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ProfilHotels Mercur

3.0 star property
Hotel with an outdoor tennis court, a short walk to Tivoli Gardens

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Photo gallery for ProfilHotels Mercur

Front of property - evening/night
Lobby
Classic Queen Room Four | Desk, bed sheets
Classic Queen Room Four | Desk, bed sheets
Daily buffet breakfast (DKK 180 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Vester Farimagsgade 17, Copenhagen, 1606
  • Tivoli Gardens
    ‪4 min walk‬
  • City Hall Square
    ‪4 min walk‬
  • Nyhavn
    ‪3 min drive‬
  • Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

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Room options

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Copenhagen

Located in Copenhagen City Centre, ProfilHotels Mercur is within a 10-minute walk of popular sights such as Tivoli Gardens and City Hall Square. This 119-room, 3-star hotel welcomes guests with conveniences like a business center, dry cleaning/laundry services, and a 24-hour front desk.

What's nearby

  • Tivoli Gardens - 4 min walk - 0.3 miles
  • City Hall Square - 4 min walk - 0.3 miles
  • Strøget - 6 min walk - 0.4 miles
  • Rosenborg Castle - 19 min walk - 1.0 mile
  • Nyhavn - 3 min drive - 1.3 miles

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen Airport, Kastrup (CPH) - 25 min drive

Restaurants

  • ‪Axelborg Bodega - ‬4 min walk
  • ‪Cafe Vivaldi Axelborg - ‬4 min walk
  • ‪Royal Bar - ‬4 min walk
  • ‪Roast Coffee - Vesterport - ‬2 min walk
  • ‪Lobby Bar - ‬5 min walk

About this property

ProfilHotels Mercur

Hotel with an outdoor tennis court, a short walk to Tivoli Gardens
Guests of ProfilHotels Mercur enjoy free WiFi in public areas, an outdoor tennis court, and a business center. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, a TV in a common area, and a water dispenser.
32-inch flat-screen TVs come with cable channels. Electric kettles, hair dryers, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Danish, English, Norwegian, Swedish

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DKK 300 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for DKK 300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

Is free cancellation available at ProfilHotels Mercur?

ProfilHotels Mercur offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at ProfilHotels Mercur?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at ProfilHotels Mercur on Jun 4, 2025 start from $108.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around ProfilHotels Mercur?

This hotel is situated in Copenhagen City Centre within a 10-minute walk of Tivoli Gardens, City Hall Square, and Strøget. You'll also find Nyhavn and Copenhagen Zoo within a short drive.

Is parking available on site at ProfilHotels Mercur?

Yes, there is electric car charging available.

Does ProfilHotels Mercur feature a casino?

No, ProfilHotels Mercur doesn't have a casino.

Will I find an indoor pool at ProfilHotels Mercur?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ProfilHotels Mercur?

Couples staying at this hotel will appreciate amenities like an outdoor tennis court plus some guestrooms include city views and bathrobes.

Are there hot tubs at ProfilHotels Mercur?

No, this hotel doesn't have a spa tub.

Does ProfilHotels Mercur have a restaurant with a breakfast menu?

ProfilHotels Mercur offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will ProfilHotels Mercur allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ProfilHotels Mercur for a fee of DKK 300 per pet, per night.

Does ProfilHotels Mercur have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ProfilHotels Mercur?

The closest major airport to ProfilHotels Mercur is Copenhagen Airport, Kastrup (CPH), which is 8.7 mi away (25 minutes by car).

Are there rooms with balconies at ProfilHotels Mercur?

No, at ProfilHotels Mercur, there aren't any guestrooms that list a balcony.

ProfilHotels Mercur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 298 out of 1006 reviews
Rating 8 - Good. 447 out of 1006 reviews
Rating 6 - Okay. 182 out of 1006 reviews
Rating 4 - Poor. 56 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Chee Mei, KUALA LUMPUR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distances to attractions
Stayed 2 nights in Dec 2024

8/10 Good

Henry

Stayed 4 nights in Dec 2024

10/10 Excellent

Lim

Stayed 2 nights in Dec 2024

4/10 Poor

Rene

Liked: Cleanliness
Disliked: Staff & service

Basic

Get what you pay for. Good location, quick check-in and out. But very basic room and load of noice from cleaners in the morning shouting etc. Next time I will use imperial or scandic, same area.
Stayed 2 nights in Dec 2024

8/10 Good

Pernille

Stayed 1 night in Dec 2024

4/10 Poor

BENOIT

Disliked: Property conditions & facilities, room comfort

Bad experience

I’ve asked for a quiet room when I book on the App, but the room was terribly noisy because of train traffic accross the street. Impossible to change the room though I’ve twice a new room because the hotel was fully booked.
Stayed 4 nights in Dec 2024

2/10 Terrible

Hassib

Stayed 2 nights in Dec 2024

10/10 Excellent

Lone

Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Great location and very clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Henning

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Jens Chr Rønn

Business traveler
Stayed 4 nights in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Would stay there again. We are from Canada and found the room hot and adjusting the thermostat did not seem to help. Rain shower head needs adjustment.
Stayed 3 nights in Dec 2024

10/10 Excellent

Camilla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location for Tivoli, public transport and the city centre. Clean hotel, good breakfast and friendly staff. We had an issue with our room on our last night and they found us another room very quickly. Shame the bar was closed throughout our stay.
Stayed 5 nights in Nov 2024

8/10 Good

Karin

Stayed 2 nights in Nov 2024

8/10 Good

Tobias

Business traveler
Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew, Preston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Rooms clean. Basic accommodation but great stay
Stayed 3 nights in Nov 2024

8/10 Good

Wilhelm

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kirsten

Stayed 1 night in Nov 2024

10/10 Excellent

Balder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and very nice breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great value city centre choice

Simple hotel, rooms basic and a little tired but great value for money and breakfast excellent and perfectly located
Stayed 2 nights in Oct 2024

6/10 Okay

Uma

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was tolerable though not much variety. There was no phone in the room and since we did not have a local connection, we were unable to connect to reception in the event of emergency or requests. No storage cupboards.Lavazza coffee was good.
Stayed 2 nights in Sep 2024