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AC Hotel Firenze by Marriott

4.0 star property
Hotel with a rooftop terrace, near Basilica of Santa Maria Novella

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Photo gallery for AC Hotel Firenze by Marriott

View from property
Reception
Lounge
Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe
Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Via Luciano Bausi, 5, Florence, FI, 50144
  • Place, The New Florence Opera House
    ‪3 min walk‬
  • Place, Leopolda Station Exhibition Center
    ‪3 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(10 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Twin Beds

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Florence

Located in Santa Maria Novella, AC Hotel Firenze by Marriott is within a mile (2 km) of popular sights such as Basilica of Santa Maria Novella and Ponte Vecchio. This 118-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Leopolda Station Exhibition Center - 3 min walk - 0.2 miles
  • The New Florence Opera House - 3 min walk - 0.2 miles
  • Cascine Park - 5 min walk - 0.3 miles
  • Piazza di Santa Maria Novella - 16 min walk - 0.9 miles
  • Basilica of Santa Maria Novella - 19 min walk - 1.0 mile

Getting around

  • Porta al Prato Station - 2 min walk
  • Porta al Prato - Leopolda Tram Stop - 4 min walk
  • Florence Airport, Peretola (FLR) - 19 min drive

Restaurants

  • ‪Haveli - ‬7 min walk
  • ‪Zushi - ‬6 min walk
  • ‪Casa Ciabattini - ‬6 min walk
  • ‪Vino E Ravioli - ‬3 min walk
  • ‪Il Gusto Di Xinge - ‬6 min walk

About this property

AC Hotel Firenze by Marriott

Hotel with a rooftop terrace, near Basilica of Santa Maria Novella
AC Hotel Firenze by Marriott offers a gym, a rooftop terrace, and free WiFi in public areas. Self parking is offered for EUR 18 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include meeting rooms, a conference center, and a business center.
43-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include minibars, free newspapers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a health club.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 18 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Health club
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,025 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per accommodation, per night
  • Dogs and cats only
  • 2 total (66 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 11 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Self parking fee: EUR 18 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 11 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number IT048017A1D8DM3UCE

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

AC Firenze Hotel
AC Firenze Marriott
AC Firenze Marriott Florence
AC Hotel Firenze
AC Hotel Firenze Marriott
Firenze Marriott
Hotel Firenze
Marriott AC Hotel Firenze
Marriott Firenze
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence
Ac Firenze By Marriott
AC Hotel Firenze by Marriott Hotel
AC Hotel Firenze by Marriott Florence
AC Hotel Firenze by Marriott Hotel Florence

Frequently asked questions

Are free cancellation options available at AC Hotel Firenze by Marriott?

AC Hotel Firenze by Marriott offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at AC Hotel Firenze by Marriott?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at AC Hotel Firenze by Marriott on Jan 4, 2026 start from $153.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around AC Hotel Firenze by Marriott?

This hotel is situated in Santa Maria Novella, just steps from The New Florence Opera House, and within a 10-minute walk of Arno River and Cascine Park. You'll also find Piazza di Santa Maria Novella and Piazza della Signoria within a short drive.

Will I be able to park at AC Hotel Firenze by Marriott?

Yes, parking is offered for EUR 18 per night. Accessible parking and electric car charging are also available for guests.

Does AC Hotel Firenze by Marriott have a casino at the property?

No, AC Hotel Firenze by Marriott doesn't have a casino.

Will I find an indoor pool at AC Hotel Firenze by Marriott?

No, there is no indoor pool at this hotel.

Is AC Hotel Firenze by Marriott a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at AC Hotel Firenze by Marriott?

No, there isn't a spa tub at this hotel.

Does AC Hotel Firenze by Marriott have a restaurant that serves breakfast?

Yes, AC Hotel Firenze by Marriott serves buffet breakfast each morning for a surcharge from its restaurant.

Will AC Hotel Firenze by Marriott allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at AC Hotel Firenze by Marriott for a fee of EUR 15 per accommodation, per night.

Are there connecting rooms at AC Hotel Firenze by Marriott?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to AC Hotel Firenze by Marriott?

The closest major airport to AC Hotel Firenze by Marriott is Florence Airport, Peretola (FLR), which is 3.7 mi away (19 minutes by car).

Are there rooms with balconies at AC Hotel Firenze by Marriott?

No, at AC Hotel Firenze by Marriott, there aren't any guestrooms that list a balcony.

Does AC Hotel Firenze by Marriott have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at AC Hotel Firenze by Marriott.

AC Hotel Firenze by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 782 reviews
Rating 8 - Good. 294 out of 782 reviews
Rating 6 - Okay. 70 out of 782 reviews
Rating 4 - Poor. 20 out of 782 reviews
Rating 2 - Terrible. 15 out of 782 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mohan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Hotel is nice, amenities are reasonable. Not the best location but reasonable for a transit hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Ludwik

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at your hotel and wanted to share some observations and suggestions that could improve the overall guest experience. Safety Around the Building: I noticed some individuals loitering near the building entrance, which felt a bit uncomfortable. There were security staff inside, but it might be more effective to have them patrol outside periodically, especially near entrances and exits. Parkade Conditions: While I understand the parking facility may not be directly owned by the hotel, many guests use it. The lighting is quite dim, and the elevators were not working during my stay. It would go a long way in making guests feel more valued and safe if hotel security could occasionally patrol the area or if the hotel could collaborate with the parkade operator to improve conditions. Executive Lounge Experience: The executive lounge was underwhelming. It felt more like a cafeteria with limited food and beverage options and basic seating. A more premium experience in line with the "executive" label would be appreciated—perhaps better seating, a more refined layout, and an expanded selection. I hope you’ll consider these suggestions as opportunities to enhance guest comfort and satisfaction.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Stayed 3 nights in Jun 2025

10/10 Excellent

Rebekah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was not too bad. Close proximity to everything with transportation but a distance with walking.
Stayed 3 nights in May 2025

10/10 Excellent

Paulo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

FRANCIS

Liked: Cleanliness, staff & service, property conditions & facilities
AC was decent. Breakfast was ok. Ubers and taxis kill
Stayed 6 nights in Mar 2025

10/10 Excellent

Steven

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Vaibhav

Stayed 1 night in Dec 2024

10/10 Excellent

Araum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, new, great staff, decor, and all.

Overall, it was a great stay. The lobby was modern, spacious and nicely designed. The staff spoke English well. They were very polite and professional. The bed was stiff and comfortable. The room had very nice lighting. The location of the hotel is a bit out of the way, not a desirable view outside, but wonderful on the inside. However, there is a laundromat just a few minutes walk away. Bring a credit card and your own detergent. There was one brief adverse event I witnessed in the lobby with some guests who refused to pay their bill and ran out on the staff. But I would think that’s the kind of thing that wouldn’t happen very often. I checked in very late, yet their guest representative was able to let and check us in quite quickly. Overall, if you’re looking for a new, clean, brand hotel with plenty of hot water and space, you’ll like it. It’s a Marriott.
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 4 nights in Sep 2024

6/10 Okay

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is out of the core which made it quiet, and we felt safe walking around. But taxis added to the overall cost of our stay - anywhere from €15 to €20 each way. Front desk staff were SO AWESOME! Upon arrival, Andrea took time to recommend wonderful places in town to visit, and another fella (we didn’t get his name) always greeted us warmly saying our room number. Our room attendant was super friendly and accommodating with extra towels, etc. Room was really clean and comfortable. Air conditioning was great! Shampoo was awful - like stinky baby shampoo.
Stayed 3 nights in Aug 2024

8/10 Good

Nse-Obung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice but walls are so thin I
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks almost new. Staff is excellent!!
Stayed 1 night in Aug 2024

8/10 Good

Mufaddal, Colombo

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was very smooth and ample parking in the basement
Stayed 2 nights in Jul 2024

8/10 Good

Frescia Margot

Stayed 2 nights in Jun 2024

10/10 Excellent

Laura Elena

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Maidely

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is beautiful and clean. Very modern. The staff in the lobby was very nice to us. But there was once employee who was significantly rude to us. It was 9 pm and I was getting ready to leave for dinner and somebody complained about me walking in heels inside the room. When the employee came to the room about the complaint he was extremely rude.
Stayed 2 nights in May 2024

6/10 Okay

Sivakumar

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Dennis Kostakoglu, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Kim, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is awesome as a place to stay near the airport for an early morning flight. Which is what we did. It was perfecto!!!
Stayed 1 night in Oct 2023

6/10 Okay

mark

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It seems that ever since Marriott bought Sheraton that the maintenance of the properties has declined. The bed sheets had holes in them as did the bath towels. There was no Kleenex dispenser, only a tiny packet. The hair conditioner in the shower was empty for three days. On the other hand the desk staff and restaurant and bar staffs were very nice and breakfast was great. Location wise, it's quite a ways from where you want to be in Venice if you are there for leisure.
Stayed 3 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service with great food and a beautiful bar! Very convenient as only a short walk from the centre of Florence!
Stayed 3 nights in Aug 2023

10/10 Excellent

Latarcsha

Liked: Property conditions & facilities
The property was clean, and very comfortable . There are great variety of food options and the food is delicious.
Stayed 2 nights in Sep 2023