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The Castle Hotel, Conwy, North Wales

4.0 star property
Upscale riverwalk hotel, walk to Conwy Castle

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Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Exterior
Superior Double Room | Egyptian cotton sheets, premium bedding, individually decorated
Bar (on property)
Deluxe Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • SpaSpaSpa
  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • Room serviceRoom serviceRoom service

Explore the area

Map
High Street, Conwy, Wales, LL32 8DB
  • Popular LocationSmallest House in Great Britain2 min walk
  • Popular LocationConwy Town Walls2 min walk
  • Popular LocationConwy Castle5 min walk
  • AirportLiverpool (LPL-John Lennon)85 min drive

Room options

Superior Double Room

8.7/10 Excellent
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

9.5/10 Exceptional
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, 1 Twin Bed

8.7/10 Excellent
  • Sleeps 1
  • 1 Twin Bed

Deluxe Suite

10/10 Exceptional
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

10/10 Exceptional
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Deluxe Historic Double Room (Four Poster)

8/10 Very Good
  • Sleeps 2
  • 1 Double Bed

Double Room

9/10 Wonderful
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Conwy

Conwy Castle is a short stroll from The Castle Hotel, Conwy, North Wales, and other popular attractions like Eryri National Park are within a couple of miles (3 km). This 27-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Smallest House in Great Britain - 2 min walk
  • Conwy Town Walls - 2 min walk
  • Conwy Castle - 5 min walk
  • Venue Cymru - 8 min drive
  • Promenade - 8 min drive

Getting around

  • Conwy Station - 2 min walk
  • The nearest major airport is John Lennon Airport (LPL): 85-min drive, 68 mi/109.5 km.

Restaurants

  • ‪Conwy Castle - ‬4 min walk
  • ‪Liverpool Arms - ‬2 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪The Erskine Arms - ‬3 min walk
  • ‪Albion Ale House - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Upscale riverwalk hotel, walk to Conwy Castle
Guests of The Castle Hotel, Conwy, North Wales enjoy access to free WiFi in public areas, meeting rooms, and spa treatment rooms. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This hotel also has a terrace.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free wired internet. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Other standard amenities include coffee makers, phones, and ironing boards.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

Is a free cancellation option available at The Castle Hotel, Conwy, North Wales?

The Castle Hotel, Conwy, North Wales provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of Jun 11, 2024, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on Jun 23, 2024 start from $126.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Castle Hotel, Conwy, North Wales?

Guests positively rate the hotel's location in Conwy, just steps from Conwy Castle and Smallest House in Great Britain, and within a short walk of Conwy Town Walls. You'll also find Eryri National Park and Venue Cymru within a short drive.

Will I be able to park at The Castle Hotel, Conwy, North Wales?

Yes, self parking is offered for free at the hotel.

Is there a spa at The Castle Hotel, Conwy, North Wales?

Spa services at the hotel include deep-tissue massages, reflexology, and aromatherapy.

Does The Castle Hotel, Conwy, North Wales include a casino?

No, The Castle Hotel, Conwy, North Wales doesn't have a casino.

Will I find an indoor pool at The Castle Hotel, Conwy, North Wales?

No, there is no indoor pool at this hotel.

Is The Castle Hotel, Conwy, North Wales good for couples?

Amenities that appeal to couples at this waterfront hotel include Egyptian cotton sheets, free Internet access, and bathrobes.

Are there hot tubs at The Castle Hotel, Conwy, North Wales?

No, this hotel doesn't have a spa tub.

Does The Castle Hotel, Conwy, North Wales have a restaurant that serves breakfast?

Yes, The Castle Hotel, Conwy, North Wales serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does The Castle Hotel, Conwy, North Wales allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Castle Hotel, Conwy, North Wales for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at The Castle Hotel, Conwy, North Wales?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at The Castle Hotel, Conwy, North Wales?

No, there aren't any guestrooms with balconies at The Castle Hotel, Conwy, North Wales.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 269 out of 422 reviews" "
Rating 8 - Good. 122 out of 422 reviews" "
Rating 6 - Okay. 23 out of 422 reviews" "
Rating 4 - Poor. 6 out of 422 reviews" "
Rating 2 - Terrible. 2 out of 422 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.Excellent service.lovely evening meal
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable well appointed hotel in the centre of Conwy with parking
Stayed 1 night in Mar 2024

10/10 Excellent

Susy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, the staff are very friendly and professional and can’t do enough for you. The hotel is very traditional and homely and the rooms are spacious with a lovely big bathroom and nice shower. It’s a quiet hotel apart from the early morning wake up call of glass collection at 6am and some sort of immersion heater kicking in shortly after, good job I’m an early bird! I would definitely stay there again, the food was very tasty and the bar area was lovely and snug. It’s very handy right in the middle of town so we could drop bags off as we went along and the car park is ample. Very enjoyable stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 2 night stay here for work - easy parking, the rooms were well equipped, The staff and the Food are awesome and the building is beautiful. will be coming back
Stayed 2 nights in Mar 2024

8/10 Good

Claire

Overall good
On the whole good. The staff are all very welcoming and friendly. Our room was large and the bathroom modern and warm. A few things needed attention, only small but make an impression. Backs of doors in ‘ladies’ on 1st landing need repair. Window blind in room needs replacing. Dirty windows. Outlook directly under room window looks scruffy. The decor is traditional but could do with a bit of modernising. The food was excellent, both dinner and breakfast, though disappointing that breakfast is not included in the room price, making the room expensive at £150 for 1 night Very good to have car parking at the hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Delyth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect weekend away.
Stayed 2 nights in Feb 2024

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charm
Stayed 1 night in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and the team were very accommodating of my late arrival in the rain. Room was lovely and the heated towel racks were a blessing in disguise. Would stay again
Stayed 1 night in Jan 2024