The place is very nice. It's quiet, clean, and comfortable.My only issue is the poor communication and inflexibility of the hosts.My brother and his girlfriend drove 4-1/2 hours and were expected to arrive at the rental an hour before check-in.I was getting ready to board my flight and asked about receiving the access code since my brother would be arriving while we were in flight. I received a flat response of "The code will be sent at 3:00PM".After my flight, I received a text around 3:00PM with the code as they stated. I also received a text from my brother that he was almost at the rental. So I responded to the host and asked if my brother could enter the rental before the 4:00PM check-in time. I didn't receive a response. In fact I never received a response to my question.The next message I received from the host was about checkout the next day. No mention of my previous message.