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Hotel Palazzo dal Borgo

4.0 star property
Hotel with a bar, steps from Piazza di Santa Maria Novella

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Photo gallery for Hotel Palazzo dal Borgo

Superior Double or Twin Room | Minibar, in-room safe, blackout drapes, soundproofing
Lobby sitting area
Shower, free toiletries, hair dryer, slippers
Garden
Junior Suite | Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Via Della Scala 6, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout drapes, soundproofing

Single Room

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Room

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Futon

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Double or Twin Room

8.2 out of 10
Very good
(13 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Quadruple Room

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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Front of property

Hotel Leonardo Da Vinci

Santa Maria Novella
  • Pet friendly
  • Free WiFi
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  • Breakfast available
9.0 out of 10, Wonderful, 729 reviews
$118 nightly
The price is $147
Jan 9 - Jan 10, 2026
Total with taxes and fees
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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Palazzo dal Borgo is adjacent to Piazza di Santa Maria Novella and within a 10-minute walk of other popular attractions like Cathedral of Santa Maria del Fiore. This 34-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.1 miles
  • Basilica of Santa Maria Novella - 3 min walk - 0.2 miles
  • Via de' Tornabuoni - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.5 miles
  • Ponte Vecchio - 9 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 4 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Florence Airport, Peretola (FLR) - 10 min drive

Restaurants

  • ‪Osteria Pastella - ‬1 min walk
  • ‪Ristorante Buca Mario - ‬3 min walk
  • ‪The Joshua Tree Pub - ‬2 min walk
  • ‪Shake Cafe - ‬3 min walk
  • ‪Croce Di Malta - ‬2 min walk

About this property

Hotel Palazzo dal Borgo

Hotel with a bar, steps from Piazza di Santa Maria Novella
A local mainstay since 1480, Hotel Palazzo dal Borgo offers free WiFi in public areas, a computer station, and a library. Valet parking is offered for EUR 30 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, free newspapers, and laundry facilities.
Guests can expect free WiFi and 24-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Minibars, free newspapers, and safes are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 30 per day)
  • Limited onsite valet parking

Food and drink

  • A bar/lounge

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1480
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: EUR 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo dal Borgo
Hotel Palazzo dal Borgo Florence
Palazzo dal Borgo
Palazzo dal Borgo Florence
Aprile Hotel Florence
Hotel Palazzo dal Borgo Hotel
Hotel Palazzo dal Borgo Florence
Hotel Palazzo dal Borgo Hotel Florence

Frequently asked questions

Are free cancellation options available at Hotel Palazzo dal Borgo?

Hotel Palazzo dal Borgo offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Palazzo dal Borgo?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Palazzo dal Borgo on Dec 23, 2025 start from $120.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Palazzo dal Borgo?

This hotel is situated in Historic Centre of Florence, just steps from Piazza di Santa Maria Novella, and within a 10-minute walk of Cathedral of Santa Maria del Fiore and Ponte Vecchio. You'll also find Piazza della Signoria and Piazza del Duomo less than a mile away.

Is parking available on site at Hotel Palazzo dal Borgo?

Yes, valet parking is offered for EUR 30 per day.

Does Hotel Palazzo dal Borgo feature a casino on the premises?

No, Hotel Palazzo dal Borgo doesn't have a casino.

Is there an indoor pool at Hotel Palazzo dal Borgo?

No, there is no indoor pool at this hotel.

Is Hotel Palazzo dal Borgo good for couples?

Amenities that appeal to couples at this hotel include a minibar, a turndown service, and slippers.

Are there hot tubs at Hotel Palazzo dal Borgo?

No, there isn't a spa tub at this hotel.

Does Hotel Palazzo dal Borgo have a restaurant with a breakfast menu?

No, Hotel Palazzo dal Borgo doesn't have a restaurant that serves breakfast.

Will Hotel Palazzo dal Borgo allow pets to stay for free?

Yes, pets stay free at Hotel Palazzo dal Borgo and the property also provides food and water bowls for pets.

Are there connecting rooms at Hotel Palazzo dal Borgo?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Palazzo dal Borgo?

The closest major airport to Hotel Palazzo dal Borgo is Florence Airport, Peretola (FLR), which is 4.1 mi away (10 minutes by car).

Are there rooms with balconies at Hotel Palazzo dal Borgo?

No, there aren't any guestrooms with balconies at Hotel Palazzo dal Borgo.

Does Hotel Palazzo dal Borgo offer wedding services?

There are wedding services available at Hotel Palazzo dal Borgo if that's in your vacation plans.

Hotel Palazzo dal Borgo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 273 out of 618 reviews
Rating 8 - Good. 239 out of 618 reviews
Rating 6 - Okay. 71 out of 618 reviews
Rating 4 - Poor. 22 out of 618 reviews
Rating 2 - Terrible. 13 out of 618 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived later than expected but still had time for a little shopping and delicious meal in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Evgeny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location, excellent staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Nikolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect area to get to see tourist attractions, dining options, to and from the train station. The staff were extremely friendly and knowledgeable with great advice. Breakfast on the patio there was also fantastic. Will definitely stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
The room had character and we enjoyed earring breakfast on the outdoor patio. It was a short walk to the train station and an easy walk to the Duomo
Stayed 2 nights in Jul 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service
A comfortable option for a family of 4. Very helpful staff. The hotel is a bit dated but still comfortable and very friendly staff. I would recommend this hotel.
Stayed 1 night in Jul 2025

8/10 Good

Damian

Stayed 3 nights in Jul 2025

10/10 Excellent

Kirubel

Stayed 2 nights in Jun 2025

10/10 Excellent

Melanie

Stayed 1 night in Jun 2025

10/10 Excellent

Noe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel High Recommended

The staff at the hotel where great and very professional and made our stay that much more enjoyable. This charming hotel is in great location, 15 mins for airport and 1 block away from main train station in Florance. The breakfast was excellence and I continue to rave about the service and accommodations they provided me and my family.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been nice or more helpful-they emailed suggestions for things to do in Florence, as well as Venice (our next destination). The hotel is beautiful and in a great location. My only complaint was the small size of the rooms and street noise at night, neither of which are able to be modified.
Stayed 1 night in May 2025

10/10 Excellent

Noe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location. Very good breakfast.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs!!!

The hotel had bed bugs and we were bitten all over.
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Great location to the train station, as well as local attractions. The staff were outstanding with offering assistance to buying advance tickets to attractions, finding a tour guide (Paola) and restaurant reservations. Very highly recommended. Caio from 🇨🇦
Stayed 2 nights in May 2025

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent hotel with super buffet breakfast. Staff warm and friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Eddie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best service ever from the staff. Highly recommend the bigger room but the accommodations were very nice and clean. Great location and super convenient from the train station!
Stayed 2 nights in May 2025

10/10 Excellent

Divya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and breakfast was perfect!
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of Rome
Stayed 3 nights in Apr 2025

10/10 Excellent

Abdekader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Vijay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant Spacious Room for the Entire Family of 4

What an amazing room. 2 bedrooms with 1 King Size bed in 1 room and 2 twin beds in another room. 2 bathrooms with 2 showers and 1 toilet.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elyse

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and beautiful building

Beautiful hotel located very close to both the train station and Piazza Santa Maria Novella. Rooms were spacious nice. Hotel staff were very helpful. Room did not seem to have air conditioning so we slept with the window open with noise from street and mosquitos. In hindsight, should have asked the staff for a solution that did not involve the window.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Stayed 4 nights in Mar 2025

10/10 Excellent

Kazim, Santa Clara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room’s tasteful and unique decor, which added to its charm. It was also spotlessly clean. We appreciated the complimentary condiments, refreshments, and beverages. However, we did miss having a microwave, as it would have been helpful with little kids. The location was highly walkable—we arrived by train, and it took us just eight minutes on foot. The included breakfast was delicious and offered a wide variety of options. Overall, it was a wonderful stay, and we highly recommend it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zeenat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful historic Palace stay

Beautifully decorated historic building which once served as a palace. Our triple room was spacious, with two shower rooms and high ceilings. The breakfast selection was the best we had during our Italy trip. Staff were very friendly. Location was perfect - easy to walk to the main train station and also all the attractions are just within walking distance. Many restaurants and shops nearby. Also the oldest pharmacy in the world is one minute walk away. Overall we enjoyed our stay and recommend to anyone wanting to get a true feel of Florence.
Wonderful breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Convenient to everywhere, transport, shopping, sites, all of it and the staff and service were impeccable. Will definitely return. Highly recommended
Stayed 2 nights in Dec 2024

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Very good breakfast. Very well renovated. The room is a bit small. You can book a bigger room at an extra cost. The wardrobe is beautiful but not practical. Staying in this beautiful place was a unique experience. Very close to sightseeing and very good transport links. Nice places where to eat nearby.
Stayed 9 nights in Jan 2025