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Hotel Boutique Cacao Cozumel

Property class: 2

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Photo gallery for Hotel Boutique Cacao Cozumel

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Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Calle 4 entre Melgar y 5, Cozumel, QROO, 77600
  • Place, Cozumel Museum
    ‪2 min walk‬
  • Place, Central Plaza
    ‪3 min walk‬
  • Place, San Miguel Church
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Comfort Room

WiFi (free)

Comfort Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Comfort Room, Balcony

WiFi (free)

Comfort Room, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Comfort Triple Room, Balcony

Comfort Triple Room, Balcony | WiFi (free)

Comfort Triple Room, Balcony

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free wired internet

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About the neighborhood

Cozumel

Located in Colonia Centro, Hotel Boutique Cacao Cozumel is next to Malecon San Miguel and Cozumel Museum. This 20-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Cozumel Museum - 2 min walk - 0.1 miles
  • Central Plaza - 3 min walk - 0.2 miles
  • Los Cinco Soles - 3 min walk - 0.2 miles
  • San Miguel Church - 5 min walk - 0.3 miles
  • Museo de la Isla de Cozumel - 6 min walk - 0.4 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 3 min drive

Restaurants

  • ‪Palmeras - ‬5 min walk
  • ‪Guido's - ‬3 min walk
  • ‪Aqui + Ahora Café - ‬2 min walk
  • ‪Coz coffee roasting co. - ‬3 min walk
  • ‪La Casa del Habano - ‬3 min walk

About this property

Hotel Boutique Cacao Cozumel

An outdoor pool and free WiFi in public areas are features at Hotel Boutique Cacao Cozumel. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can stay connected with free WiFi and wired Internet. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Soap
  • Toilet paper

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

American ExpressVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Boutique Cacao Cozumel Cozumel
Hotel Boutique Cacao Cozumel Hotel
Hotel Boutique Cacao Cozumel Cozumel
Hotel Boutique Cacao Cozumel Hotel Cozumel

Frequently asked questions

What is there to do close to Hotel Boutique Cacao Cozumel?

This hotel is situated in Colonia Centro, just steps from Cozumel Maritime Terminal and Malecon San Miguel, and within a short walk of Cozumel Museum. You'll also find Los Cinco Soles and Central Plaza less than a mile away.

Is parking available on site at Hotel Boutique Cacao Cozumel?

No, there isn't parking available at the hotel.

Does Hotel Boutique Cacao Cozumel have a casino on the premises?

No, Hotel Boutique Cacao Cozumel doesn't have a casino.

Will I find an indoor pool at Hotel Boutique Cacao Cozumel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Boutique Cacao Cozumel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor pool and a 24-hour front desk.

Does Hotel Boutique Cacao Cozumel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Boutique Cacao Cozumel have a restaurant that serves breakfast?

No, Hotel Boutique Cacao Cozumel doesn't have a restaurant that serves breakfast.

Will Hotel Boutique Cacao Cozumel allow pets to stay for free?

No, pets aren't allowed at Hotel Boutique Cacao Cozumel.

Does Hotel Boutique Cacao Cozumel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Boutique Cacao Cozumel?

The closest major airport to Hotel Boutique Cacao Cozumel is Cozumel Intl. Airport (CZM), which is 1.5 mi away (3 minutes by car).

Are there rooms with balconies that I can book at Hotel Boutique Cacao Cozumel?

Yes, some guestrooms at Hotel Boutique Cacao Cozumel offer a balcony.

Hotel Boutique Cacao Cozumel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 3 out of 18 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable with friendly staff and perfect location. Also nice size and not a massive resort with all the chaos
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay. Couldn’t ask for a better location. The owner and staff went above and beyond.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 1 night in Oct 2024
Verified review

8/10 Good

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to deal with and very nice staff, we had never stayed on the island before and this made it so convenient. Than you again
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our quiet stay at hotel boutique cacao. The hotel on google map is still listed at the old name hotel Ramon so don't worry that the hotel doesn't exist like I did. The location is great and the staff was amazing and very helpfull. They offered to make reservations for us to some dining and recommended us multiple place to go to. The hotel from the outside is not the best but the rooms are great. Clean, lots of pillows and the beds are comfy. We loved our stay and recommend it for being only one block away from centro and very quiet. They also have a pool which is great since Cozumel doesn't have a lot of beaches nearby. Thank you for our great stay!
Stayed 6 nights in Dec 2024
Verified review

2/10 Terrible

Jany

Ils ne trouvaient pas ma réservation. J’étais sur place avec mes trois enfants et avec une réservation inexistante selon eux. Une chance que j’ai trouvé un autre logement grâce à AIRBNB. Plus jamais je réserve sur ce site.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los baños pura obra gris, sin cortinas todo se moja en el suelo, el edificio muy deteriorado la piscina sucia, hay que evaluar la calificación no recomendado
Stayed 1 night in May 2025
Verified review

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cómodo, limpio, personal amable,
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Jocelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy limpio, tranquilo, a 2 cuadras del ferry y del centro. Vista parcial al mar, habitaciones espaciosas y limpias. Alberca en excelentes condiciones. Lucy y Gloria super amables en todo momento
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Patricio

Liked: Staff & service
Lo bueno limpio y bien ubicado ,buena atención Lo malo no habia toallas ni shampoo, tuvimos que pedirlo nosotros, y el baño estaba como en obra gris , en general bien por el precio para una noche
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Domy

Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Roberto

Stayed 1 night in Sep 2024
Verified review

8/10 Good

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024