See all properties

PAMUKKALE KAYA THERMAL SPA HOTEL

VIP Access

Choose dates to view prices

Photo gallery for PAMUKKALE KAYA THERMAL SPA HOTEL

A hotel with a swimming pool, a covered outdoor area, and a landscaped garden.
Room
A modern hotel with a large outdoor swimming pool, a spa area, and a well-maintained lawn.
A spa area with hot springs and a staircase leading to a building.
A multi-level indoor swimming pool with a central water feature, surrounded by lounge chairs and a seating area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
Karahayit Mah., Ataturk Caddesi 20, Denizli, Denizli, 20190
  • Place, Red Travertine of Karahayit
    ‪7 min walk‬
  • Place, Pamukkale-Hierapolis
    ‪12 min walk‬
  • Place, Pamukkale Thermal Pools
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double or Twin Room

A modern hotel room with a wooden bed, white linens, a bedside table, and a large window with blinds.

Superior Double or Twin Room

9.4 out of 10
Exceptional
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace

A modern hotel room with a wooden floor, a bed with white linens, a grey upholstered chair, a wooden coffee table, and a small table with a lamp.

Deluxe Double or Twin Room, 1 Bedroom, Terrace

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

About the neighborhood

Denizli

Located in Pamukkale, PAMUKKALE KAYA THERMAL SPA HOTEL is within a 10-minute stroll of sights such as Red Travertine of Karahayit and Pamukkale-Hierapolis. This 100-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Red Travertine of Karahayit - 7 min walk - 0.4 miles
  • Pamukkale-Hierapolis - 12 min walk - 0.7 miles
  • Hierapolis - 4 min drive - 1.9 miles
  • Pamukkale Travertine Terraces - 7 min drive - 4.7 miles
  • Pamukkale Thermal Pools - 11 min drive - 3.1 miles

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Yörük Evi - ‬1 min walk
  • ‪semaver çay evi - ‬5 min walk
  • ‪Metro Pomegranate Juice - ‬7 min walk
  • ‪Naz Kebap Evi - ‬3 min walk
  • ‪İpek Yolu Uygur Restaurant - ‬5 min walk

About this property

PAMUKKALE KAYA THERMAL SPA HOTEL

PAMUKKALE KAYA THERMAL SPA HOTEL features a full-service spa, an indoor pool, and an outdoor pool. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with access to locker space, securing valuables, and concierge services. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
43-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer slippers. Minibars, electric kettles, and safes are also available. Change of towels is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pamaukkale Kaya Thermal has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Similar properties

A hotel with a swimming pool, outdoor seating, and multiple balconies.
Venus Suite Hotel
Pamukkale
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,001 reviews
$63 nightly
The price is $70
Dec 6 - Dec 7
Total with taxes and fees
Venus Suite Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • 43-inch smart TV with satellite premium channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: EUR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 25423

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Pamukkale Kaya Thermal Spa
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel
PAMUKKALE KAYA THERMAL SPA HOTEL Denizli
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel Denizli

Frequently asked questions

Is a free cancellation option available at PAMUKKALE KAYA THERMAL SPA HOTEL?

PAMUKKALE KAYA THERMAL SPA HOTEL provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at PAMUKKALE KAYA THERMAL SPA HOTEL?

As of Nov 5, 2026, prices found for a 1-night stay for 2 adults at PAMUKKALE KAYA THERMAL SPA HOTEL on Nov 10, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near PAMUKKALE KAYA THERMAL SPA HOTEL?

This hotel is situated in Pamukkale within a 10-minute walk of Red Travertine of Karahayit and Pamukkale-Hierapolis. You'll also find Pamukkale Thermal Pools and Hierapolis within a short drive.

Will I be able to park at PAMUKKALE KAYA THERMAL SPA HOTEL?

Yes, covered self parking is offered for free at the hotel.

Is there a spa available at PAMUKKALE KAYA THERMAL SPA HOTEL?

Pamaukkale Kaya Thermal is the hotel's spa and services include Thai massages, sports massages, body wraps, and reflexology.

Are there luxury amenities available at PAMUKKALE KAYA THERMAL SPA HOTEL?

Yes, guests can indulge in luxuries such as an outdoor pool, a chef service, and 2 restaurants at this hotel.

Does PAMUKKALE KAYA THERMAL SPA HOTEL have a casino?

No, PAMUKKALE KAYA THERMAL SPA HOTEL doesn't have a casino.

Will I find an indoor pool at PAMUKKALE KAYA THERMAL SPA HOTEL?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about PAMUKKALE KAYA THERMAL SPA HOTEL?

There are many amenities for couples at this hotel, including a chef service and champagne service as well as 2 restaurants.

Does PAMUKKALE KAYA THERMAL SPA HOTEL have a hot tub?

No, but guests can enjoy hot/mineral springs at this hotel.

Does PAMUKKALE KAYA THERMAL SPA HOTEL have a restaurant that serves breakfast?

Yes, PAMUKKALE KAYA THERMAL SPA HOTEL has 2 restaurants, and serves free buffet breakfast each morning.

Will PAMUKKALE KAYA THERMAL SPA HOTEL allow pets to stay for free?

No, pets aren't allowed at PAMUKKALE KAYA THERMAL SPA HOTEL.

Does PAMUKKALE KAYA THERMAL SPA HOTEL have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at PAMUKKALE KAYA THERMAL SPA HOTEL?

Yes, some guestrooms at PAMUKKALE KAYA THERMAL SPA HOTEL offer a balcony.

Does PAMUKKALE KAYA THERMAL SPA HOTEL have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at PAMUKKALE KAYA THERMAL SPA HOTEL.

PAMUKKALE KAYA THERMAL SPA HOTEL Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 125 reviews
Rating 8 - Good. 30 out of 125 reviews
Rating 6 - Okay. 11 out of 125 reviews
Rating 4 - Poor. 4 out of 125 reviews
Rating 2 - Terrible. 6 out of 125 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful thermal spring. The food was OK, but a bit bland and not very inspired.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner buffet
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the manager Turguy welcomed us and made just out trip would be outstanding. The food served at this hotel is excellent and represents a healthy mediterranean diet. there are many wonderful huge pool. it is a great place to relax
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased we stayed here. Rooms were lovely, spacious and clean. Great amenities with a lovely large outside pool. Greeted by General Manager on arrival and given complimentary drinks. Short walk to town, ideal location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We were with kids and also elderly and they all loved it. Amazing rooms and staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is over 5 stars, highly recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great, new facility, clean rooms and hotel, friendly personnel. Thanks.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel where you will have top rooms, fantastic pools and excellent options for massages and other treatments.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
This property is focussed on bus tour groups who come in in the afternoon and leave the next morning. We booked the room outside of the bus tour to visit the.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with clean rooms and facilities. Breakfast and dinner were ok but could be better. Couldn’t use hot tub on the terrace unit since water was not hot enough. Same goes for the shower which is strange for a thermal hotel. Otherwise everything else was good and I will visit again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very hot,A/C control out of function,Balcony door couldn't be locked from inside,shower head port wasn't stable(kept spinning around),toilet seat not stable(kept moving about).Lastly House keeping turned up at 08.15 and opened our room door with out even knocking on the door,then left with out a even a sorry.Other than this, food was lovely, rooms are specious and beds are comfy,hot water and towells are fine.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Thermal and spa facilities not to our expectstion
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first day there were no visible staff despite a cafe door being open, we brought our own coffee etc down to the pool and when we went inside the hotel to adk for ice we were told we couldn't bring our own drinks poolside. We pointed out that no one had even come outside. After that the attention was good. The deluxe rooms were fabulous although all the glass had fingerprints on. The breakfast was amazing, truly sensational. I did comment on the lack of shady parking and no electric car charging points, we had to go to another hotel to charge our car.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Nouveau Carcellaire 😅

We were expecting to be closer to the center, but the hotel is right on the highway and is mostly for tour groups that drop in for the night. The staff is not informed at all… we saw the last day that there was a way to town around the back that wasn’t explained to us. They’re also not generous: I asked for a cup of tea and the guy scoffed and said it was €5, despite having seen it offered to other guests when booking a massage, which I did have the next day. It feels a bit prison-like with all the rooms facing a center indoor pool. We did LOVE the cat and the dog on the first night. The breakfast buffet is also VERY good, and beds are extremely comfortable. Dinner was a 6/10, kind of average buffet.
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
I had booked 3 rooms. All 3 rooms spent an uncomfortable night because the power in our wing went off around 1:30 am and did not come back till 5:15 am. It got very dark and hot in the room. We had a hard time sleeping. A couple of people ran into objects while fumbling for their phones to turn on the phone light. My wife stubbed her toe on the bathroom threshold. We requested some adjustment on our daily rate but were turnded down. I would like Expedia to issue us some rate adjutment. I booked 12 nights at different locations in Turkey during this trip. Would appreciate a response.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mycket trevligt hotel med varma källor på fastigheten. Enda minuset var frukosten som kunde fått lite av hotellets övriga glamour😊
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sessizlik isteyenler için tavsiye ederim.Güzel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles perfeckt
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denizli Pamukkale Karahayıt mahallesinde bulunan ve termal otel konseptinde çalışan bu tesis oraya varmanızdan itibaren kaliteli bir işletme olduğunu her an size gösteriyor, resepsiyondan bar ve kat görevlisine kadar herkes çözüm odaklı, çalışkan ve ilgili, temizlik, kahvaltı ve yemekler başarılı, açık ve kapalı havuzlar temiz, odalar ve geniş bahçe çok güzel. İster termal suyla şifa bulun ister kapalı ve açık havuzlarda serinleyin, çim alana yayılmış minder ve salıncaklarda güneşlenin, her anlamda kusursuz deneyim.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Kahvaltı iyi,odalar temiz
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Açıkçası akşam 23:00 'da otele geldiğimizde restoranın kapalı olması ve yeme içme anlamında hiçbir servis olmaması biraz hayal kırıklığı yarattı. Odadaki bilgilendirme broşüründe 24 saat oda servisi olduğu ve menünün masanın üstünde olduğu yazıyor olsa da öyle bir hizmet ve menü yok. Sabah kahvaltısı da vasat; pörsümiş yeşillikler ve kenarları kurumuş peynirler vardı eksik ürünler zamanında güncellenmiyordu. Onun dışında otelin ve odanın temizliği ve spa ile havuz alanları keyifli idi. Late checkout konusunda yardımcı olundu teşekkür ederiz.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早朝に到着しましたが早めに部屋に案内していただきました。 また朝食を1食分プラスしてくれ、部屋が用意できるまでの待ち時間に楽しめました。 施設は広く綺麗でプールやサウナ、温泉があり楽しかったです。 スパも利用しました。深夜にもかかわらず残業で施術してくれました。 ありがとうございました。 ホテルマネージャーさんがとても親切で、帰りのバスが到着するまでバス停でお見送りをしてくれました。
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Odalar temiz ve standart büyüklükteydi. Ancak akşam yemeği ve kahvaltı oldukça vasattı. Akşam yemeğinde su dışındaki içecekler için ekstra ödeme yapmanız gerekiyor. Otelin 5 yıldızlı ve yüksek puanlı olmasına istinaden rezervasyon yapmıştım ancak bu kriterleri karşıladığını düşünmüyorum.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Küvetli oda da kaldık gayet konforlu temiz güzel bir deneyim yaşadık. Tekrar gelmeyi planlıyoruz.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Çok güzel bir deneyimdi özellikle hamamına bayıldım yemekleride çok güzeldi
Stayed 1 night in May 2026