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The Zuri Dumai

3.5 star property

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Photo gallery for The Zuri Dumai

Poolside bar
Exterior
Superior Twin Room | Minibar, in-room safe, desk, laptop workspace
Breakfast buffet
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Jend. Sudirman, No. 108, Dumai, Riau, 28813
  • Place, Siak Castle
    ‪7 min walk‬
  • Place, Dumai Port
    ‪5 min drive‬
  • Place, Taman Bukit Gelanggang
    ‪5 min drive‬
  • Airport, Dumai (DUM-Pinang Kampai)
    ‪20 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Dumai

The Zuri Dumai places you within a short walk of Siak Castle and within a mile (2 km) of Dumai Port. This 111-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Siak Castle - 7 min walk - 0.4 miles
  • Dumai Port - 5 min drive - 1.2 miles
  • Taman Bukit Gelanggang - 5 min drive - 1.2 miles
  • Dumai Port TPI - 9 min drive - 3.5 miles
  • CITIMALL Dumai - 10 min drive - 2.2 miles

Getting around

  • Dumai (DUM-Pinang Kampai) - 13 min drive

Restaurants

  • ‪RM. Fitria Sari - ‬5 min walk
  • ‪Bandrek House 46 - ‬2 min walk
  • ‪Bakso Lapangan Tembak Senayan Dumai - ‬4 min walk
  • ‪Grand Zuri Hotel - ‬6 min walk
  • ‪Boffet Embun Pagi - ‬6 min walk

About this property

The Zuri Dumai

At The Zuri Dumai, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, laundry facilities, and a ballroom.
42-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Breakfast, lunch and dinner served
Grand Zuri Dumai
Dumai
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.2 out of 10, Very Good, 17 reviews
$27 nightly
The price is $30
Jun 14 - Jun 15
Total with taxes and fees
Grand Zuri Dumai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 4:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Makan Place
  • Zuri on Top

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 200000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 7:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

The Zuri Dumai Hotel
The Zuri Dumai Dumai
The Zuri Dumai Hotel Dumai
The Zuri Dumai CHSE Certified

Frequently asked questions

What's there to see close to The Zuri Dumai?

This hotel is located in Dumai within a short 7-minute walk of Siak Castle. You'll also find CITIMALL Dumai and Dumai Port within a short drive.

How much does it cost to stay at The Zuri Dumai?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at The Zuri Dumai on Jun 14, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Zuri Dumai?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does The Zuri Dumai include a casino at the property?

No, The Zuri Dumai doesn't have a casino.

Is there an indoor pool at The Zuri Dumai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 7:00 PM.

Is The Zuri Dumai a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at The Zuri Dumai?

No, there isn't a spa tub at this hotel.

Does The Zuri Dumai have a restaurant with a breakfast menu?

No, The Zuri Dumai doesn't have a restaurant that serves breakfast.

Does The Zuri Dumai allow pets to stay free of charge?

No, pets aren't allowed at The Zuri Dumai.

Are there connecting rooms at The Zuri Dumai?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Zuri Dumai?

The closest major airport to The Zuri Dumai is Dumai (DUM-Pinang Kampai), which is 5.2 mi away (13 minutes by car).

Can I book a room with a balcony at The Zuri Dumai?

No, there aren't any guestrooms with balconies at The Zuri Dumai.

The Zuri Dumai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience at The Zuri. Short visit make it home. Thanks for the for excellent and friendly staff.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Wipawee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is very nice and helpful. FB team has good service. Breakfast is variety. Room and amenities are good. Hotel driver is also nice.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Stephen James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business trip to Dumai

all good, I arrived late at night, receptionist was friendly and polite. Breakfast was complete, large buffet
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Sara

Disliked: Cleanliness, property conditions & facilities
The room was semi cleaned and the beds were okay. The personnel did not speak English og spoke it very bad so it was difficult to communicate. They tried and used google. Helpful staff. The breakfast buffet was definitely not worth the money.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Dinoir

Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

YeeVonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

James

Stayed 1 night in Jan 2024

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