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Porto Real

2.5 star property
Hotel in Ciudad del Carmen with a fitness center and an outdoor pool

Choose dates to view prices

Photo gallery for Porto Real

Outdoor pool
Breakfast area
Gym
Breakfast area
Business Suite, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, CAM, 24120
  • Place, Victoriano Nieves Cespedes Museum
    ‪7 min walk‬
  • Place, Our Lady of Carmen Church
    ‪13 min walk‬
  • Place, Norte Beach
    ‪3 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪6 min drive‬

Room options

View all photos for Junior Apartment, 1 Bedroom

Junior Apartment, 1 Bedroom | Individually decorated, individually furnished, iron/ironing board

Junior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Queen Bed

Business Suite, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Business Suite, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Individually decorated, individually furnished, iron/ironing board

Superior Suite

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite

Luxury Suite | Individually decorated, individually furnished, iron/ironing board

Luxury Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite

Premium Suite | Individually decorated, individually furnished, iron/ironing board

Premium Suite

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Ciudad del Carmen

Located in Santa Margarita, Porto Real is a leisurely stroll from sights such as Victoriano Nieves Cespedes Museum and Zaragoza Park. This 25-room hotel has an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Victoriano Nieves Cespedes Museum - 7 min walk - 0.4 miles
  • Our Lady of Carmen Church - 13 min walk - 0.7 miles
  • Zaragoza Park - 13 min walk - 0.7 miles
  • Church of Our Lady of Fatima - 20 min walk - 1.1 miles
  • Norte Beach - 2 min drive - 1.4 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive

Restaurants

  • ‪Capiros Pizza - ‬5 min walk
  • ‪SM Sonora's Meat - ‬6 min walk
  • ‪Los 3 Taquitos - ‬8 min walk
  • ‪La Josefina - ‬10 min walk
  • ‪La casa del buen Sabor - ‬7 min walk

About this property

Porto Real

Hotel in Ciudad del Carmen with a fitness center and an outdoor pool
At Porto Real, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and a safe deposit box at the front desk. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a garden.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchenettes, dining areas, and refrigerators.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Separate dining area

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Host will greet you

Pets

  • This property welcomes pets for MXN 100 per pet, per day, plus a deposit of MXN 1000 per stay
  • Dogs and cats only
  • 3 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 100 per pet, per day
  • Service animals are exempt from fees
  • Laundry fee: MXN 0

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1:00 PM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Porto Real Hotel
Porto Real Ciudad del Carmen
Porto Real Hotel Ciudad del Carmen

Frequently asked questions

Is a free cancellation option available at Porto Real?

Porto Real provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Porto Real?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Porto Real on Feb 1, 2026 start from $52.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Porto Real?

This hotel is situated in Santa Margarita within a short 12-minute walk of Zaragoza Park and also 7 minutes on foot from Victoriano Nieves Cespedes Museum. You'll also find Laguna de Terminos and El Zacatal Bridge within a short drive.

Is parking available on site at Porto Real?

No, there isn't parking available at the hotel.

Does Porto Real include a casino?

No, Porto Real doesn't have a casino.

Will I find an indoor pool at Porto Real?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Porto Real?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as an outdoor pool and proposal/romance packages.

Does Porto Real have a hot tub?

No, there isn't a spa tub at this hotel.

Does Porto Real have a restaurant that serves breakfast?

No, Porto Real doesn't have a restaurant that serves breakfast.

Will Porto Real allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Porto Real for a fee of MXN 100 per pet, per day. The property also provides food and water bowls. A deposit of MXN 1000 per stay is collected.

Are there connecting rooms at Porto Real?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Porto Real?

The closest major airport to Porto Real is Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.), which is 3 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Porto Real?

No, there aren't any guestrooms with balconies at Porto Real.

Porto Real Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 71 reviews
Rating 8 - Good. 12 out of 71 reviews
Rating 6 - Okay. 6 out of 71 reviews
Rating 4 - Poor. 3 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Dave, North vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome. Nice and clean, well setup. When we asked the staff if we could move to a different room to avoid some street noise they moved us and upgraded us without charging more!
Stayed 4 nights in Aug 2023

10/10 Excellent

Mariela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service. Clean and safe
Stayed 6 nights in Jun 2023

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to walk downtown or go to the north beach malecón and other attractions. I visited the local market in the morning which was a short 10 minutes walk. The rooms are large and with a kitchen plus living room. Plenty of space to relax
Stayed 3 nights in Feb 2023

6/10 Okay

Jose

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hot water was not enough for shower it. I did not see any swimming pool, even though, there is one in the picture.
Stayed 14 nights in Dec 2021

10/10 Excellent

Valerie

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Clean, spacious and welcoming. We chose this hotel because it was dog friendly and there was an enclosed grassy courtyard around the pool where the dogs could roam and we could relax. The parking is secure, underground so that was great too as we were loaded up for our journey from Canada to Merida. Highly recommend!!
Stayed 1 night in Jan 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refrigerator broken, lied about bed size, supposed to be queen, was double. Need to say pet fee up front and how much. Overall, was nice, but fix your frig and website!
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good accommodations for short stay
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Huge place nice, clean and safe. Definitely recommend and very easy to find taxis.
Stayed 7 nights in Jun 2021

10/10 Excellent

Luis Fernando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico!

Simplemente excelente. Relación calidad/precio inmejorable, instalaciones impecables, buena ubicación, comodidad, amplitud, la piscina fabulosa y todo el personal es muy amable y te hacen sentir en casa. Mención especial para Paul, Vanessa, Cristian y los vigilantes, todos son excepcionales y ayudan en todo momento. Obviamente repetiré en mi siguiente visita!
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and attention from all staff members and great value for the price.
Stayed 1 night in Nov 2020

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Un poco complicado respecto a la persona que atiende ( la que da informes). No el policía que te recibe el bien. Fue complicado comunicarme con ella no contesta y siempre está ocupada. Tienes que adaptarte a sus tiempos y a su manera. Y eso fue lo complicado, el lugar super bien .
Stayed 1 night in Aug 2025

10/10 Excellent

Arely

Traveled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Todo bien
Stayed 1 night in Jun 2025

8/10 Good

Kathia Christhell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien solo sugiero cambiar las toallas están un poco desgastadas y que el pago se pueda hacer por aquí por medio de expedía
Stayed 1 night in Apr 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Adriana

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Un lugar cómodo reciben mascotas, sin embargo no estaba muy limpio, en la suite hay que llevar hasta el trapo , jabón para lavar algún traste, en la habitación principal está el calentador y se prende muy temprano haciendo mucho ruido por unos minutos, el microondas no tiene el lugar apropiado ya que hay que cambiarlo para poder abrir y cerrar la puerta. El balcón está sucio. Si te quedas varios días tendrás que comprar hasta el trapeador por si se te cae algun líquido ya que no se cuenta ni con un trapo. Limpian todos los días sin embargo solo le pasan en trapeador sucio y por lo que uno paga está muy caro.
Stayed 4 nights in Dec 2024

4/10 Poor

JOSE ANTONIO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
En general todo bien, salvo la actitud del encargado de mantenimiento, Un tipo que nos trató muy descortesmente, solo por que según el, habíamos ingresado muy temprano a la alberca, lo cual no es cierto por que eran mas de las 9 am. Según indica el reglamento. Se portó muy mal, nos insinuó que nos gustaba bañarnos en albercas sucias...incluso me enfrentó con un lenguaje corporal y voz cortante y carente de todo respeto.... La verdad que ese tipo arruinó nuestra estadía que hubiera sido de un 9.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
security
Stayed 5 nights in May 2024

8/10 Good

Sandra

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Buena opción sobre todo si se viaja con mascota
Stayed 1 night in Feb 2024

10/10 Excellent

David Victoriar Romero

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Una estancia cómoda agradable con disponibilidad y relajamiento. recomendable al 100%
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Helmut

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación es muy cómoda y grande
Stayed 1 night in Jan 2024

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