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Novotel Düsseldorf City West

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Novotel Düsseldorf City West

Meeting facility
Restaurant
Terrace/patio
Game room
Hypo-allergenic bedding, in-room safe, individually decorated, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pet friendly

Explore the area

Map
Niederkasseler Lohweg 179, Düsseldorf, NW, 40547
  • Messe Düsseldorf
    ‪5 min drive‬
  • Rhine Promenade
    ‪5 min drive‬
  • Merkur Spiel-Arena
    ‪6 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪8 min drive‬

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Room options

View all photos for Standard Twin Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Düsseldorf

Located in Stadtbezirk 4, Novotel Düsseldorf City West is adjacent to Seestern and within a mile (2 km) of Eko Center of Japanese Culture. This 232-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Seestern - 1 min walk - 0.0 miles
  • Messe Düsseldorf - 5 min drive - 2.9 miles
  • Rhine Promenade - 5 min drive - 2.7 miles
  • Konigsallee - 5 min drive - 2.7 miles
  • Merkur Spiel-Arena - 6 min drive - 3.3 miles

Getting around

  • Hubert-Hermes-Straße Düsseldorf Station - 3 min drive
  • Am Seestern U-Bahn - 3 min walk
  • Düsseldorf Intl. Airport (DUS) - 17 min drive

Restaurants

  • ‪Sonnendeck Düsseldorf - ‬16 min walk
  • ‪Beefbusters Düsseldorf - ‬11 min walk
  • ‪Brauhaus Joh. Albrecht - ‬17 min walk
  • ‪Café-del-Sol - ‬16 min walk
  • ‪Thirty Eight - ‬4 min walk

About this property

Novotel Düsseldorf City West

Eco-certified hotel with a full-service spa and a health club
Guests staying at Novotel Düsseldorf City West enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is offered for EUR 24 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include conference space, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Other amenities include coffee makers, hair dryers, and laptop-compatible safes. Change of towels is available on request.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 24 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Self parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Novotel
Düsseldorf Novotel City West
Düsseldorf West
Novotel Düsseldorf City
Novotel Düsseldorf City West
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf West
Novotel Düsseldorf West City
Novotel Düsseldorf City West Hotel Düsseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Hotel Novotel Düsseldorf City West Düsseldorf
Düsseldorf Novotel Düsseldorf City West Hotel
Hotel Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf

Frequently asked questions

Are free cancellation options available at Novotel Düsseldorf City West?

Novotel Düsseldorf City West provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Novotel Düsseldorf City West?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Novotel Düsseldorf City West on May 30, 2025 start from $104.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Novotel Düsseldorf City West?

This hotel is situated in Stadtbezirk 4 within a short 18-minute walk of Rhine and also 16 minutes on foot from Eko Center of Japanese Culture. You'll also find Konigsallee and Rhine Promenade within a short drive.

Is there parking available at Novotel Düsseldorf City West?

Yes, parking is offered for EUR 24 per day with in/out privileges. Accessible parking is also available for guests.

Is there a spa at Novotel Düsseldorf City West?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Novotel Düsseldorf City West feature a casino at the property?

No, Novotel Düsseldorf City West doesn't have a casino.

Is there an indoor pool at Novotel Düsseldorf City West?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Novotel Düsseldorf City West?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Novotel Düsseldorf City West?

No, but guests can enjoy a sauna at this hotel.

Does Novotel Düsseldorf City West have a restaurant with a breakfast menu?

Yes, Novotel Düsseldorf City West serves buffet breakfast each morning for a surcharge from its restaurant.

Does Novotel Düsseldorf City West allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Novotel Düsseldorf City West for a fee of EUR 20 per pet, per night.

Are there connecting rooms at Novotel Düsseldorf City West?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Novotel Düsseldorf City West?

The closest major airport to Novotel Düsseldorf City West is Düsseldorf Intl. Airport (DUS), which is 6.7 mi away (17 minutes by car). Another top airport is Cologne - Bonn Airport (CGN), which is around 29.7 mi away.

Can I book a room with a balcony at Novotel Düsseldorf City West?

No, there aren't any guestrooms with balconies at Novotel Düsseldorf City West.

Novotel Düsseldorf City West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 370 out of 915 reviews
Rating 8 - Good. 411 out of 915 reviews
Rating 6 - Okay. 92 out of 915 reviews
Rating 4 - Poor. 30 out of 915 reviews
Rating 2 - Terrible. 12 out of 915 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is ok
Stayed 1 night in Feb 2025

10/10 Excellent

Marewan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very happy
Stayed 2 nights in Dec 2024

10/10 Excellent

nicola claire

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel friendly staff loved the room was spacious bed was comfortable liked the full length mirror. Down side to the room it had no iron and only one pillow for each person there was also a big stain on the mattress with no topper just a sheet to cover it Down side is places to eat appeared to be limited.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bahar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night so we don’t have much to comment but it is a close distance from the airport and the parking is free on the road.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Noxolo

Liked: Cleanliness, staff & service, property conditions & facilities
We just went to the hotel on our way to the airport for a night. We arrived very late at night and left at 4 am for the airport. If I were to say what I liked and didn't like, I would say I liked that it wasn't too far from the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 4 as our son was taking part in a karting championship about 30 mins away. The hotel was very well situated, easy to get to, pay for parking which was underground and highly secure. The staff were all very helpful and made our stay enjoyable. The evening meals were delicious, altho slightly on the pricey side. We had breakfast early everyday as its served from 6.30am and we needed to be out early and the choice was immense, everything you could ask for, including a wide range of hot and cold food and large selection of juices. Our son has a severe allergy and they made sure he could still eat a whole variety of foods.
Stayed 4 nights in Aug 2024

4/10 Poor

Abdelfattah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Conveniently located near U77 and quiet & clean
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff
Stayed 1 night in Jul 2024

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel was super tidy and modern with very helpful staff, especially the lady on reception. The hotel is a little out from the old town but the tram station is literally 1 min walk away. It’s then only 15 mins on the tram to get into the main area!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lee Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Clean and spacious. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient and very comfortable beds

Walking distance to train station. We took one train ride all the way from Dusseldorf hbf. There's a coffee shop around the corner. Beds are comfortable and can accommodate up to 4 people with sofa bed.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

gary

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Leszek

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness

Thanks

Great service and location pity about the cleaners !
Stayed 2 nights in Jul 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and located in a nice neighborhood
Stayed 1 night in Jun 2024

8/10 Good

Aleksander

Liked: Cleanliness, staff & service
Very good hotel . The breakfast was amazing I do recommend breaking for everyone. Lots of choices. I do stay in hotels often but this one was a good hotel. Five of us had a great time in Düsseldorf . Thank you
Stayed 2 nights in Jun 2024

10/10 Excellent

Cornel, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Nadav

Stayed 4 nights in May 2024

8/10 Good

Nevzat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

DaeHyun

Stayed 1 night in Mar 2024

10/10 Excellent

Lyudmyla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service of this hotel Novotel.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tova, Koror

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the front desk, easy to get to. Alittle outdated but very clean.
Stayed 5 nights in Jan 2024