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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Bar (on property)
Interior
Deluxe Twin Room | Egyptian cotton sheets, premium bedding, individually decorated
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
High Street, Conwy, Wales, LL32 8DB
  • Place, Conwy Town Walls
    ‪1 min walk‬
  • Place, Conwy Quay
    ‪3 min walk‬
  • Place, Conwy Castle
    ‪5 min walk‬

Room options

View all photos for Classic Single Room, 1 Twin Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Twin Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Classic Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Superior Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Historic Double Room (Four Poster)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Egyptian cotton sheets, premium bedding, individually decorated

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Conwy

The Castle Hotel, Conwy, North Wales places you next to Aberconwy House and Plas Mawr. This 27-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Conwy Town Walls - 1 min walk - 0.1 miles
  • Smallest House in Great Britain - 1 min walk - 0.1 miles
  • Conwy Visitor Centre - 2 min walk - 0.1 miles
  • Conwy Quay - 3 min walk - 0.2 miles
  • Conwy Castle - 5 min walk - 0.3 miles

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪The Erskine Arms - ‬3 min walk
  • ‪Archway Fish and Chips - ‬3 min walk
  • ‪Liverpool Arms - ‬1 min walk
  • ‪Castle View Pub - ‬4 min drive
  • ‪Fishermans Fish & Chip Shop - ‬1 min walk

About this property

The Castle Hotel, Conwy, North Wales

Riverwalk hotel with spa services and a 24-hour front desk
Guests of The Castle Hotel, Conwy, North Wales enjoy access to free WiFi in public areas, meeting rooms, and spa treatment rooms. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace and a banquet hall.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free wired internet. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Other standard amenities include coffee makers, phones, and ironing boards.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Exterior
Quay Hotel and Spa
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 1,000 reviews
Quay Hotel and Spa

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 5 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

Is a free cancellation option available at The Castle Hotel, Conwy, North Wales?

The Castle Hotel, Conwy, North Wales provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on Jan 4, 2026 start from $135.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Castle Hotel, Conwy, North Wales?

This hotel is located in Conwy, just steps from Conwy Town Walls and Conwy Quay, and within a short walk of Conwy Castle. You'll also find Aberconwy House and Smallest House in Great Britain less than a mile away.

Will I be able to park at The Castle Hotel, Conwy, North Wales?

Yes, self parking is offered for free at the hotel.

Is there a spa at The Castle Hotel, Conwy, North Wales?

Spa services at the hotel include deep-tissue massages, aromatherapy, and reflexology.

Does The Castle Hotel, Conwy, North Wales include a casino?

No, The Castle Hotel, Conwy, North Wales doesn't have a casino.

Will I find an indoor pool at The Castle Hotel, Conwy, North Wales?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Castle Hotel, Conwy, North Wales?

Amenities that appeal to couples at this waterfront hotel include Egyptian cotton sheets, free Internet access, and bathrobes.

Does The Castle Hotel, Conwy, North Wales have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Castle Hotel, Conwy, North Wales have a restaurant that serves breakfast?

Yes, The Castle Hotel, Conwy, North Wales serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does The Castle Hotel, Conwy, North Wales allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Castle Hotel, Conwy, North Wales for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does The Castle Hotel, Conwy, North Wales have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at The Castle Hotel, Conwy, North Wales?

No, there aren't any guestrooms with balconies at The Castle Hotel, Conwy, North Wales.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 382 out of 608 reviews
Rating 8 - Good. 178 out of 608 reviews
Rating 6 - Okay. 35 out of 608 reviews
Rating 4 - Poor. 8 out of 608 reviews
Rating 2 - Terrible. 5 out of 608 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property within walking distance of the castle. Parking was free, in the back of the hotel, although it required driving through a very narrow passageway. Our room was gorgeous.
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Very nice hotel some rooms at the front are a little noisy because of the original windows this would probably only affect you if you're a light sleeper, no lift so ask for help with your luggage.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly its dog friendly easy parking and lovely individual shops and restaurants within walking distance best of both worlds with the sea being near by
Stayed 2 nights in Sep 2025

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for visitng Conwy. our room was on the side facing the road and it was noisy in the morning- despite the ear plugs provided by the hotel. however, it was a very pleasant stay overall
Stayed 1 night in Sep 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Aug 2025

2/10 Terrible

Jonathan

Disliked: Amenities, property conditions & facilities
See previous
Stayed 2 nights in Aug 2025

6/10 Okay

Graham

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was very well situated in the heart of Conwy, easy access to everything. The only issues we had was due to scaffolding outside our bedroom window and work being carried out for the two days we were there. Directly outside of our window we were woken at 6:30am with banging , unable to sleep this happened the two mornings we were there and were unable to open our curtains due to workmen outside. No apologies for any inconvenience were given . The second day the whole hotel had machinery in cleaning all the carpets and floors, at no stage we were pre warned of this situation . We ordered a pacific drink the first night , the barmen made the drink , we ordered another one with dinner . Second night requested the drink and the girl flatly refused and said you only order from the list given at the bar. When I mentioned that we had this last night she wasn’t even going to help so therefore ordered a different drink . No apologies at all. The day we checked out we noticed on our billing we were charged 10% on the restaurant bill as a tip. No indication this was even asked just taken. I mentioned to management regarding working on the scaffold and he never once said , sorry for any inconvenience caused. Very disappointed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for visitors travelling by train and planning to see the historic sights of Conwy. The hotel has a unique charm with lots of antique furnishings in the hallways. Take the breakfast option!
Stayed 2 nights in Aug 2025

8/10 Good

mark

Stayed 1 night in Aug 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hugely impressed by this hotel. Physically it's a characterful building. It's well looked-after, it's got a really good restaurant. The staff were very friendly and helpful without tipping over into being intrusive. They have sensible car-parking arrangements and the setting, in the centre of Conwy is only 5 minutes' walk from the castle. I enjoyed Conwy as a town very much as well - pretty and with shops you actually want to go to. I toured through Canterbury, Whitby, Conwy and Hay-on-Wye last week. The Castle Hotel was the most expensive that I stayed in but by far the best value.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Castle is lovely, it is in the center of Conway so convenient but also can be noisy at night. The food is excellent and they have nice cocktails
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Kristen B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely room, and close to everything!
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole weekend was a success from the accommodation to the service. The staff couldnt do enough for you. The food was excellent and all freshly cooked offering a good selection. The staff were freindly, helpful and made sure we were comfortable. The castle is well situated for all the attractions that you would want to see in Conwy. The room was a good size and very clean. I would definitely recommend
Stayed 2 nights in Aug 2025

8/10 Good

George

Business traveler
Stayed 5 nights in Aug 2025

10/10 Excellent

Steven

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The rooms were lovely and spacious. We had a dog friendly room which was really lovely. The food was delicious, the hotel is centrally positioned in Conwy. I would highly recommend a stay at this Hotel. We will return again the near future.
Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Traveled with partner
Disliked: Property conditions & facilities
Thought it was ‘Tired’ in places needed bringing up to date in places thought breakfast was very overpriced and the orange juice was powdered and mixed with water would give the experience 6/10
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff are super friendly and helpful. The property has lots of character and the rooms are comfortable, the only negative would be that it is need of a lick of paint and new carpets. On the whole it was a great stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

s j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A traditional style hotel in the heart of Conwy

We had an enjoyable stay for two nights in the castle hotel in a superior double room. The room overlooked the street and had two large sash windows and might be considered a little noisy but it wasn't too bad and earplugs are provided! The bathroom (which also had a large window) was modern and spacious and functioned very well. It had a bath which was a treat. The windows opened (always a bonus) but needed a proper to support them.The bed was very comfortable and there was hanging space for clothes. There was a coffee machine and kettle for making drinks, complimentary water every day and biscuits. The room wasn't big but did have a couple of chairs and a desk. There was plenty of variety available at breakfast and service there was very good.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, nice to have an onsite restaurant. Great breakfasts. Staff were very accommodating. Nice furnishings in the room - modern bathroom. I left my jacket in the wardrobe and realized 4 days later! I emailed and received a quick response. Housekeeping had it and it was posted to me the next day. Thank you so much!
Stayed 2 nights in Jun 2025