reviews
Rating 6 - Okay. 31 out of 456 reviews
Rating 4 - Poor. 13 out of 456 reviews
Rating 2 - Terrible. 8 out of 456 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Ideal location for the zoo and close enough to the Christmas markets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, friendly service

Always friendly service and a clean, comfortable room.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joyce

Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day. Hotel itself was spotless as was my room.Breakfast was self service but very good. Area around hotel was nice and I as a older female had no anxiety walking at night on my own.
Stayed 2 nights in Nov 2024

8/10 Good

Oleksandr

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, I stayed not first time here and will stay in the future. Great breakfast, good location and the room (nothing luxury, like a good 3* hotel). This time I needed to print 6 pages, and I discovered that should pay for it. I suppose this basic service must be free in such an expensive hotel, of course we don't speak about hundreds of pages. Location is good too
Stayed 4 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 1 night in Aug 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

8/10 Good

Knud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

Good location , friendly staff, clean and good
Stayed 2 nights in Jun 2024

10/10 Excellent

adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel. Rien à dire de négatif, je le recommande sans aucune hésitation.
Stayed 4 nights in Jun 2024

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nice little gem. We stayed there just to be close to the zoo and were nicely surprised! Super friendly staff and the breakfast was outstanding!

8/10 Good

Saminathan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Alex

Stayed 1 night in Jun 2024

8/10 Good

Garrett

Traveled with family
Liked: Cleanliness, staff & service
The staff were great! My room was exactly as advertised - no frills. I needed an affordable room with two twin beds on short notice. This is exactly what I received. What was above and beyond was the complimentary breakfast every morning - it was quite delicious!! The negative was that the location is only close to the zoo. Otherwise, all other attractions and fine dining were not conveniently close.
Stayed 2 nights in Jun 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms with convenient supermarket close by. Great restaurant close by too. Easy access to U-bahn at end if road (100 metres) to downtown and airport.
Stayed 1 night in Jun 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a gem, always with a warm welcome, perfect quiet location out of the hub of the city but so easy to get out out and about from We love walking and for us it’s a short stride into the city centre our favourite place to stay when visiting Frankfurt
Stayed 4 nights in May 2024

10/10 Excellent

Karl, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, friendly staff & good location.
Stayed 1 night in May 2024

10/10 Excellent

Markus

Stayed 1 night in May 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in May 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look no further! This is the place to stay!

Convenient, clean, consistent and comfortable. What more do you want? This is my home away from home when in Frankfurt and have likely stayed in every room by now as I’ve been returning here for many years! Highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Stayed 1 night in Mar 2024

10/10 Excellent

Karin

Stayed 1 night in Mar 2024

8/10 Good

Menno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024