Hotel Indigo Alishan by IHG

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Photo gallery for Hotel Indigo Alishan by IHG

View from room
Premium Room, 1 King Bed with Sofa bed | View from room
Exterior
Exterior
Down comforters, free minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar

Explore the area

View in a map
No. 20, Longtou, Alishan, Fanlu, Chiayi County, 621
  • Place, Longtouping
    ‪12 min walk‬
  • Place, Xiding Eryanping Trail Cloud Viewing Platform
    ‪12 min drive‬
  • Place, Xi Dong Alishan National Scenic Area
    ‪16 min drive‬

Room options

Suite, 2 Double Beds

  • Hill view
  • 534 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • Hill view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Double Beds, Accessible

  • Hill view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Suite, 1 King Bed

  • Hill view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Hill view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed (Separate Bath Walk in Shower)

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds (Separate Bath Walk in Shower)

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Fanlu

Located within a leisurely stroll of Longtouping, Hotel Indigo Alishan by IHG is within a few miles (5 km) of Xiding Eryanping Trail Cloud Viewing Platform. This 84-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Longtouping - 12 min walk - 0.7 miles
  • Xiding Eryanping Trail Cloud Viewing Platform - 12 min drive - 3.0 miles
  • Eryanping Trail - 15 min drive - 3.6 miles
  • Xi Dong Alishan National Scenic Area - 16 min drive - 3.8 miles
  • Fenqihu Old Street - 21 min drive - 7.1 miles

Getting around

  • Chiayi Beimen Station - 49 min drive
  • Chiayi (CYI) - 67 min drive

Restaurants

  • ‪大姑媽咖啡 - ‬18 min drive
  • ‪馥仙製茶廠 - ‬10 min drive
  • ‪街仔尾阿嬤的草仔粿 - ‬19 min drive
  • ‪雅湖鐵路便當 - ‬19 min drive
  • ‪百年檜木甜甜圈 - ‬19 min drive

About this property

Hotel Indigo Alishan by IHG

Guests staying at Hotel Indigo Alishan by IHG enjoy a 24-hour gym, free WiFi in public areas, and a garden. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a reception hall, a porter/bellhop, and an ATM.
Guests can expect free WiFi and flat-screen TVs. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free minibar items, furnished balconies, and espresso makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2023
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for TWD 2310.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: TWD 2310.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay and Samsung Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Indigo Alishan By Ihg Fanlu
Hotel Indigo Alishan by IHG Hotel
Hotel Indigo Alishan by IHG Fanlu
Hotel Indigo Alishan an IHG Hotel
Hotel Indigo Alishan by IHG Hotel Fanlu

Frequently asked questions

Is free cancellation available at Hotel Indigo Alishan by IHG?

Hotel Indigo Alishan by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Indigo Alishan by IHG?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Alishan by IHG on Jun 11, 2026 start from $430, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Indigo Alishan by IHG?

This hotel is located in Fanlu within a short 14-minute walk of Longtouping. You'll also find Xiding Eryanping Trail Cloud Viewing Platform and Eryanping Trail within a short drive.

Is there parking available at Hotel Indigo Alishan by IHG?

Yes, secured self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Are there luxury amenities available at Hotel Indigo Alishan by IHG?

Yes, some luxury features of this hotel include a restaurant, a porter/bellhop, and a bar/lounge.

Does Hotel Indigo Alishan by IHG have a casino?

No, Hotel Indigo Alishan by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Alishan by IHG?

No, there is no indoor pool at this hotel.

Is Hotel Indigo Alishan by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include a free stocked minibar, a down comforter, and a rainfall showerhead.

Does Hotel Indigo Alishan by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Indigo Alishan by IHG feature a restaurant that includes a breakfast menu?

No, Hotel Indigo Alishan by IHG doesn't have a restaurant that serves breakfast.

Will Hotel Indigo Alishan by IHG allow pets to stay for free?

No, pets aren't allowed at Hotel Indigo Alishan by IHG though service animals are welcome.

Does Hotel Indigo Alishan by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel Indigo Alishan by IHG?

The closest major airport to Hotel Indigo Alishan by IHG is Chiayi (CYI), which is 28.6 mi away (67 minutes by car).

Are there rooms with balconies at Hotel Indigo Alishan by IHG?

Yes, every guestroom at Hotel Indigo Alishan by IHG comes with a furnished balcony and some offer mountain views.

Hotel Indigo Alishan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 69 out of 101 reviews
Rating 8 - Good. 21 out of 101 reviews
Rating 6 - Okay. 11 out of 101 reviews
Rating 4 - Poor. 0 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Friendly staffs provided excellent services.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service
the service is excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rosing

Liked: Cleanliness, staff & service, amenities
We like this hotel very new with good service
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff makes this property amazing - that are quick to respond to any questions or issues. Stayed on the 7th floor, great for views.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yu Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for everything. You must come and visit firefly on April.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property near Alishan NP. Very friendly and helpful staff. Rooms are great and so is the breakfast. Would recommend staying here. All staff speaks English which isn't common in this area.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and it has the best viewing deck for the famous Alishan sunrise. The food is good and the staffs are great. Don’t miss the heated pool up on the roof, the view is breathtaking.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Bronson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accommodation option at Alishan

Friendly customer service and hotel Manager. Good resting area in Alishan. Rooftop is good for sunrise and sunset view.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service! Great choice of tableware- Luzerne 😍
Stayed 3 nights in May 2025
Verified

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet is super expensive
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Feefoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean property. Friendly staffs. Mid way to Alishan. Bus stop right outside the hotel. Luxury stay at Alishan area.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Athan

Liked: Cleanliness, staff & service, property conditions & facilities
The service and view was very amazing. These are the most enjoyable things for us. Even though the way to get there is not really convenient from the airport, after my girlfriend and I experienced staying in the hotel, we will still consider the hotel which is still our first choice to stay. Since we did not go to Alishan national forest this time, we are deciding to go back with the same staying place. Everything is prefect to us. We hope they can keep it like that since we want to enjoy
Stayed 1 night in May 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The service was over the top amazing! The hotel is beautiful and has everything you need. My only suggestion to the hotel is to please offer more choices for food. You have to spend almost $300 (Canadian) for dinner for two as there is no a la carte menu, it’s a set price and you choose your main, and have a buffet sides - or you can eat up at the rooftop bar, but it’s so limited. Why not have a proper menu you can order whatever you want. Many people on the shuttle were also commenting on this and if you read the reviews, people were eating at the 7-11 as there aren’t many choices around there. Other than that, excellent five stars to this hotel and I highly recommend for a lovely stay with interesting programs like tea leaf rolling and a nature hike, yoga and more!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

chia-an

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most comfortable hotel we stay. Very clean, spacious and unique design. Bed is on the firmer side, water pressure is good for both rain and hand held styl shower. It’s got Nesspreso coffee machine, oolong tea, soft drink and beer no extra charge. Staff Autumn is very friendly and help us with luggages and show us around like a family. Breakfast buffet and diner main course meal with buffet are phenomenal. Love the infinite pool on the roof top where we watch stars and sun rise. We took bus from Chiayi train station and bus stop is right in front of the hotel. Definitely will come back again when we visit Alishan.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outside view from my room not very nice cause we can see the metal rooftop and doesn't private for clients if we open all the curtain. need to add more facilities, like Spa, Yuka... for food, need to be diversification...
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top service for viewing the sun up was the best if you are lucky the sky is clear. The room is very nice and new but space usage is not smart. The bath room is huge but no tub. And the bath room barrier with living space is see through so not so much privacy.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

CHUAN YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
停車方便且停車格算滿大的很好停!飯店設施也都很新維護的很好!飯店也有提供非常多的免費活動供住客參與非常棒!早晚餐也都非常有水準好吃!員工服務非常棒~又細心又貼心~都會主動關心住客~情緒價值也給得很高~
頂樓酒吧調酒非常有水準!!👍
清晨可至頂樓觀看日出,且現場會提供熱可可以及小可頌❤️
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, amenities
非常喜欢
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities
服務親切主動、客房清潔衛生、床墊好睡、環境安寧,早晚餐菜色豐富、並且都提供酒水。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bo Sen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Meng-Che

Liked: Cleanliness, staff & service, amenities
服務態度~
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YI CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再來

雙床浴缸一晚,地下停車場,有充電樁,陽台能直接看到日出(非每間),頂樓酒吧,無邊界泳池,以及熱水池非常推薦,觀星/日出好地方 還有24hr健身房,酒店早晚餐buffet吃的很好,食材很棒,建議訂房時就直接購買很值得,省去在山上找食物 飯店有免費接駁車,載去奮起湖,以及阿里山,飯店有提供接駁時間,省去自己開車疲累,以及找車位時間,也推薦 山上天氣到了下午會不穩定,記得攜帶雨具以備,整體非常滿意,下次有機會會再選擇入住。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Liya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安静,舒适
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
環境清幽,飯店設施新穎。入住當天飯店大門外無服務人員,需要自行進入飯店詢問如何辦理入住手續與停車,與相近價位的飯店相較之下,服務稍嫌不足。浴室地板角落有使用過的衛生紙糰,或許是位在櫃子擋住的視線死角,建議清掃人員多方檢查環境。
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

WAN CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員皆非常專業親切。房間格局舒適,床墊軟硬度非常棒
Stayed 1 night in Feb 2025