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Hotel Colonial Zaci by GuruHotel

Property class: 3.5

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Photo gallery for Hotel Colonial Zaci by GuruHotel

A modern outdoor patio with stone walls, potted plants, and outdoor furniture.
A spacious interior with a tiled floor, a wooden table with items on it, and potted plants.
A bedroom with a stone-patterned ceiling, a wooden bed frame, a bench at the foot of the bed, and a nightstand with a plant.
A hotel reception area with a stone wall, a reception desk, a clock, and a staircase leading to another part of the hotel.
A modern living room with a sofa, coffee table, and chairs, a flat-screen TV mounted on the wall, and ceiling lights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 42 #196 x 35 y 37, Centro, Valladolid, YUC, 97780
  • Place, Cathedral of San Gervasio
    ‪3 min walk‬
  • Place, Casa de los Venados
    ‪5 min walk‬
  • Place, Valladolid Municipal Palace
    ‪5 min walk‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Private Bathroom

A bedroom with a large bed, a nightstand, a grey sofa, a decorative wall, and a view of an outdoor area with plants and a statue.

Deluxe Room, 1 Queen Bed, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds, Private Bathroom, City View

A hotel room with two beds, a patterned rug, a wall-mounted air conditioner, and a framed picture on the wall.

Family Double Room, 2 Double Beds, Private Bathroom, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed, Private Bathroom, City View

A bedroom with a stone-patterned ceiling, a wooden bed frame, a bench at the foot of the bed, and a nightstand with a plant.

Premier Suite, 1 King Bed, Private Bathroom, City View

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Valladolid

Located in Colonia Centro, Hotel Colonial Zaci by GuruHotel is next to Francisco Canton Rosado Park and Chocolate Museum - Story Valladolid. Each of the 8 rooms at this 3.5-star hotel includes a furnished patio, a dining area, and a sitting area. Centrally located in Valladolid, the hotel is connected to a shopping center, and a short walk from Cathedral of San Gervasio and Valladolid Municipal Palace.

What's nearby

  • Francisco Canton Rosado Park - 2 min walk - 0.1 miles
  • Cathedral of San Gervasio - 3 min walk - 0.2 miles
  • Casa de los Venados - 5 min walk - 0.3 miles
  • Valladolid Municipal Palace - 5 min walk - 0.3 miles
  • Cenote Zaci - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 111 min drive

Restaurants

  • ‪Mesón del Marqués - ‬3 min walk
  • ‪Marquesitas El tío Batman - ‬3 min walk
  • ‪Los Portales - ‬4 min walk
  • ‪Agustin Gusto - ‬2 min walk
  • ‪Hosteria Del Marques - ‬3 min walk

About this property

Hotel Colonial Zaci by GuruHotel

At Hotel Colonial Zaci by GuruHotel, guests have access to a rooftop terrace, free WiFi in public areas, and a library. If you plan to drive, free extended parking is available. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include express check-in, express check-out, and a terrace.
20-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi. Tempur-Pedic beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Furnished patios, dining areas, and sitting areas are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hotel Kuxtal
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  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
9.4 out of 10, Exceptional, 189 reviews
$35 nightly
The price is $43
Oct 8 - Oct 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free extended parking on site
  • Self parking on site (surcharge)

Things to do

  • Library
  • TV in common areas

Family friendly

  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch smart TV
  • Netflix

Food and drink

  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

The property charges 4.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 200 (subject to availability)
  • Credit card charges are subject to a surcharge of 4.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free nearby parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 15 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Colonial Zaci
Colonial Zaci By Guruhotel
Hotel Colonial Zaci by GuruHotel Hotel
Hotel Colonial Zaci by GuruHotel Valladolid
Hotel Colonial Zaci by GuruHotel Hotel Valladolid

Frequently asked questions

Is a free cancellation option available at Hotel Colonial Zaci by GuruHotel?

Hotel Colonial Zaci by GuruHotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Colonial Zaci by GuruHotel?

As of Oct 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Colonial Zaci by GuruHotel on Oct 19, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Colonial Zaci by GuruHotel?

This hotel is situated in Colonia Centro, just steps from Chocolate Museum - Story Valladolid and Francisco Canton Rosado Park, and within a short walk of Casa de los Venados. You'll also find Cenote Zaci and Calzada de los Frailes less than a mile away.

Will I be able to park at Hotel Colonial Zaci by GuruHotel?

Yes, extended parking is offered for free at the hotel and parking is available for a surcharge.

Does Hotel Colonial Zaci by GuruHotel include a casino on the premises?

No, Hotel Colonial Zaci by GuruHotel doesn't have a casino.

Is there an indoor pool at Hotel Colonial Zaci by GuruHotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Colonial Zaci by GuruHotel?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and turndown service.

Are there hot tubs at Hotel Colonial Zaci by GuruHotel?

No, there isn't a spa tub at this hotel.

Does Hotel Colonial Zaci by GuruHotel have a restaurant with a breakfast menu?

No, Hotel Colonial Zaci by GuruHotel doesn't have a restaurant that serves breakfast.

Does Hotel Colonial Zaci by GuruHotel allow pets to stay for free?

No, pets aren't allowed at Hotel Colonial Zaci by GuruHotel though service animals are welcome.

Are there connecting rooms at Hotel Colonial Zaci by GuruHotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Hotel Colonial Zaci by GuruHotel?

Yes, every guestroom at Hotel Colonial Zaci by GuruHotel comes with a furnished patio and some offer city and garden views.

Hotel Colonial Zaci by GuruHotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 152 reviews
Rating 8 - Good. 32 out of 152 reviews
Rating 6 - Okay. 15 out of 152 reviews
Rating 4 - Poor. 5 out of 152 reviews
Rating 2 - Terrible. 6 out of 152 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+++ all around great staff nice rooms great location 100% recommended.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with air con, nice staff, centrally located
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities
Perfect location, staff is very nice
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and service was wonderful. One block up from center park. Four block walk to Zaci Cenote!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was solid from location to cleaniness. Water from the shower needs some effort to figure out though
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, pretty much what you see on photos. Hotel is centrally located with free parking just across the street. I would repeat if I came back to Valladolid
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
The hotel was okay overall. Its location is incredible, which is definitely the biggest plus. It also has parking, and the facilities feel like a plus in terms of amenities. Unfortunately, the service was disappointing, and the beds were very uncomfortable, which was honestly quite sad and affected the overall experience.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from this hotel. The location is excellent. You can walk to many different town locations (restaurants, the Main Park, the San Servacio Temple, Calzada de los Frailes). Staff was very attentive and friendly. The room was beautiful.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean just older
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Amenities
It is near the city center and restaurants, which is a plus. There is very little hot water and no amenities.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Excellent location. The room was very noisy and not so clean. Hot water was intermittent.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We got a room not at the main property building but across the street where they have the parking lot and like 6 other units. Was a bit skeptical at first but the rooms had good AC and clean bathrooms. The decor was a bit strange with a jaguar statue with a green light, lol but overall the stay was pleasant. Hotel is 2 blocks from main plaza and restaurants. Parking lot has only 7-8 spaces, so get there early. Staff was super nice.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
I woke up with a cocoroach in my bed, the little balcony they so advertise in their site was full of garbage and dirty months without cleaning at least, in the reception a client was complaining about the room not being made, thank God I only stayed one night..honestly AWFUL, I was going to book for other days but of course i ill never return to the place..how can u grade it excellent in your site...NO WAY
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

sufficient for 2 nights in a central location

we stayed at the hotel for two nights and rated the stay as adequate for the price. the hotel staff were not exactly workhorses, and were always on their cell phones and sitting around in the lobby instead of helping with luggage or holding doors. the rooms were okay, if not totally clean. you have enough space, but no refrigerator. Hot water only comes after a few minutes. the worst: the noise from the street, the neighboring rooms or the fountain in the courtyard. the best: the central location and working a/c
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I liked that this hotel was just steps away from the city center and all the restaurants, but the room was extremely small, there was very loud music outside until late, and our window faced the stairs which people could look right in to our room. There was no pool and the rooftop was very bare. Didn’t have a restaurant in the lobby, they offer you coffee in the morning but it was turned off and cold and there was nowhere to sit to enjoy the coffee.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
AC stopped working in the middle of the night.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not understand how this property has been rated so highly. We really did not have a good stay. Our bathroom ceiling light was leaking the entire time. Every time you used the toilet you got dripped on and a huge wet patch. I reported this multiple times but the staff didn’t help. They said it was going to get fixed and never was. If I can give you any advice it would be to pay that little bit extra for a different hotel.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una mentira su anuncio. Reservé habitación de luces con cama Queen y vista a la ciudad. Me dieron un mini cuarto, con la coladera de la regadera tapada, sin vista. El personal muy temprano riéndose y no dejaban descansar. El personal de recepción no quisieron cancelar mi reserva. No solucionaron nada. Todo estuvo muy mal. Quedé a disgusto
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, muy buena ubicación
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y para una noche o dos es Perfecto
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft in der Nähe vieler Sehenswürdigkeiten. Alles fussläufig erreichbar. Zimmer waren grosszügig. Leider kein Lift. Würden es aber auf jeden Fall wieder buchen.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lidt snydt af billederne
Stayed 2 nights in Mar 2026