Bürgenstock Hotel & Alpine Spa

5.0 star property
Luxury hotel with 12 restaurants and 2 indoor pools

Choose dates to view prices

Photo gallery for Bürgenstock Hotel & Alpine Spa

2 indoor pools, outdoor pool, sun loungers
Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer
Restaurant
Contemporary Lake view Bay Suite with Spa Access | View from room
Outdoor dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly

Explore the area

View in a map
Bürgenstock, Ennetbuergen, 6363
  • Place, Burgenstock
    ‪5 min drive‬
  • Place, Hammetschwand Lift
    ‪5 min drive‬
  • Place, Swiss Transportation Museum
    ‪21 min drive‬

Room options

Contemporary Deluxe room with Spa Access

10.0 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Bay Suite with Spa Access

10.0 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Premium Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Panorama Suite with Spa Access

  • 958 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Spa Suite with Spa Access

  • 958 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Family Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 958 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

Contemporary Lake View Spa Suite

  • Sleeps 3

Contemporary Lake View Panoramic Suite

  • Sleeps 3

Contemporary Family Suite

  • Sleeps 4

Contemporary Deluxe Room

  • Sleeps 2

Contemporary Lake View Bay Suite

  • Sleeps 2

Contemporary Lake View Premium Suite

  • Sleeps 3

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

7.2 out of 10
Good
(5 reviews)
  • 356 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

  • 409 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, Lake View (Heritage, 56 sqm | 603 sqf)

  • 603 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Heritage Lake view Cottage with Spa Access

  • 1291 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

9.0 out of 10
Wonderful
(8 reviews)
  • 355 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

  • 861 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Heritage Alpine View Deluxe Room

  • Sleeps 2

Heritage Lake View Deluxe Room

  • Sleeps 3

Lake View Heritage Suite

  • Sleeps 3

Heritage Lake View Prestige Suite

  • Sleeps 3

Heritage Lake View Cottage

  • Sleeps 3

Heritage Lake View Prestige Room With Terrace

  • Sleeps 3

About the neighborhood

Ennetbuergen

Bürgenstock Hotel & Alpine Spa is located within a mile (2 km) of Burgenstock and Hammetschwand Lift. This 211-room, 5-star hotel welcomes business and leisure travelers with 2 indoor pools, ski-in/ski-out access, and a golf course.

What's nearby

  • Burgenstock - 5 min drive - 1.3 miles
  • Hammetschwand Lift - 5 min drive - 1.3 miles
  • Chapel Bridge - 18 min drive - 10.9 miles
  • KKL Lucerne - 18 min drive - 11.1 miles
  • Swiss Transportation Museum - 21 min drive - 12.4 miles

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive
  • Zurich Airport (ZRH) - 75 min drive

Restaurants

  • ‪Nidair Restaurant Flugfeld - ‬10 min drive
  • ‪Lakeview Bar & Lounge - ‬1 min walk
  • ‪Spices - ‬2 min walk
  • ‪Verbena - ‬7 min walk
  • ‪Burger King - ‬11 min drive

About this property

Bürgenstock Hotel & Alpine Spa

Luxury hotel with 12 restaurants and 2 indoor pools
Bürgenstock Hotel & Alpine Spa features ski-in/ski-out access, a golf course, and a full-service spa. Parking is CHF 40 per night (CHF 40 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for CHF 950 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include 2 indoor pools, an outdoor pool, and a children's pool.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Beds sport Frette Italian sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free minibar items, espresso makers, and free weekday newspapers are also standard.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 indoor tennis courts, an outdoor tennis court, and a 24-hour health club. 2 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 2 indoor tennis courts
  • 24-hour health club
  • 9-hole golf course
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Ice skating
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (107,640 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 60 per pet, per night, plus a deposit of CHF 60 per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 225.0 per night
  • Cribs/infant beds are available for CHF 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

Are free cancellation options available at Bürgenstock Hotel & Alpine Spa?

Bürgenstock Hotel & Alpine Spa offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Bürgenstock Hotel & Alpine Spa?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Bürgenstock Hotel & Alpine Spa on Dec 3, 2025 start from $1,195.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Bürgenstock Hotel & Alpine Spa?

This hotel is located in Ennetbuergen, close to Burgenstock, Swiss Transportation Museum, and Chapel Bridge. Hammetschwand Lift is also within a driving distance of 1.1 mi.

Is parking available on site at Bürgenstock Hotel & Alpine Spa?

Yes, valet parking is offered for CHF 40 per night.

Is a spa located at Bürgenstock Hotel & Alpine Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, body wraps, and hot springs.

Does Bürgenstock Hotel & Alpine Spa have a casino at the property?

No, Bürgenstock Hotel & Alpine Spa doesn't have a casino.

Will I find an indoor pool at Bürgenstock Hotel & Alpine Spa?

Yes, this hotel has 2 indoor pools as well as an outdoor pool and 2 hot tubs.

Is Bürgenstock Hotel & Alpine Spa good for couples?

This lakeside hotel offers many amenities for couples such as an outdoor pool and a poolside bar with some guestrooms featuring fireplaces.

Does Bürgenstock Hotel & Alpine Spa have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Bürgenstock Hotel & Alpine Spa have a restaurant with a breakfast menu?

Yes, Bürgenstock Hotel & Alpine Spa has 12 restaurants, and serves free buffet breakfast.

Will Bürgenstock Hotel & Alpine Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Bürgenstock Hotel & Alpine Spa for a fee of CHF 60 per pet, per night. The property also provides food and water bowls. A deposit of CHF 60 per night is collected.

Are there connecting rooms at Bürgenstock Hotel & Alpine Spa?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Bürgenstock Hotel & Alpine Spa?

No, at Bürgenstock Hotel & Alpine Spa, there aren't any guestrooms that list a balcony.

Does Bürgenstock Hotel & Alpine Spa have a wedding venue on site?

There are wedding services available at Bürgenstock Hotel & Alpine Spa if that's in your vacation plans.

Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 240 out of 291 reviews
Rating 8 - Good. 28 out of 291 reviews
Rating 6 - Okay. 12 out of 291 reviews
Rating 4 - Poor. 5 out of 291 reviews
Rating 2 - Terrible. 6 out of 291 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa. Wonderful food - many cuisine options and all are good. Very customizable experience. Extremely friendly and helpful staff.
Parisa restaurant is a must. Reserve in advance.
Welcome drinks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jul 2025

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort loved it
Stayed 1 night in Jul 2025

2/10 Terrible

Mohit

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Would avoid. Too bureaucratic and unfriendly staff

- high end hotel but felt quite unfriendly - 2-3 occasions, it was like they didn’t want to help or were plain rude
Stayed 2 nights in Jul 2025

6/10 Okay

Ravi

Liked: Property conditions & facilities
Disliked: Staff & service
Ok- ok… the rooms were small, no upgrade
Stayed 1 night in Jul 2025

8/10 Good

ellena

Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas, Orlando

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth the visit. The spa was amazing and the rooms were wonderful with great views
Stayed 2 nights in Jul 2025

10/10 Excellent

Piyush

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally beautiful property and excellent service.
Stayed 1 night in Jun 2025

10/10 Excellent

Arnav

Stayed 1 night in Jun 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Anuj

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Wonderful staff :)
Stayed 2 nights in May 2025

10/10 Excellent

Samit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 5 star hotel ever

World class. In its own class as a 5 star hotel. Nothing better period.
Stayed 2 nights in May 2025

10/10 Excellent

Emad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, no negative issue at all.
Stayed 1 night in May 2025

6/10 Okay

MORGAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most restaurants were closed, poor quality food. Small rooms
Stayed 3 nights in May 2025

8/10 Good

Subhadra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2025

8/10 Good

Georgy, Monaco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. One problem: the food is below average
Stayed 3 nights in Feb 2025

10/10 Excellent

Rory

Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, Scottsdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World Class!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lucy, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bürgenstock Hotel & Alpine Spa exceeded expectations. Gorgeous and modern design with amazing amenities. Had beautiful views of the Lucerne Lake, which never disappointed at sunset or sunrise. The staff were extremely welcoming and attentive. I’ve stayed at several 5 star hotels around the world including Four Seasons, Belmond — and this place is truly special!

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Nov 2024