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Hotel Boutique Cacao Cozumel

2.0 star property
Hotel in Cozumel with a 24-hour front desk and an outdoor pool

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Comfort Triple Room, Balcony | Free WiFi
Spa
Comfort Triple Room, Balcony | Bathroom | Soap, toilet paper
Comfort Triple Room, Balcony | Free WiFi
Comfort Triple Room, Balcony | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 4 entre Melgar y 5, Cozumel, QROO, 77600
  • Cozumel Museum
    ‪2 min walk‬
  • Cozumel Maritime Terminal
    ‪3 min walk‬
  • Punta Langosta Pier
    ‪13 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

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Room options

View all photos for Comfort Triple Room, Balcony

Comfort Triple Room, Balcony | Free WiFi

Comfort Triple Room, Balcony

  • Sleeps 6
  • 3 Double Beds

View all photos for Comfort Room, Balcony

Free WiFi

Comfort Room, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Free WiFi

Comfort Room

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cozumel

Located in Colonia Centro, Hotel Boutique Cacao Cozumel is next to Malecon San Miguel and Cozumel Museum. This 20-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Cozumel Museum - 2 min walk - 0.1 miles
  • Cozumel Maritime Terminal - 3 min walk - 0.2 miles
  • Central Plaza - 5 min walk - 0.3 miles
  • San Miguel Church - 5 min walk - 0.3 miles
  • Punta Langosta Pier - 13 min walk - 0.7 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 3 min drive

Restaurants

  • ‪Guidos Restaurante - ‬3 min walk
  • ‪Fat Tuesday - ‬5 min walk
  • ‪Woody's - ‬4 min walk
  • ‪Aqui + Ahora Café - ‬2 min walk
  • ‪La Inombrable - ‬1 min walk

About this property

Hotel Boutique Cacao Cozumel

Hotel in Cozumel with a 24-hour front desk and an outdoor pool
An outdoor pool and free WiFi in public areas are features at Hotel Boutique Cacao Cozumel. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can stay connected with free WiFi and wired Internet. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hebrew, Spanish

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Soap
  • Toilet paper

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Boutique Cacao Cozumel Cozumel
Hotel Boutique Cacao Cozumel Hotel
Hotel Boutique Cacao Cozumel Cozumel
Hotel Boutique Cacao Cozumel Hotel Cozumel

Frequently asked questions

What is there to do close to Hotel Boutique Cacao Cozumel?

This hotel is situated in Colonia Centro, just steps from Malecon San Miguel and Cozumel Museum, and within a short walk of Cozumel Maritime Terminal. You'll also find Punta Langosta Pier and Los Cinco Soles less than a mile away.

Is parking available on site at Hotel Boutique Cacao Cozumel?

No, this hotel doesn't offer parking.

Does Hotel Boutique Cacao Cozumel have a casino on the premises?

No, Hotel Boutique Cacao Cozumel doesn't have a casino.

Will I find an indoor pool at Hotel Boutique Cacao Cozumel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Boutique Cacao Cozumel?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an outdoor pool and a 24-hour front desk.

Are there hot tubs at Hotel Boutique Cacao Cozumel?

No, this hotel doesn't have a spa tub.

Does Hotel Boutique Cacao Cozumel have a restaurant that serves breakfast?

No, Hotel Boutique Cacao Cozumel doesn't have a restaurant that serves breakfast.

Will Hotel Boutique Cacao Cozumel allow pets to stay for free?

No, pets aren't allowed at Hotel Boutique Cacao Cozumel.

Are there connecting rooms at Hotel Boutique Cacao Cozumel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Boutique Cacao Cozumel?

The closest major airport to Hotel Boutique Cacao Cozumel is Cozumel Intl. Airport (CZM), which is 1.5 mi away (3 minutes by car).

Are there rooms with balconies that I can book at Hotel Boutique Cacao Cozumel?

Yes, some guestrooms at Hotel Boutique Cacao Cozumel offer a balcony.

Hotel Boutique Cacao Cozumel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

jean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to deal with and very nice staff, we had never stayed on the island before and this made it so convenient. Than you again
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay. Couldn’t ask for a better location. The owner and staff went above and beyond.
Stayed 2 nights in Dec 2024

8/10 Good

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our quiet stay at hotel boutique cacao. The hotel on google map is still listed at the old name hotel Ramon so don't worry that the hotel doesn't exist like I did. The location is great and the staff was amazing and very helpfull. They offered to make reservations for us to some dining and recommended us multiple place to go to. The hotel from the outside is not the best but the rooms are great. Clean, lots of pillows and the beds are comfy. We loved our stay and recommend it for being only one block away from centro and very quiet. They also have a pool which is great since Cozumel doesn't have a lot of beaches nearby. Thank you for our great stay!
Stayed 6 nights in Dec 2024

10/10 Excellent

Arturo, Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable with friendly staff and perfect location. Also nice size and not a massive resort with all the chaos
Stayed 4 nights in Sep 2024

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Domy

Stayed 2 nights in Oct 2024

8/10 Good

Pablo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 1 night in Oct 2024

2/10 Terrible

Roberto

Stayed 1 night in Sep 2024

8/10 Good

Patricio

Traveled with family
Liked: Staff & service
Lo bueno limpio y bien ubicado ,buena atención Lo malo no habia toallas ni shampoo, tuvimos que pedirlo nosotros, y el baño estaba como en obra gris , en general bien por el precio para una noche
Stayed 1 night in Oct 2024

8/10 Good

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024