Bürgenstock Hotel & Alpine Spa

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A rooftop infinity pool with a glass balustrade, a stone wall, and a cityscape view at dusk.
A spa room with a large window overlooking a snowy landscape.
A luxurious room with a large window overlooking a lake and mountains, furnished with patterned cushions and traditional decor.
A modern building with a glass facade overlooking a snowy landscape and a body of water.
A bathroom with a bathtub, a fireplace, and a view of a cityscape at dusk.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Bürgenstock, Ennetbuergen, 6363
  • Place, Burgenstock
    ‪11 min drive‬
  • Place, Hammetschwand Lift
    ‪11 min drive‬
  • Place, Lucerne Town Hall
    ‪28 min drive‬

Room options

Contemporary Deluxe room with Spa Access

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Bay Suite with Spa Access

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Premium Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Panorama Suite with Spa Access

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Spa Suite with Spa Access

  • Lake view
  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

Contemporary Family Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 958 sq ft
  • Sleeps 4
  • 2 King Beds

Contemporary Lake View Spa Suite

  • Sleeps 3
  • 1 King Bed

Contemporary Lake View Panoramic Suite

  • Sleeps 3
  • 1 King Bed

Contemporary Family Suite

  • Sleeps 4
  • 2 King Beds

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

7.4 out of 10
Good
(6 reviews)
  • Mountain view
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

  • Lake view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Lake View (Heritage, 56 sqm | 603 sqf)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Heritage Lake view Cottage with Spa Access

  • Lake view
  • 1291 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

9.2 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

  • Lake view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Ennetbuergen

Bürgenstock Hotel & Alpine Spa places you 1.1 mi (1.8 km) from Burgenstock. This 211-room, 5-star hotel has 2 indoor pools along with a golf course and a full-service spa.

What's nearby

  • Burgenstock - 11 min drive - 1.1 miles
  • Hammetschwand Lift - 11 min drive - 1.1 miles
  • KKL Lucerne - 28 min drive - 13.6 miles
  • Lucerne Town Hall - 28 min drive - 14.3 miles
  • Lion Monument - 29 min drive - 14.1 miles

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive
  • Zurich Airport (ZRH) - 75 min drive

Restaurants

  • ‪Lakeview Bar & Lounge - ‬1 min walk
  • ‪Seerestaurant Schlüssel - ‬10 min drive
  • ‪AIOLA al Porto - ‬10 min drive
  • ‪S‘Buffet - Beck-Away - Bistro - Bar - ‬12 min drive
  • ‪Spices - ‬2 min walk

About this property

Bürgenstock Hotel & Alpine Spa

Bürgenstock Hotel & Alpine Spa features a golf course, a full-service spa, and 2 indoor pools. Parking is CHF 40 per night (CHF 40 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for CHF 950 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a 24-hour gym.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Beds sport Frette Italian sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free minibar items, espresso makers, and free weekday newspapers are also standard.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 indoor tennis courts, an outdoor tennis court, and a 24-hour health club. 2 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 2 indoor tennis courts
  • 24-hour health club
  • 9-hole golf course
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Ice skating
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (107,640 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 60 per pet, per night, plus a deposit of CHF 60 per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 225.0 per night
  • Cribs/infant beds are available for CHF 50.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

Are free cancellation options available at Bürgenstock Hotel & Alpine Spa?

Bürgenstock Hotel & Alpine Spa offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Bürgenstock Hotel & Alpine Spa?

As of Oct 3, 2026, prices found for a 1-night stay for 2 adults at Bürgenstock Hotel & Alpine Spa on Oct 27, 2026 start from $1,171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Bürgenstock Hotel & Alpine Spa?

This hotel is located in Ennetbuergen, close to Chapel Bridge, Hammetschwand Lift, and Burgenstock. You'll also find Stanserhorn Cable Car and Swiss Transportation Museum nearby.

Will I be able to park at Bürgenstock Hotel & Alpine Spa?

Yes, valet parking is offered for CHF 40 per night and self parking is available for CHF 40 per night.

Is a spa located at Bürgenstock Hotel & Alpine Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, body wraps, and hot springs.

Does Bürgenstock Hotel & Alpine Spa have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 12 restaurants, and 2 indoor tennis courts at this hotel.

Does Bürgenstock Hotel & Alpine Spa have a casino at the property?

No, Bürgenstock Hotel & Alpine Spa doesn't have a casino.

Will I find an indoor pool at Bürgenstock Hotel & Alpine Spa?

Yes, this hotel has 2 indoor pools as well as an outdoor pool and 2 hot tubs.

Is Bürgenstock Hotel & Alpine Spa good for couples?

This lakeside hotel offers many amenities for couples such as 12 restaurants and an outdoor pool with some guestrooms featuring a fireplace.

Are there hot tubs at Bürgenstock Hotel & Alpine Spa?

No, but this hotel does have hot/mineral springs.

Does Bürgenstock Hotel & Alpine Spa have a restaurant with a breakfast menu?

Yes, Bürgenstock Hotel & Alpine Spa has 12 restaurants, and serves free buffet breakfast.

Will Bürgenstock Hotel & Alpine Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Bürgenstock Hotel & Alpine Spa for a fee of CHF 60 per pet, per night. The property also provides food and water bowls. A deposit of CHF 60 per night is collected.

Are there connecting rooms at Bürgenstock Hotel & Alpine Spa?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Bürgenstock Hotel & Alpine Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and mountain views.

Does Bürgenstock Hotel & Alpine Spa have a wedding venue on site?

There are wedding services available at Bürgenstock Hotel & Alpine Spa if that's in your vacation plans.

Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 287 out of 344 reviews
Rating 8 - Good. 31 out of 344 reviews
Rating 6 - Okay. 13 out of 344 reviews
Rating 4 - Poor. 5 out of 344 reviews
Rating 2 - Terrible. 8 out of 344 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did a great job for everything
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa wonderful!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best spa in Switzerland, perhpas in Europe. Our front desk agent, Daria, was very courteous and warm and made our stay extra comfortable. All the amenities, food, comfy bed, and blend with nature and hiking options made our stay truly relaxing. Will plan to come back for sure.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice staying and highly recommended
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort loved it
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel with a worldclass spa. View from the room was breathtaking.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing food!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never post. This place is that special. The Spa is one of the best in the world.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible!!!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great amenities.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best resort I’ve experienced in my life ! Just book it!! Hospitality was beautiful and the experience was unique
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally beautiful property and excellent service.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth the visit. The spa was amazing and the rooms were wonderful with great views
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breath taking views. probably the best resort I've ever been too, very clean, friendly staff 10/10 recommended
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing inside and out
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a romantic weekend getaway. One of the best Spas in the country.
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
a unique mountain resort. first class service combined with unique hardware. hard to to top
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUST TRY!

Best resort can view all mountains lake of Lucerne must try also the spa is best
Alphine spa infinity pool must try
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Wonderful staff :)
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful resort hotels in the world! Just spectacular views and incredible facilities and rooms. Excellent staff and management who go out of their way to ensure a great stay.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice but too many tourist visiting the hotel
Stayed 1 night in Aug 2024