Grand Zuri Dumai

4.0 star property
Hotel in Dumai with a full-service spa and a health club

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Photo gallery for Grand Zuri Dumai

Breakfast, lunch, dinner served; international cuisine
Property video
Breakfast, lunch, dinner served; international cuisine
Front of property
Junior Double Room | Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Housekeeping
  • Breakfast available
  • Gym

Explore the area

View in a map
Jl Jend. Sudirman no. 88, Dumai, Riau, 28812
  • Place, Dumai Port
    ‪17 min walk‬
  • Place, CITIMALL Dumai
    ‪5 min drive‬
  • Place, Dumai Port TPI
    ‪5 min drive‬
  • Airport, Dumai (DUM-Pinang Kampai)
    ‪12 min drive‬

Room options

Superior Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Double Room

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Double Room

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Dumai

Within a short walk of Siak Castle, Grand Zuri Dumai is within a mile (2 km) of Taman Bukit Gelanggang. This 109-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Dumai Port - 17 min walk - 0.9 miles
  • Taman Bukit Gelanggang - 19 min walk - 1.0 mile
  • CITIMALL Dumai - 5 min drive - 2.1 miles
  • Dumai Port TPI - 5 min drive - 3.5 miles
  • Pertamina Dumai Hospital - 12 min drive - 3.6 miles

Getting around

  • Dumai (DUM-Pinang Kampai) - 15 min drive

Restaurants

  • ‪Go! Steak - ‬6 min walk
  • ‪RM Minang Indah - ‬5 min walk
  • ‪Grand Zuri Hotel - ‬1 min walk
  • ‪Warung Soto BBC Dumai - ‬8 min walk
  • ‪Bandrek House 46 - ‬7 min walk

About this property

Grand Zuri Dumai

Hotel in Dumai with a full-service spa and a health club
At Grand Zuri Dumai, guests enjoy a full-service spa, an outdoor pool, and a gym. There's free parking and a ferry terminal shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Bathrooms offer free toiletries, slippers, bidets, and toothbrushes and toothpaste. Minibars, coffee makers, and free newspapers are also available. Housekeeping is not available.
A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 125,000 for children
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cerenti

Things to do

  • Bicycle tours
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Ceiling hoist
  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 325000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 100000 per accommodation, per stay
  • Cash Breakage deposit: IDR 100000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 125000 for children
  • Rollaway bed fee: IDR 325000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Grand Zuri Dumai
Grand Zuri Dumai Hotel
Grand Zuri Dumai Hotel
Grand Zuri Dumai Dumai
Grand Zuri Dumai Hotel Dumai
Grand Zuri Dumai CHSE Certified

Frequently asked questions

What can I see near Grand Zuri Dumai?

This hotel is located in Dumai within a short 8-minute walk of Siak Castle. You'll also find Dumai Port and CITIMALL Dumai within a short drive.

Will I be able to park at Grand Zuri Dumai?

Yes, self parking is offered for free at the hotel.

Is there a spa at Grand Zuri Dumai?

There is a full-service spa available for guests to enjoy and services include aromatherapy and body treatments.

Does Grand Zuri Dumai have a casino at the property?

No, Grand Zuri Dumai doesn't have a casino.

Is there an indoor pool at Grand Zuri Dumai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Zuri Dumai a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant, and a full-service spa.

Are there hot tubs at Grand Zuri Dumai?

No, but this hotel does have a sauna.

Does Grand Zuri Dumai have a restaurant with a breakfast menu?

Yes, Grand Zuri Dumai serves buffet breakfast for a surcharge each morning at Cerenti.

Does Grand Zuri Dumai allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Zuri Dumai.

Does Grand Zuri Dumai have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Grand Zuri Dumai?

The closest major airport to Grand Zuri Dumai is Dumai (DUM-Pinang Kampai), which is 5.5 mi away (15 minutes by car).

Are there rooms with balconies at Grand Zuri Dumai?

No, there aren't any guestrooms with balconies at Grand Zuri Dumai.