Crowne Plaza Dallas Downtown by IHG

Hotel with an outdoor pool, a short walk to Dallas World Aquarium

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Premium bedding, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Housekeeping
Parking available
Bar

Explore the area

1015 Elm St, Dallas, TX, 75202

Place, Dallas World Aquarium
‪3 min walk‬
Place, Kay Bailey Hutchison Convention Center
‪10 min walk‬
Place, American Airlines Center
‪15 min walk‬
Airport, Dallas, TX (DAL-Love Field)
‪10 min drive‬

Room options

Premium Room, 1 King Bed, Balcony

323 sq ft
City view
Sleeps 2
1 King Bed

Premium Room, City View

Good

323 sq ft
Sleeps 4
2 Queen Beds

Premium Room, 2 Queen Beds, Balcony

Good

323 sq ft
City view
Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed, City View

320 sq ft
City view
Sleeps 3
1 King Bed

Premium Room, 2 Queen Beds

Good

320 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility)

323 sq ft
City view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed

320 sq ft
Sleeps 3
1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

323 sq ft
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

Very good

323 sq ft
Sleeps 2
1 Queen Bed

Junior Suite, 1 King Bed

Sleeps 2
1 King Bed

Standard Room

320 sq ft
Sleeps 2
1 Twin Bed

Standard Room, 1 King Bed

Very good

320 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Dallas

Located in Downtown Dallas, Crowne Plaza Dallas Downtown by IHG is within a 5-minute walk of Dallas World Aquarium and within 15 minutes of other popular attractions like Kay Bailey Hutchison Convention Center. This 291-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

Dallas World Aquarium - 3 min walk - 0.2 miles
John F. Kennedy Memorial - 5 min walk - 0.3 miles
Kay Bailey Hutchison Convention Center - 10 min walk - 0.6 miles
Reunion Tower - 12 min walk - 0.7 miles
American Airlines Center - 15 min walk - 0.8 miles

Getting around

Akard Station - 3 min walk
Dallas Union Station - 10 min walk
Love Field Airport (DAL) - 18 min drive

Restaurants

‪McDonald's - ‬3 min walk
‪Twisted Trompo - ‬4 min walk
‪Chick-fil-A - ‬1 min walk
‪Wingbucket - ‬3 min walk
‪White Rhino Coffee - ‬3 min walk

About this property

Crowne Plaza Dallas Downtown by IHG

Hotel with an outdoor pool, a short walk to Dallas World Aquarium

At Crowne Plaza Dallas Downtown by IHG, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 20.00 per night, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Guests can expect to find free WiFi and TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers. Other standard amenities include refrigerators, coffee makers, and safes.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Pet friendly
Free WiFi
Air conditioning
Gym

$115 nightly

Nov 30 - Dec 1

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Limo/town car service
Self parking on site (USD 20 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 18.35 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Round Bar
THRIVE Restaurant

Things to do

24-hour gym
Outdoor pool
TV in common areas

Family friendly

In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service
Wedding services

Business services

22 meeting rooms
24-hour business center
Computer station
Conference center (30,000 square feet of space)

Outdoors

Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator (24 inch wide door)
Handrails in stairways (36 inches high)
Lever door handles
Phone accessibility kit
Pool hoist on site
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (48 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
19 floors
Ballroom
Banquet hall
Traditional architecture

Room amenities

Bedroom

Free crib
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 25.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 3 kids 13 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 35 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 75.00 per accommodation, per night
Cleaning deposit: USD 75.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 18.35 per person
Self parking fee: USD 20.00 per night (in/out privileges)
Late check-out fee: USD 25.00 (subject to availability)
Rollaway bed fee: USD 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-2 AM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Dallas Downtown

Crowne Plaza Hotel Dallas Downtown

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Dallas Downtown by IHG?

Crowne Plaza Dallas Downtown by IHG offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Dallas Downtown by IHG?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Dallas Downtown by IHG on Nov 6, 2025 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Crowne Plaza Dallas Downtown by IHG?

This hotel is situated in Downtown Dallas within a short 17-minute walk of American Airlines Center and also 4 minutes on foot from Dallas World Aquarium. You'll also find Dallas Market Center and Reunion Tower within a short drive.

Is there parking available at Crowne Plaza Dallas Downtown by IHG?

Yes, parking is offered for USD 20.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Dallas Downtown by IHG have a casino on the premises?

No, Crowne Plaza Dallas Downtown by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Dallas Downtown by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Crowne Plaza Dallas Downtown by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Crowne Plaza Dallas Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Dallas Downtown by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Dallas Downtown by IHG serves buffet breakfast for a surcharge each morning at THRIVE Restaurant.

Does Crowne Plaza Dallas Downtown by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Dallas Downtown by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Dallas Downtown by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Crowne Plaza Dallas Downtown by IHG?

The closest major airport to Crowne Plaza Dallas Downtown by IHG is Love Field Airport (DAL), which is 8.5 mi away (18 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 20 mi away (23-minute drive).

Can I book a room with a balcony at Crowne Plaza Dallas Downtown by IHG?

Yes, some guestrooms at Crowne Plaza Dallas Downtown by IHG offer a balcony and may feature city views.

Does Crowne Plaza Dallas Downtown by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Dallas Downtown by IHG.

Crowne Plaza Dallas Downtown by IHG Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Good

Haki

Sep 22, 2025

Liked: Cleanliness

Stayed 3 nights in Aug 2025

10/10 Excellent

Josh

Aug 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great for the price

Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Traveled with family

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, wifi is great and breakfast buffet is good.

Stayed 1 night in Jul 2025

10/10 Excellent

Bhavini

Traveled with group

Jul 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Review

It was nice in the inside. Rooms were spacious and the pool was nice. The beds were really comfy. Overall good stay for the price.

Stayed 1 night in Jul 2025

2/10 Terrible

Gabriela

Traveled with family

Jul 30, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE.

Do not book this hotel! The pictures are deceiving. There were so many issues with the room and when I went to ask for help, I was told that there was nothing anyone could do about my room because the hotel was full. The room AC was not working, the bathroom door did not have a lock, the sink was broken and when maintenance went to fix the faucet, they left a huge mess in the bathroom. There is nothing right about this place. There is a huge homeless population surrounding the entrance and exits to the hotel. The staff were rude and their favorite word is “aggressive”. The only persons being aggressive were the staff themselves.

Stayed 1 night in Jul 2025

10/10 Excellent

Wanda

Jul 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good priced stay for a concert. Easy transportation with Dart. Just pay attention to deposit and parking fees. I was not surprised as I read them beforehand but others were.

Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie Gabrielle, Durham

Traveled with group

Jul 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very accessible to everything in downtown dallas!

Stayed 2 nights in Jul 2025

8/10 Good

Yvonne

Traveled with group

Jul 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

2/10 Terrible

Darius

Jul 28, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Stay Here

This place was not it. The breakfast was good.

Stayed 3 nights in Jul 2025

4/10 Poor

Jason

Traveled with partner

Jul 28, 2025

Liked: Staff & service

Disliked: Amenities

We had a reservation for a room with a single king size bed and a city view. What we recieved was a room with 2 queens looking at the side of a building. My wife was so exhausted she told me not to even contact the front desk she just wanted to sleep. Went down the hall to get some ice and something from the drink vending machine. Vending machine said cash only on it despite having a card reader. $4 for a bottle of water. When i tried to put a bill in, i discovered the the bill receiver was busted out so it could only take quarters. So i had to go back down stairs and ask the bartender if they had bottled water. Was told that she didn't at the bar but there was a little shop next to the front desk i could buy stuff in. So after all this i was finally able I buy water for a couple dollars cheaper than the vending machine. Then when we lay down both beds were so hard it was like laying on bricks. The pillows were extremely stff as well. Because it the neither of us got more than 3 hours of sleep all night.

Stayed 1 night in Jul 2025

10/10 Excellent

Harrell

Jul 28, 2025

Stayed 2 nights in Jul 2025

6/10 Okay

Denique

Jul 28, 2025

Liked: Cleanliness, staff & service, amenities

I like the property overall but the air in the room wasn’t properly functioning. But great hotel.

Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with family

Jul 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Property even Greater Staff and Rates

Stayed 1 night in Jul 2025

4/10 Poor

Lili

Traveled with family

Jul 27, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

I will not stay in that Hotel is not what I expected it doesn’t look like in the pictures it really need a remodel in the rooms and the swimming pool was pretty dirty

Stayed 2 nights in Jul 2025