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Hierapark Thermal & Spa Hotel

5.0 star property
Luxury hotel with 2 outdoor pools and 4 indoor pools

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Photo gallery for Hierapark Thermal & Spa Hotel

Garden
Exterior
Reception
Terrace/patio
Sauna, steam room, Turkish bath, body treatments, body wraps

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service

Explore the area

View in a map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190
  • Place, Red Travertine of Karahayit
    ‪7 min walk‬
  • Place, Pamukkale-Hierapolis
    ‪2 min drive‬
  • Place, Pamukkale Thermal Pools
    ‪12 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, soundproofing, free WiFi

Deluxe Room

8.2 out of 10
Very good
(25 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, desk, soundproofing, free WiFi

Superior Suite

7.6 out of 10
Good
(9 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Denizli

Located in Pamukkale within a short walk of Red Travertine of Karahayit, Hierapark Thermal & Spa Hotel is within a mile (2 km) of Pamukkale-Hierapolis. This 104-room, 5-star hotel welcomes business and leisure travelers with 4 indoor and 2 outdoor pools and a full-service spa.

What's nearby

  • Red Travertine of Karahayit - 7 min walk - 0.4 miles
  • Pamukkale-Hierapolis - 2 min drive - 0.7 miles
  • Hierapolis - 5 min drive - 2.1 miles
  • Antique Pool - 8 min drive - 3.1 miles
  • Pamukkale Thermal Pools - 12 min drive - 3.3 miles

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Yörük Evi - ‬7 min walk
  • ‪Karahayıt Meydan Dönercisi - ‬7 min walk
  • ‪Sultan Sofrası - ‬9 min walk
  • ‪Ece Yengari Restorant - ‬8 min walk
  • ‪Metro Pomegranate Juice - ‬8 min walk

About this property

Hierapark Thermal & Spa Hotel

Luxury hotel with 2 outdoor pools and 4 indoor pools
Hierapark Thermal & Spa Hotel features a full-service spa, 4 indoor pools, and 2 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for EUR 30 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a free water park, a children's pool, and a 24-hour gym.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include furnished balconies, coffee makers, and phones. Housekeeping is available on request.
Hot springs and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 4 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hierapark Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

There are 2 indoor hot springs and outdoor hot springs open between 8:30 AM and 11:00 PM. The temperature in the hot springs is set to 106°F.

Similar properties

Exterior
Pamukkale White Heaven Suite Hotel
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
9.4 out of 10, Exceptional, 584 reviews
$93 nightly
The price is $104
Nov 28 - Nov 29
Total with taxes and fees
Pamukkale White Heaven Suite Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 indoor/outdoor hot springs
  • 4 indoor pools
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Full-service spa
  • Library
  • Mini golf
  • Natural pool
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • 4 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,014 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 3 indoor/outdoor hot springs
  • Body scrubs
  • Body wraps
  • Facials
  • Hot springs open from 8:30 AM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Manicures/pedicures
  • Massage
  • Outdoor hot spring
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 30 per person (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 19027

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar and geothermal energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 8:30 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No rollaway or extra beds are available.

Property is also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Frequently asked questions

Is a free cancellation option available at Hierapark Thermal & Spa Hotel?

Hierapark Thermal & Spa Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do around Hierapark Thermal & Spa Hotel?

This hotel is situated in Pamukkale within a short 8-minute walk of Red Travertine of Karahayit and also 18 minutes on foot from Pamukkale-Hierapolis. You'll also find Pamukkale Thermal Pools and Hierapolis within a short drive.

Is there parking available at Hierapark Thermal & Spa Hotel?

Yes, self parking is offered for free at the hotel. Electric car charging and bicycle parking are also available.

Is a spa located at Hierapark Thermal & Spa Hotel?

Hierapark Spa is the hotel's spa and services include body wraps, mani/pedis, massages, and facials.

Does Hierapark Thermal & Spa Hotel have a casino at the property?

No, Hierapark Thermal & Spa Hotel doesn't have a casino.

Will I find an indoor pool at Hierapark Thermal & Spa Hotel?

Yes, this hotel has 4 indoor pools along with 2 outdoor pools.

Is Hierapark Thermal & Spa Hotel good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Hierapark Thermal & Spa Hotel?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Hierapark Thermal & Spa Hotel have a restaurant with a breakfast menu?

Yes, Hierapark Thermal & Spa Hotel serves breakfast for a surcharge from its restaurant.

Does Hierapark Thermal & Spa Hotel allow pets to stay for free?

Yes, cats and dogs stay free at Hierapark Thermal & Spa Hotel and the property also provides food and water bowls.

Are there connecting rooms at Hierapark Thermal & Spa Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hierapark Thermal & Spa Hotel?

Yes, every guestroom at Hierapark Thermal & Spa Hotel comes with a furnished balcony.

Does Hierapark Thermal & Spa Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hierapark Thermal & Spa Hotel.

Reviews

Hierapark Thermal & Spa Hotel Reviews

8.4

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 155 out of 335 reviews
Rating 8 - Good. 106 out of 335 reviews
Rating 6 - Okay. 47 out of 335 reviews
Rating 4 - Poor. 15 out of 335 reviews
Rating 2 - Terrible. 12 out of 335 reviews

Reviews

10/10 Excellent

YENNY A

Stayed 1 night in Aug 2025

10/10 Excellent

Ozgur

Stayed 2 nights in Aug 2025

10/10 Excellent

Yuksel, NY

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Pamukkale
Stayed 1 night in Aug 2025

10/10 Excellent

ece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with the family. Decent room sizes and good amenities.
Stayed 1 night in Jul 2025

8/10 Good

Yan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shihab, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of nowhere. Perfect for visiting Pamukkale and Hierapolis. Excellent pools, great breakfast buffet.
Stayed 1 night in Jul 2025

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Very nice hotel with great location and facilities. Everything is clean and tidy. You can easily reach all the sightseeing's in 10 mins by car or 30-40 mins by walk. They got all the thermal facilities in house, also they got 3 outdoor pools and few indoor. The outdoor big pool is super spacious with nice sun-beds and bar. The food was great both breakfast and dinner! The staff were friendly and professional. Definitely recommend this hotel.
Stayed 2 nights in Jun 2025

2/10 Terrible

Mehmet

Stayed 1 night in Jun 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Berna

Stayed 1 night in Jun 2025

2/10 Terrible

Mehmet

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a poor hotel
Stayed 1 night in Jun 2025

8/10 Good

Mothufur

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
A bit way out but pleasant.
Stayed 2 nights in May 2025

8/10 Good

MIKI

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is family friendly, good with indoor and outdoor pools and these pools are open until 11pm (some pools are heated so we were able to enjoy outdoor heated pool.) We enjoyed heated pool so much that we returned again the morning. The food is ok. A lot of vegitable options but limited options for meat eaters.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting from US

We are a senior couple from US, and were traveling by car in Turkey. Hierapark Thermal & Spa was a very nice hotel, very comfortable and friendly staff. We enjoyed the outdoor thermal pool; very warm. Meals and bar were nice, also.
Stayed 2 nights in Feb 2025

6/10 Okay

Christine

Traveled with family
Liked: Amenities
The thermal water pool was relaxing and enjoyable. We stayed here after a visit to Laodicea, Hierapolis and Pamukkale from our starting point of Kusadasi (which we used as a base to visit Ephesus). The hotel does not live up to 5-star category. We had 2 rooms. The non-smoking rooms smelled like smoke, the rooms smelled very stuffy, the bathroom was very basic (more like a 2 or 3 star hotel). There was only shampoo and a conditioner that looked extremely old (it had separated in the dispenser and looked like it had not been changed in a long time). There was no shower gel or bath soap. No tissue paper (Kleenex) in the bathroom (at all) - usually these are basics in a 5-star hotel. The buffet food both at dinner and breakfast was basic too. Instead of having so many dishes, it would be best if they offered less dishes but of higher quality. The hotel had very few guests and yet they could not give us two rooms next to each other (they were in the same hall but separated by another room).
Stayed 1 night in Mar 2025

2/10 Terrible

Abdelmajid

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest hotel. Facility is falling apart Towels are 10 years old and have holes in them. Spend your money elsewhere
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot springs!

Great thermal spa & we had excellent hamam & massage. As tourists it was interesting that mainly guests were Turkish, so it wasnt usual euro crowd Evening food good, breakfast ok. Live entertainment ok
Stayed 1 night in Oct 2024

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not walkable to any shopping or restaurants. But very nice hotel & staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two night here and loved the facilities and the proximity to attractions in the area. The pool and spa area was well appointed and the breakfast included was delightful.
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, Great Breakfast. No Wi FI around Hotel. Great restaurant.
Stayed 1 night in Aug 2024

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