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Christchurch City Hotel

4.0 star property
Hotel with a rooftop terrace, steps from Cashel Mall

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Photo gallery for Christchurch City Hotel

Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout drapes
Reception
Front of property
Exterior
Breakfast and dinner served, Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
699 Colombo St, Christchurch, Canterbury, 8011
  • Place, Cathedral Square
    ‪1 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Riverside Market
    ‪3 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Minibar, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout drapes

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(32 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio | Minibar, desk, laptop workspace, blackout drapes

Studio

9.6 out of 10
Exceptional
(53 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows | Minibar, desk, laptop workspace, blackout drapes

City Room, 1 King Bed, No Windows

9.4 out of 10
Exceptional
(23 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 3

View all photos for Executive Suite

Minibar, desk, laptop workspace, blackout drapes

Executive Suite

  • Sleeps 4

View all photos for Studio

Bathroom amenities | Shower, eco-friendly toiletries, hair dryer, towels

Studio

  • Sleeps 2

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About the neighborhood

Christchurch

Located in Christchurch City Centre, Christchurch City Hotel is adjacent to Cashel Mall and within a 5-minute walk of other popular sights like Bridge of Remembrance. This 46-room, 4-star hotel has a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Cathedral Square - 1 min walk - 0.0 miles
  • Te Pae Christchurch Convention and Exhibition Centre - 3 min walk - 0.2 miles
  • Riverside Market - 3 min walk - 0.2 miles
  • New Regent Street - 3 min walk - 0.2 miles
  • Hagley Park - 8 min walk - 0.5 miles

Getting around

  • Christchurch Railway Station - 10 min drive
  • Christchurch International Airport (CHC) - 20 min drive

Restaurants

  • ‪The Rockpool Bar - ‬2 min walk
  • ‪The Loft Bar - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Hachi Hachi - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Christchurch City Hotel

Hotel with a rooftop terrace, steps from Cashel Mall
Guests staying at Christchurch City Hotel enjoy a rooftop terrace, free WiFi in public areas, and a banquet hall. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for NZD 50.00 per person one-way. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables. This smoke-free hotel also has a porter/bellhop.
42-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Minibars, coffee makers, and free local calls are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 80.0 per day
  • Cribs/infant beds are available for NZD 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 20
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Frequently asked questions

Is a free cancellation option available at Christchurch City Hotel?

Christchurch City Hotel provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What can I see within easy reach of Christchurch City Hotel?

This hotel is situated in Christchurch City Centre, just steps from Cathedral Square and Cashel Street Shopping Area, and within a short walk of Riverside Market. You'll also find New Regent Street and Hagley Park less than a mile away.

Is parking available on site at Christchurch City Hotel?

Bicycle parking is also available for guests.

Does Christchurch City Hotel include a casino on the premises?

No, Christchurch City Hotel doesn't have a casino.

Will I find an indoor pool at Christchurch City Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Christchurch City Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Christchurch City Hotel?

No, this hotel doesn't have a spa tub.

Does Christchurch City Hotel feature a restaurant that includes a breakfast menu?

Yes, Christchurch City Hotel serves a full breakfast for a surcharge each morning at The One Restaurant & Bar.

Will Christchurch City Hotel allow pets to stay free of charge?

No, pets aren't allowed at Christchurch City Hotel though service animals are welcome.

Does Christchurch City Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Christchurch City Hotel?

The closest major airport to Christchurch City Hotel is Christchurch International Airport (CHC), which is 6.6 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Christchurch City Hotel?

No, there aren't any guestrooms with balconies at Christchurch City Hotel.

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 414 out of 555 reviews
Rating 8 - Good. 112 out of 555 reviews
Rating 6 - Okay. 19 out of 555 reviews
Rating 4 - Poor. 5 out of 555 reviews
Rating 2 - Terrible. 5 out of 555 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of central city attractions. No parking - though a $10 deal with nearby parking building. Beds were too hard!
Stayed 2 nights in Sep 2025

10/10 Excellent

Wissam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the city center. Clean room, comfortable bed, clean bathroom.
Stayed 2 nights in Sep 2025

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Terrible Foyer

Excellent hotel in a great location but the tiny reception area really lets it down. It is drab and unwelcoming, and there is absolutely no where to stand if there are more than 3 or 4 people in there at the same time.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany, Leeston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, affordable place to stay in central city.
Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to for all my Christchurch visits. Feels very new and very clean. And the staff are very keen to assist and I feel nicely looked after. The rooms everything you need and the beds are comfortable. And heaps of coffee and food choices literally just next door.
Stayed 1 night in Sep 2025

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel right in the city so we could walk everywhere. It was very quiet being new with black out curtains. The shower pressure was awesome. The breakfast was excellent with good options & friendly service. Good quiet room aircon which was easy to adjust to how we liked it.Our only complaint was the bed was too hard & they kindly put a topper on it which didnt make it much softer. It also had the standard hotel polyester duvee inner which makes me sweat but luckily there was a natural fiber blanket so we could take the polyester off & just use the blanket.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with partner
Liked: Amenities
Great location and cost sensitive. Will certainly return and recommend to others.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter, Te Puke

Liked: Staff & service
Nice hotel, close to the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in central Christchurch. Rooms were spacious and modern. The parking isn’t onsite but very close. The bar and resteraunt on the rooftop over looking cathedral square is amazing! Excellent food and wine service! Will be going back
Stayed 2 nights in Jul 2025

10/10 Excellent

Trav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy
Stayed 1 night in Jul 2025

10/10 Excellent

jenni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love how close it was to the shops all in waking distance Room was clean and the staff were friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this property. Rooms look and feel new, clean and well designed. Bathroom room was also new and very clean. Happily stay again for work. Plus is the great dining options, lots of shopping near by and so on:
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie, Taupo

Liked: Cleanliness, amenities, property conditions & facilities
Great restaurant for dinner and breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms , staff so friendly. Breakfast was excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect with easy access to Central locations. Christchurch tram just across the road. Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cynthia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Christchurch City Hotel was perfect for our stay. Close to town and the Cathedral, plus the staff were welcoming and friendly. Will definitely stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Cole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Sui and Brad were amazing hosts. Went over and above to make sure I had everything I needed. The hotel is in a good location accessible to a lot of what the CBD has to offer.
Stayed 2 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, beautiful location, helpful service
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy, and lovely service
Stayed 2 nights in Jun 2025