Waldhotel by Bürgenstock Lake Lucerne

5.0 star property
Lakefront hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Waldhotel by Bürgenstock Lake Lucerne

Couples treatment rooms, sauna, steam room, body treatments
Creator video
Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments
Alpine Deluxe Room with Terrace | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Bürgenstock 30, Ennetbuergen, NW, 6363
  • Place, Hammetschwand Lift
    ‪4 min drive‬
  • Place, Chapel Bridge
    ‪17 min drive‬
  • Place, Swiss Transportation Museum
    ‪20 min drive‬

Room options

Alpine Deluxe Room with Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • 430 sq ft
  • 1 bedroom
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Alpine Deluxe Room with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Alpine Suite

  • 861 sq ft
  • 1 bedroom
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Serenity Suite

  • 1560 sq ft
  • 1 bedroom
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Vitality Suite

  • 1625 sq ft
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 4 Large Twin Beds

About the neighborhood

Ennetbuergen

Waldhotel by Bürgenstock Lake Lucerne places you 1 mi (1.7 km) from Hammetschwand Lift. This 137-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Hammetschwand Lift - 4 min drive - 1.3 miles
  • Burgenstock - 4 min drive - 1.3 miles
  • Chapel Bridge - 17 min drive - 10.9 miles
  • KKL Lucerne - 17 min drive - 11.1 miles
  • Swiss Transportation Museum - 20 min drive - 12.4 miles

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive

Restaurants

  • ‪Nidair Restaurant Flugfeld - ‬10 min drive
  • ‪Lakeview Bar & Lounge - ‬2 min walk
  • ‪Spices - ‬2 min walk
  • ‪Verbena - ‬7 min walk
  • ‪Burger King - ‬11 min drive

About this property

Waldhotel by Bürgenstock Lake Lucerne

Lakefront hotel with a full-service spa and a health club
At Waldhotel by Bürgenstock Lake Lucerne, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Parking is CHF 40 per night (CHF 40 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for CHF 425 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, access to locker space, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and indoor tennis courts.
Guests can expect to find free WiFi and Smart TVs. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free minibar items, balconies, and iPod docks are also standard.
2 indoor tennis courts, an outdoor tennis court, and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Waldhotel Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Verbena Restaurant

Things to do

  • 2 indoor tennis courts
  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock
  • Smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 100 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 60 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for CHF 225.0 per night
  • Cribs/infant beds are available for CHF 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle fee: CHF 425 per vehicle (one-way)
  • Airport shuttle fee per child: CHF 425 (one-way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per day
  • Pet fee: CHF 60 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the heated pool.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Bürgenstock Hotels Resort Waldhotel Obbürgen
Bürgenstock Hotels Resort Waldhotel
Bürgenstock Hotels Waldhotel Obbürgen
Bürgenstock Hotels Waldhotel
Bürgenstock Waldhotel
Bürgenstock Hotels Resort Waldhotel Ennetbuergen
Bürgenstock Hotels Waldhotel Ennetbuergen
Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
Ennetbuergen Bürgenstock Hotels & Resort – Waldhotel & Spa Hotel
Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa
Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
Bürgenstock Hotels Resort Waldhotel
Bürgenstock Hotels Resort – Waldhotel Spa
Bürgenstock Hotels Waldhotel
Bürgenstock Waldhotel
Burgenstock Hotels Waldhotel
Waldhotel by Bürgenstock
Bürgenstock Hotels Resort – Waldhotel Spa
Waldhotel by Bürgenstock Lake Lucerne Hotel
Waldhotel by Bürgenstock Lake Lucerne Ennetbuergen
Waldhotel by Bürgenstock Lake Lucerne Hotel Ennetbuergen

Frequently asked questions

Is a free cancellation option available at Waldhotel by Bürgenstock Lake Lucerne?

Waldhotel by Bürgenstock Lake Lucerne offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What can I see within easy reach of Waldhotel by Bürgenstock Lake Lucerne?

This hotel is located in Ennetbuergen, close to Burgenstock, Swiss Transportation Museum, and Chapel Bridge. Hammetschwand Lift is also within a driving distance of 0.8 mi.

Is parking available on site at Waldhotel by Bürgenstock Lake Lucerne?

Yes, valet parking is offered for CHF 40 per night. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Waldhotel by Bürgenstock Lake Lucerne?

Waldhotel Spa is the hotel's spa and services include deep-tissue massages, sports massages, body wraps, and hydrotherapy.

Does Waldhotel by Bürgenstock Lake Lucerne have a casino on the premises?

No, Waldhotel by Bürgenstock Lake Lucerne doesn't have a casino.

Is there an indoor pool at Waldhotel by Bürgenstock Lake Lucerne?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

Is Waldhotel by Bürgenstock Lake Lucerne good for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Waldhotel by Bürgenstock Lake Lucerne?

No, but this hotel does have a steam room.

Does Waldhotel by Bürgenstock Lake Lucerne have a restaurant with a breakfast menu?

Yes, Waldhotel by Bürgenstock Lake Lucerne serves a full breakfast for a surcharge each morning at Verbena Restaurant.

Does Waldhotel by Bürgenstock Lake Lucerne allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Waldhotel by Bürgenstock Lake Lucerne for a fee of CHF 60 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Waldhotel by Bürgenstock Lake Lucerne?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Waldhotel by Bürgenstock Lake Lucerne?

Yes, every guestroom at Waldhotel by Bürgenstock Lake Lucerne comes with a balcony with some featuring valley or mountain views.

Reviews

Waldhotel by Bürgenstock Lake Lucerne Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 85 reviews
Rating 8 - Good. 9 out of 85 reviews
Rating 6 - Okay. 3 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

Reviews

6/10 Okay

Raif

Stayed 2 nights in Jul 2025

10/10 Excellent

Rohil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury beyond all else.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antoinette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book for the best spa experience

We loved our stay at Burgenstock. 10/10 would visit this property again. If you’re looking for the ultimate spa expedience with views for days, this is for you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Marina

Liked: Cleanliness, property conditions & facilities, room comfort

Majestic stay at Lake Lucern

Iconic resort on a majestic destination overlooking Lake Lucerne. Clean facilities and farm to table offerings in a fantastic restaurant Verbena. Free tram and bistros included with stay. Communication between varied parties at resort could be improved. Just a few examples: main spa access supposed to be included but upon arrival it’s at extra cost. Breakfast is included in reservation but I was told initially it is not. Sia is only open till 7 pm - could be longer. We noticed quite a few travellers complaining about similar issues. If training and communication issues resolved it would be a 5 star hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

victor

Stayed 2 nights in Jul 2024

10/10 Excellent

Alina

Stayed 3 nights in Jun 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
I always like to stay at nice hotels, but this is by far the most luxurious experience I have had. Every member of the hotel staff is beyond kind & accommodating, the food is outstanding, and the views around the property are amazing. I highly recommend this if your looking for a luxe experience.
Stayed 3 nights in Jun 2024

2/10 Terrible

Elnora

Stayed 4 nights in Jun 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of best hotel in Switzerland mountains with amazing SPA and views on mountain!!!!! Highly recommended for everyone !!! My dream some day back to this lovely hotel !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astonishing hotel. Felt like I was in a dream.
Stayed 1 night in Feb 2024

10/10 Excellent

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

leon, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning relaxing setting. Quiet and clean. Nice service and the whole resort is beautiful. Only thing you should realize which I didn’t when booking through Expedia is it one large resort with 5 hotels. You cannot use all the facilities of each resort depending on the hotel you book. If you want the famous spa you need to book the hotel for that one or like me who stayed at the Waldhotel you need to pay around 350$ per day to access. The waldhotel has a great smaller spa though that I preferred as mainly quieter. The only on pick I have is they let toddlers in the spa area which isn’t relaxing when they start screaming and I witness a toddler peeing in the spa pool!!?!!? They need to fix that. Lovely place and waking up to an alpine setting and sound of cow bells in the morning.
Stayed 3 nights in Jul 2023

10/10 Excellent

Anike

Stayed 1 night in Jul 2023

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Farshid

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Switzerland. We enjoyed the cleanliness and the politeness. We will come back soon :)
Stayed 2 nights in Jun 2023

10/10 Excellent

Somayeh Sadat

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 3 nights in Jun 2023

10/10 Excellent

CAN, diamond bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

corey

Stayed 3 nights in Sep 2022

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Decent hotel, but is it worth the money? I guess that's an individual decision, but we thought it was overpriced. Yes, they provide the free use of the boat and funicular, yes the Spa is included, but still overpriced in our opinion. Especially as they require you to pay for parking, and dinner options were also above average in price. Lots of positives, but really nothing that we couldn't find elsewhere for less.
Stayed 3 nights in Aug 2022

10/10 Excellent

sony

Stayed 4 nights in Jul 2022

10/10 Excellent

Marianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021