Arcade Hotels in Douglas

"Our stay overall was decent, but there are a few areas that could really be improved. It would be very helpful if guests were informed at check-in when amenities like the pool or hot tub are closed for maintenance, rather than having to find out on their own or ask. We were told the pool was heated to 84 degrees, but that was not our experience—it was extremely cold and difficult to stay in. When we asked, staff later confirmed the heater had actually been off. The pool towels were also quite stained and could definitely use replacing. Additionally, not having any housekeeping for a three-night stay felt a bit lacking. The bar soap provided was unusually small and not very practical for multiple days. On a positive note, the beds were comfortable, and the overall hotel was clean. Breakfast was standard for this type of hotel and met expectations."

"The rooms were out dated, and dirty , we ended up with two double beds when we asked for Queen’s they were the most uncomfortable beds we ever slept on! The bathroom shower was gross , the ground outside of the hotel was disgusting , cigarette butts and beer bottle caps everywhere along with garbage stroud everywhere, the pool was clean and we did enjoy the pool , but that was the only thing we enjoyed! The staff was friendly I will give them credit for that! They really need to renovate the rooms and do some cleaning of the grounds! "

"Kind of challenging for us but a place to stay. Front staff were great."