See all properties

Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly hotel with a health club and a sauna

Choose dates to view prices

Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Indoor spa tub
Lobby
Interior
Beach

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar

Explore the area

Map
Southernhay East, Exeter, England, EX1 1QF
  • Exeter's Historic Quayside
    ‪1 min walk‬
  • Exeter Cathedral
    ‪5 min walk‬
  • University of Exeter
    ‪20 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

Family Room, 1 Double Bed (Classic) | In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed

You may also like

Ad
Interior detail

Exeter Rougemont hotel by Sunday

Exeter
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.0 out of 10, Very Good, 925 reviews
$78 nightly
The price is $94
Jul 27 - Jul 28
Total includes taxes and fees
Exeter Rougemont hotel by Sunday

About the neighborhood

Exeter

Mercure Exeter Southgate Hotel places you next to City Wall and within a 5-minute walk of Exeter's Historic Quayside. This 156-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.1 miles
  • Spacex - 5 min walk - 0.3 miles
  • Exeter Cathedral - 5 min walk - 0.3 miles
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.6 miles
  • University of Exeter - 20 min walk - 1.1 miles

Getting around

  • Exeter Central Station - 10 min walk
  • Birmingham Airport (BHX) - 180 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪Wagamama Exeter Central - ‬6 min walk
  • ‪Tea on the Green - ‬5 min walk
  • ‪Côte Exeter - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

Family-friendly hotel with a health club and a sauna
Guests staying at Mercure Exeter Southgate Hotel enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 16.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and laptop-compatible safes are also available. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the swimming pool.

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

Similar properties

Standard Room, 1 King Bed, Balcony, City View | City view

Hotel Indigo Exeter by IHG

  • Hot Tub
  • Spa
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 637 reviews
$85 nightly
The price is $103
Aug 3 - Aug 4
Total includes taxes and fees
Hotel Indigo Exeter by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Is a free cancellation option available at Mercure Exeter Southgate Hotel?

Mercure Exeter Southgate Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Exeter Southgate Hotel?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on Jul 25, 2025 start from $104.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mercure Exeter Southgate Hotel?

This hotel is located in Exeter, just steps from Exeter's Historic Quayside and City Wall, and within a short walk of Exeter Cathedral. You'll also find Spacex and Barnfield Theatre less than a mile away.

Is parking available on site at Mercure Exeter Southgate Hotel?

Yes, parking is offered for GBP 16.00 per night.

Does Mercure Exeter Southgate Hotel feature a casino at the property?

No, Mercure Exeter Southgate Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Exeter Southgate Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Mercure Exeter Southgate Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Does Mercure Exeter Southgate Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Mercure Exeter Southgate Hotel have a restaurant with a breakfast menu?

Yes, Mercure Exeter Southgate Hotel serves an English breakfast for a surcharge each morning at Gate House Restaurant.

Does Mercure Exeter Southgate Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Mercure Exeter Southgate Hotel for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Exeter Southgate Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Exeter Southgate Hotel?

The closest major airport to Mercure Exeter Southgate Hotel is Exeter (EXT-Exeter Intl.), which is 5.6 mi away (17 minutes by car).

Can I book a room with a balcony at Mercure Exeter Southgate Hotel?

No, you won't find guestrooms with balconies at Mercure Exeter Southgate Hotel.

Does Mercure Exeter Southgate Hotel offer wedding services?

Take advantage of the wedding venue at Mercure Exeter Southgate Hotel if you plan to say "I do" during your trip.

Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1004 reviews
Rating 8 - Good. 299 out of 1004 reviews
Rating 6 - Okay. 177 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Brian

Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, room comfort
Friendly staff and lovely breakfast with lots of choice. Wanted to use the pool and jacuzzi and was disappointed to hear there was a £10 charge per person. This seems wrong when he you are staying overnight as a hotel guest. Hotel in great position for shopping, cathedral and the quay.
Stayed 1 night in Apr 2025

10/10 Excellent

Viki

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean and comfy
Stayed 1 night in Apr 2025

8/10 Good

Abi

Stayed 1 night in Mar 2025

8/10 Good

Peter

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Ronayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little break

Love the location . Hotel lovely bed comfortable, great bar. Would be nice to have a free swim with the booking, and less of a car park fee…
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location and good staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Stayed 3 nights in Mar 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little bit wary having seen some recent not so good reviews, but everything was excellent from the front desk team to the room and breakfast. Great hotel, great location, parking a real bonus on a very busy weekend in Exeter..
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Traveled with partner
It is a very comfortable hotel, our room was very clean but could have done with more coffee, sugar ect
Stayed 1 night in Mar 2025

6/10 Okay

Nichola

Traveled with partner
Liked: Cleanliness, staff & service
We’ve stayed here a few times and the location is great. The rooms are nice but we’ve always picked this hotel over others with better rooms due the pool and spa. I was really disappointed to learn guests now have to pay an additional £10 per person to use the facilities once at the hotel. Along with the pool fee and the £15 parking fee, plus breakfast charges it works out quite expensive and you could get a more luxurious room elsewhere. It’s a shame as we have enjoyed our stays at the Mercure but when you get less for more money it’s time to shop around.
Stayed 1 night in Mar 2025

8/10 Good

Finlay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Exeter city hotel

Well situated hotel which I’ve stayed in before. Room was ok but the pillows really lumpy and uncomfortable and bed sheets bobbly feel. Very noisy as above entrance and staff lon break or guests smoking outside talking. Disappointing now costs £15 to park and also have to pay for pool use as this was included last stay. Not sure if I’d stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Conrad

Stayed 1 night in Mar 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bed were comfortable. Excellent shower. We enjoyed our stay.
Stayed 1 night in Mar 2025

8/10 Good

Siobhain

Stayed 1 night in Mar 2025

10/10 Excellent

Christine howard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Stayed 1 night in Mar 2025

6/10 Okay

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
was not happy that the swimming pool was an extra charge which was not made clear on booking. Breakfast was expensive for what was on offer, kept having to ask for them to replenish items and also plates for hot food were cold.
Stayed 3 nights in Mar 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately the breakfast was very disappointing. It would be so much better if tea/coffee and toast could be brought to the table as quality from machine is poor and toaster is rubbish! The choice of food was limited and cooked food was dried up.
Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lin

Stayed 1 night in Mar 2025