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The Ritz-Carlton, Macau

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Cotai

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Macau

Outdoor pool
Property entrance
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Spa

Explore the area

View in a map
Estrada da Baía da Nossa Senhora da, Esperanca, Cotai, 853
  • Place, Cotai Strip
    ‪14 min walk‬
  • Place, Venetian Macao Casino
    ‪15 min walk‬
  • Place, City of Dreams
    ‪2 min drive‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪3 min drive‬

Room options

View all photos for Premier Suite, 1 Bedroom (Club, Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 Bedroom (Club, Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms (Carlton, Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 2 Bedrooms (Carlton, Lounge Access)

  • 1615 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Double Bed

  • 1916 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Carlton, Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom (Carlton, Lounge Access)

8.0 out of 10
Very good
(1 review)
  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Cotai

The Ritz-Carlton, Macau places you within a mile (2 km) of popular attractions like Cotai Strip and Venetian Macao Casino. This 230-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a free water park, and 3 restaurants. It's connected to a shopping center in central Cotai and also close to City of Dreams and Lisboa Casino.

What's nearby

  • Cotai Strip - 14 min walk - 0.7 miles
  • Venetian Macao Casino - 15 min walk - 0.8 miles
  • The Londoner Macao Casino - 17 min walk - 0.9 miles
  • The House of Dancing Water - 20 min walk - 1.1 miles
  • City of Dreams - 2 min drive - 1.1 miles

Getting around

  • Pai Kok Station - 8 min walk
  • Zhuhai Station - 19 min drive
  • Macau Intl. Airport (MFM) - 11 min drive

Restaurants

  • ‪Galaxy Vip East - ‬11 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬11 min walk
  • ‪Tastes of Asia 亞洲美食坊 - ‬12 min walk
  • ‪Laurel Restaurant - ‬1 min walk
  • ‪McDonald's - ‬12 min walk

About this property

The Ritz-Carlton, Macau

Luxury hotel with 3 restaurants connected to a shopping center in Cotai
Guests of The Ritz-Carlton, Macau have access to a full-service spa, a free water park, and an outdoor pool. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a lazy river, a children's pool, and a gym.
LED TVs come with pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and minibars. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a water park, a lazy river, a sauna, and a fitness center.
The Ritz-Carlton Spa, Macau has 11 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Exterior

Four Seasons Hotel Macao

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
9.6 out of 10, Exceptional, 1,003 reviews
$191 nightly
The price is $199
Oct 14 - Oct 15
Total with taxes and fees
Four Seasons Hotel Macao

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MOP 1500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MOP 418 per person
  • Rollaway bed fee: MOP 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz Carlton Macau Hotel Cotai
Ritz Carlton Macau Cotai
Ritz-Carlton Macau Hotel Cotai
Ritz-Carlton Macau Hotel
Ritz-Carlton Macau Cotai
Ritz-Carlton Macau
The Ritz Carlton Macau
The Ritz-Carlton, Macau Hotel
The Ritz-Carlton, Macau Cotai
The Ritz-Carlton, Macau Hotel Cotai

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton, Macau?

The Ritz-Carlton, Macau offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do around The Ritz-Carlton, Macau?

This hotel is located in Cotai, just steps from Galaxy Macau Casino. You'll also find Venetian Macao Casino and Cotai Strip within a short drive.

Is parking available on site at The Ritz-Carlton, Macau?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at The Ritz-Carlton, Macau?

The Ritz-Carlton Spa, Macau is the hotel's spa and services include hot stone massages, Thai massages, detox wraps, and aromatherapy.

Does The Ritz-Carlton, Macau include a casino?

No, The Ritz-Carlton, Macau doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, Macau?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Ritz-Carlton, Macau good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a Michelin-rated restaurant.

Does The Ritz-Carlton, Macau have a hot tub?

No, but this hotel does have a steam room.

Does The Ritz-Carlton, Macau feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, Macau has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Ritz-Carlton, Macau allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Ritz-Carlton, Macau.

Does The Ritz-Carlton, Macau have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Ritz-Carlton, Macau?

The closest major airport to The Ritz-Carlton, Macau is Macau Intl. Airport (MFM), which is 3.5 mi away (11 minutes by car). Another top airport is Zhuhai (ZUH-Jinwan), which is around 15 mi away.

Can I book a room with a balcony at The Ritz-Carlton, Macau?

No, at The Ritz-Carlton, Macau, there aren't any guestrooms that list a balcony.

Does The Ritz-Carlton, Macau offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Ritz-Carlton, Macau.

Reviews

The Ritz-Carlton, Macau Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 161 out of 189 reviews
Rating 8 - Good. 18 out of 189 reviews
Rating 6 - Okay. 4 out of 189 reviews
Rating 4 - Poor. 5 out of 189 reviews
Rating 2 - Terrible. 1 out of 189 reviews

Reviews

10/10 Excellent

Bouran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful interior. Suite was amazing. Staff were extremely friendly
Stayed 1 night in Apr 2025

10/10 Excellent

vito

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Stuff is the best.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karson

Stayed 1 night in Jun 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in May 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fav hotel in china

Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

yufei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Yu Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

William

Stayed 1 night in Apr 2023

8/10 Good

joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Crispian

Stayed 1 night in Sep 2022

10/10 Excellent

Ka Leong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Wai Mei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and beautiful hotel

It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
Stayed 4 nights in Nov 2019

10/10 Excellent

Chi

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true five star hotel with all amenities Staff smiling and quite helpful. Natalie at Conceirge was great
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It took almost an hour to check in the room, this the air conditioning was not working for the first night. The transportation accommodations were terrible, they listed “first come first serve “ but it is not available most of the time.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The gold standard

RC never disappoints me =p
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff training needs to be improved, we had been waiting for three hours to collect the rooms keys.
Stayed 2 nights in Jan 2019

10/10 Excellent

Kam Chuen David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best that they can do

Excellent service
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grace T

Very good!!!
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff

Staff was as good as any hotel I have ever visited.

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