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Grand Cloudcroft Hotel

2.0 star property
Hotel in Cloudcroft with free breakfast and a 24-hour front desk
VIP Access

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Photo gallery for Grand Cloudcroft Hotel

Front of property
Terrace/patio
Double King | 1 bedroom, desk, blackout drapes, iron/ironing board
Reception
Reception

Popular amenities

  • Hot Tub
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Peak Observatory
    ‪3 min walk‬
  • New Mexico Rails-to-Trails
    ‪17 min walk‬
  • Cloudcroft Ski Area
    ‪4 min drive‬
  • Alamogordo, NM (ALM-White Sands Regional)
    ‪43 min drive‬
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Room options

View all photos for Double King

Double King | 1 bedroom, desk, blackout drapes, iron/ironing board

Double King

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | 1 bedroom, desk, blackout drapes, iron/ironing board

Single King

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cloudcroft

Grand Cloudcroft Hotel places you within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. This hotel has 50 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Sacramento Mountains Museum - 2 min walk - 0.1 miles
  • Sacramento Peak Observatory - 3 min walk - 0.2 miles
  • New Mexico Rails-to-Trails - 17 min walk - 0.9 miles
  • Trestle Recreation Area - 19 min walk - 1.0 mile
  • Cloudcroft Ski Area - 4 min drive - 2.9 miles

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Mad Jack's Mountaintop Barbecue - ‬13 min walk
  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Dave's Cafe - ‬14 min walk
  • ‪Big Daddy's Diner - ‬4 min walk
  • ‪Burro Street Bakery - ‬13 min walk

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with free breakfast and a 24-hour front desk
Built in 2022, the brand new Grand Cloudcroft Hotel features an indoor pool, free WiFi in public areas, and a hot tub. Self parking is offered for USD 13 per night. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a terrace, a water dispenser, and a vending machine.
Guests can expect free WiFi and 43-inch Smart TVs with cable channels. Microwaves, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site.

Languages

English

Similar properties

Front of property

The Lodge at Cloudcroft

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 375 reviews
$171 nightly
The price is $193
Jul 30 - Jul 31
Total includes taxes and fees
The Lodge at Cloudcroft

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Frequently asked questions

Are free cancellation options available at Grand Cloudcroft Hotel?

Grand Cloudcroft Hotel provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to do within easy reach of Grand Cloudcroft Hotel?

This hotel is located in Cloudcroft, just steps from Sacramento Peak Observatory and Sacramento Mountains Museum, and within a short walk of Cloudcroft Ice Rink. You'll also find Cloudcroft Ski Area and Trestle Recreation Area within a short drive.

Is there parking available at Grand Cloudcroft Hotel?

Yes, secured parking is offered for USD 13 per night. Accessible parking is also available for guests.

Does Grand Cloudcroft Hotel feature a casino?

No, Grand Cloudcroft Hotel doesn't have a casino.

Will I find an indoor pool at Grand Cloudcroft Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Grand Cloudcroft Hotel?

Couples staying at this hotel will appreciate amenities like a smart TV as well as an indoor pool and free breakfast.

Does Grand Cloudcroft Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Grand Cloudcroft Hotel feature a restaurant that includes a breakfast menu?

Grand Cloudcroft Hotel offers free continental breakfast each morning though there is no restaurant.

Will Grand Cloudcroft Hotel allow pets to stay free of charge?

No, pets aren't allowed at Grand Cloudcroft Hotel though service animals are welcome.

Does Grand Cloudcroft Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Grand Cloudcroft Hotel?

The closest major airport to Grand Cloudcroft Hotel is Alamogordo, NM (ALM-White Sands Regional), which is 25.1 mi away (37 minutes by car).

Are there rooms with balconies at Grand Cloudcroft Hotel?

No, you won't find guestrooms with balconies at Grand Cloudcroft Hotel.

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 265 out of 334 reviews
Rating 8 - Good. 50 out of 334 reviews
Rating 6 - Okay. 13 out of 334 reviews
Rating 4 - Poor. 2 out of 334 reviews
Rating 2 - Terrible. 4 out of 334 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hermann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean Hotel, very friendly staff and great location!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The property was pristine and comfortable. The staff was friendly, welcoming and so helpful. We will definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Stayed 2 nights in Mar 2025

10/10 Excellent

Stacy

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gary S

Liked: Staff & service, amenities, property conditions & facilities
Only a year old, so everything still new. Shower just has a shower curtain, not glass ..... no tub. But staff is welcoming and friendly!
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice unique hotel designed to fit the picturesque surroundings. Staff was nice. Lighting in the rooms a bit stark- dimmer switches would make it better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Clean comfortable room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great as was the staff! Breakfast in the morning was good but typical hotel fare. Only issue was elevator out of order and we had to haul or luggage upstairs. Thanks for the nice stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus Lujan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced

I’m honestly upset to have paid over $200. For a night here. They also charge your card an extra $100., then say if your not charged for incidentals, the will refund you card in 2-5 days. The small and underwhelmingly bland room was nice, clean and in working order. It was annoying to book a double king and only get 1 tiny shampoo, 1 tiny conditioner. The pillows are terrible. A hotel at that price should have full size toiletries installed for guests. My hair goes down to my bottom and that wasn’t even enough for me, let alone the rest of my family. There was no pool. Our window view was of a highway. The breakfast was ok, but not as good as your typical $100. hotel room. This place should be like $75. Per night. I feel ripped off. Nothing grand about it.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and quiet. The staff was easy qoing and helpful. The upper porch was a great place to sit with the firepit onand was cozy. They are still doing some construction on the property and the elevator was out is the only reason that rating is a 4. Looks like they may be completely wonderful soon.
Stayed 1 night in Mar 2025

6/10 Okay

Nathan

Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and accommodations. Stunning scenery and trails nearby. 30 min drive to White Sands.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean, quiet hotel with friendly and helpful staff in beautiful surroundings!
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Clean, comfortable beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaclyn, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property with a nice room. The only issue is that we stayed during winter and the floor is extremely cold in the carpeted room as well as the tiled restroom. Next time we will bring slippers. Otherwise we really enjoyed our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Traveled with family
Kids loved the ping pong table! The room was nice and front desk staff were helpful!
Stayed 2 nights in Mar 2025

8/10 Good

Manuel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a good decision to stay on that hotel
Stayed 2 nights in Mar 2025

2/10 Terrible

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Unfortunate Stay

I came to Cloudcroft, per usual, to getaway and have a relaxing space. I usually choose the Grand Cloudcroft Hotel as it is a comfortable and great space to relax and unwind. However, I brought my dog and all we could hear are footsteps upstairs, kids running up and down the stairs (close to quiet hours), people talking in the lobby at 6 am. Needless to say it was not the trip I was looking for at a time I need most.
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce, Godley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Myles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outstanding !
Stayed 1 night in Feb 2025