6/10 Aceptable
stephen
Viaje familiar
21 sept. 2025
Le gustó: Servicio y personal
Definitely not a 5 star hotel. Manage your expectations and you will be pleasantly surprised. The location is amazing and the price was affordable. I enjoyed breakfast every morning with the medium size selection of Vietnamese food options. The front desk staff does their best to accommodate all guest despite the language barrier. Here are my cons: the lobby is always hot, the elevators are extremely hot, and the gym is hot. I feel like the hotel is trying to conserve energy or save money so the AC doesn’t work in these areas. People smoked in the hallways (or their rooms and you could smell it in the hallways) on two separate occasions. When they say breakfast ends at 0930 they are serious, they even turn the AC off at 0930 in the breakfast area. I called the front desk from a local number asking to be transferred to a room in the hotel and I was hung up on multiple times. When I confronted them in person about the situation they apologized and said they were busy. Would I stay there again, probably not, but I did enjoy the walkability and proximity to EVERYTHING including the beach. Very safe neighborhood with plenty of taxis and Grab services in the front of the hotel.
stephen
Se hospedó 8 noches en septiembre de 2025
