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The Zuri Dumai

3.5 star property
Hotel in Dumai with airport shuttle service and a fitness center

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Photo gallery for The Zuri Dumai

Poolside bar
Restaurant
Lobby
Junior Suite | 1 bedroom, minibar, in-room safe, desk
Poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Housekeeping
  • Room service
  • Gym

Explore the area

View in a map
Jl. Jend. Sudirman, No. 108, Dumai, Riau, 28813
  • Place, Siak Castle
    ‪5 min walk‬
  • Place, Dumai Port
    ‪17 min walk‬
  • Place, CITIMALL Dumai
    ‪5 min drive‬
  • Airport, Dumai (DUM-Pinang Kampai)
    ‪12 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Dumai

The Zuri Dumai places you within a short walk of Siak Castle and within a mile (2 km) of Dumai Port. This 111-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Siak Castle - 5 min walk - 0.3 miles
  • Dumai Port - 17 min walk - 0.9 miles
  • Taman Bukit Gelanggang - 2 min drive - 1.4 miles
  • CITIMALL Dumai - 5 min drive - 2.1 miles
  • Dumai Port TPI - 5 min drive - 3.5 miles

Getting around

  • Dumai (DUM-Pinang Kampai) - 13 min drive

Restaurants

  • ‪Go! Steak - ‬5 min walk
  • ‪RM. Fitria Sari - ‬5 min walk
  • ‪RM Minang Indah - ‬5 min walk
  • ‪Grand Zuri Hotel - ‬6 min walk
  • ‪Bandrek House 46 - ‬2 min walk

About this property

The Zuri Dumai

Hotel in Dumai with airport shuttle service and a fitness center
At The Zuri Dumai, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, laundry facilities, and a reception hall.
42-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Other amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Restaurant
Superstar Hotel
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
$25 nightly
The price is $28
Nov 17 - Nov 18
Total with taxes and fees
Superstar Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 4:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Makan Place
  • Zuri on Top

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 200000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 7:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

The Zuri Dumai Hotel
The Zuri Dumai Dumai
The Zuri Dumai Hotel Dumai
The Zuri Dumai CHSE Certified

Frequently asked questions

What's there to see close to The Zuri Dumai?

This hotel is located in Dumai within a short 7-minute walk of Siak Castle. You'll also find CITIMALL Dumai and Dumai Port within a short drive.

Will I be able to park at The Zuri Dumai?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does The Zuri Dumai include a casino at the property?

No, The Zuri Dumai doesn't have a casino.

Is there an indoor pool at The Zuri Dumai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 7:00 PM.

What do couples enjoy most about The Zuri Dumai?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does The Zuri Dumai have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Zuri Dumai have a restaurant with a breakfast menu?

No, The Zuri Dumai doesn't have a restaurant that serves breakfast.

Does The Zuri Dumai allow pets to stay free of charge?

No, pets aren't allowed at The Zuri Dumai.

Does The Zuri Dumai have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Zuri Dumai?

The closest major airport to The Zuri Dumai is Dumai (DUM-Pinang Kampai), which is 5.2 mi away (13 minutes by car).

Are there rooms with balconies that I can book at The Zuri Dumai?

No, there aren't any guestrooms with balconies at The Zuri Dumai.

Reviews

The Zuri Dumai Reviews

9.4

Exceptional

9.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

10/10 Excellent

Wipawee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is very nice and helpful. FB team has good service. Breakfast is variety. Room and amenities are good. Hotel driver is also nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Dinoir, Windsor

Stayed 5 nights in Jan 2025

10/10 Excellent

YeeVonne, Melaka Tengah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nony, BALLSTON LAKE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience at The Zuri. Short visit make it home. Thanks for the for excellent and friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

8/10 Good

Stephen James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business trip to Dumai

all good, I arrived late at night, receptionist was friendly and polite. Breakfast was complete, large buffet
Stayed 1 night in Mar 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

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