Grand Cloudcroft Hotel

2.0 star property
Hotel in Cloudcroft with free breakfast and a 24-hour front desk
VIP Access

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Photo gallery for Grand Cloudcroft Hotel

Front of property
Reception
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Place, Sacramento Mountains Museum
    ‪2 min walk‬
  • Place, Sacramento Peak Observatory
    ‪3 min walk‬
  • Place, Cloudcroft Ice Rink
    ‪7 min walk‬
  • Airport, Alamogordo, NM (ALM-White Sands Regional)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Double King

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 King Beds

Single King

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cloudcroft

Grand Cloudcroft Hotel places you within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. This hotel has 50 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Sacramento Mountains Museum - 2 min walk - 0.1 miles
  • Sacramento Peak Observatory - 3 min walk - 0.2 miles
  • Cloudcroft Ice Rink - 7 min walk - 0.4 miles
  • New Mexico Rails-to-Trails - 17 min walk - 0.9 miles
  • Trestle Recreation Area - 19 min walk - 1.0 mile

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Mad Jack's Mountain Barbecue - ‬13 min walk
  • ‪Brother-N-Law Bbq - ‬11 min walk
  • ‪Western Bar & Cafe - ‬14 min walk
  • ‪Big Daddy's Diner - ‬4 min walk

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with free breakfast and a 24-hour front desk
Built in 2022, the brand new Grand Cloudcroft Hotel features an indoor pool, free WiFi in public areas, and a hot tub. Self parking is offered for USD 13 per night. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a terrace, a fireplace in the lobby, and a vending machine.
Guests can expect free WiFi and 43-inch Smart TVs with cable channels. Microwaves, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 13 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Frequently asked questions

Are free cancellation options available at Grand Cloudcroft Hotel?

Grand Cloudcroft Hotel provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to do within easy reach of Grand Cloudcroft Hotel?

This hotel is located in Cloudcroft, just steps from Sacramento Peak Observatory and Sacramento Mountains Museum, and within a short walk of Cloudcroft Ice Rink. You'll also find Cloudcroft Ski Area and New Mexico Rails-to-Trails within a short drive.

Is parking available on site at Grand Cloudcroft Hotel?

Yes, secured parking is offered for USD 13 per night. Accessible parking is also available for guests.

Does Grand Cloudcroft Hotel feature a casino?

No, Grand Cloudcroft Hotel doesn't have a casino.

Will I find an indoor pool at Grand Cloudcroft Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at Grand Cloudcroft Hotel?

Couples staying at this hotel will appreciate amenities like a smart TV as well as an indoor pool and free breakfast.

Are there hot tubs at Grand Cloudcroft Hotel?

Yes, this hotel has a spa tub.

Does Grand Cloudcroft Hotel feature a restaurant that includes a breakfast menu?

Grand Cloudcroft Hotel offers free continental breakfast each morning though there is no restaurant.

Will Grand Cloudcroft Hotel allow pets to stay free of charge?

No, pets aren't allowed at Grand Cloudcroft Hotel though service animals are welcome.

Are there connecting rooms at Grand Cloudcroft Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Grand Cloudcroft Hotel?

The closest major airport to Grand Cloudcroft Hotel is Alamogordo, NM (ALM-White Sands Regional), which is 25.1 mi away (37 minutes by car).

Are there rooms with balconies at Grand Cloudcroft Hotel?

No, there aren't any guestrooms with balconies at Grand Cloudcroft Hotel.

Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 285 out of 366 reviews
Rating 8 - Good. 59 out of 366 reviews
Rating 6 - Okay. 15 out of 366 reviews
Rating 4 - Poor. 3 out of 366 reviews
Rating 2 - Terrible. 4 out of 366 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Great hotel, clean and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good
Stayed 1 night in Sep 2025

8/10 Good

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was friendly. I called on Monday and requested a room downstairs I was told I had a room downstairs along with my daughters family and when we arrived I was told it was upstairs and that my rooms could not be changed. I was a bit upset with this.
Stayed 2 nights in Sep 2025

10/10 Excellent

Todd, Carlsbad

Stayed 1 night in Aug 2025

10/10 Excellent

Sayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
The breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Pretty and modern-rustic hotel, made it feel high-end. Minimalistic but comfortable. Complimentary breakfast was not great. Given the vibe of the hotel, we expected something beyond a cheap chain-type hotel breakfast. Overall, we would stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie McLean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay if you don’t drive.

The hotel and the stay was good. But the parking lot kind of sucked and was too small.
Stayed 2 nights in Aug 2025

6/10 Okay

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Outside looks nice. Normal hotel breakfast. Got a room in the back with no view at all and very uncomfortable bed. Small room.
Stayed 1 night in Aug 2025

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not staying here again

Nearly $300 a night and they would not even bring clean towels and make up the room when asked to do so. The breakfast was served late every day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Padraic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for easy access to Alamogordo or the mount

It was amazing. Quiet clean with a good veiw. Staff is amazing. Will definitely recommend to my freinds and family.
Stayed 1 night in Jul 2025

10/10 Excellent

Danelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful. Rooms are very clean and comfortable! Staff is friendly. Indoor pool is very nice! Location is perfect! Excellent experience!
Stayed 3 nights in Jul 2025

6/10 Okay

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Estela

Stayed 1 night in Jun 2025

10/10 Excellent

elizabeth, Mountainair

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Yesenia, bloomfield

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy hotel with beautiful surrounding if u like the outdoor.
Stayed 1 night in Feb 2025

10/10 Excellent

Arjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 2 nights in May 2025

8/10 Good

Maria Imailin

Stayed 2 nights in Mar 2025

10/10 Excellent

Dwight, Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed it. Clean, unique good staff.
Stayed 1 night in Mar 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

aniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Getaway

Great service and an amazing town. Rooms were clean and looked brand new. Hotel is really nice and the people are so friendly.
Stayed 4 nights in May 2025