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Cross Chiang Mai Riverside

5.0 star property
Riverfront hotel with a full-service spa and free valet parking

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Photo gallery for Cross Chiang Mai Riverside

Breakfast, lunch, dinner served; international cuisine
Suite, Garden View | Minibar, in-room safe, desk, laptop workspace
Garden
Breakfast, lunch, dinner served; international cuisine
Pool Suite | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Free WiFi
  • Room service

Explore the area

Map
369/1 Charoenraj Road, Wat Ket, Muang, Chiang Mai, 50000
  • Central Festival Chiangmai
    ‪19 min walk‬
  • Tha Phae Gate
    ‪3 min drive‬
  • Chiang Mai Night Bazaar
    ‪3 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪9 min drive‬

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Room options

View all photos for Grand Suite River View

Minibar, in-room safe, desk, laptop workspace

Grand Suite River View

  • 699 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Suite

Pool Suite | Minibar, in-room safe, desk, laptop workspace

Pool Suite

  • 1911 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, River View

Suite, River View | Minibar, in-room safe, desk, laptop workspace

Suite, River View

10.0 out of 10
Exceptional
(1 review)
  • 548 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View | Minibar, in-room safe, desk, laptop workspace

Suite, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 548 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Chiang Mai

Located in Wat Ket within a mile (2 km) of Warorot Market, Cross Chiang Mai Riverside is within 2 miles (3 km) of other popular sights such as Tha Phae Gate. This 30-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Warorot Market - 17 min walk - 0.9 miles
  • Central Festival Chiangmai - 19 min walk - 1.0 mile
  • Tha Phae Gate - 3 min drive - 1.4 miles
  • Chiang Mai Night Bazaar - 3 min drive - 1.4 miles
  • Chiang Mai Rajabhat University - 4 min drive - 1.5 miles

Getting around

  • Chiang Mai Railway Station - 9 min drive
  • Chiang Mai Intl. Airport (CNX) - 24 min drive

Restaurants

  • ‪ข้าวซอยเสมอใจ - ‬4 min walk
  • ‪ข้าวซอยลําดวน ฟ้าฮ่าม - ‬1 min walk
  • ‪หมูกระทะฟ้าฮ่าม - ‬3 min walk
  • ‪เขยเจียงใหม่ - ‬2 min walk
  • ‪Maepan Seafood - ‬8 min walk

About this property

Cross Chiang Mai Riverside

Riverfront hotel with a full-service spa and free valet parking
At Cross Chiang Mai Riverside, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for THB 900 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a gym, a steam room, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Balconies, sitting areas, and minibars are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Thai

Similar properties

2 restaurants, breakfast served

InterContinental Chiang Mai The Mae Ping by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 192 reviews
$140 nightly
The price is $151
Jul 14 - Jul 15
Total includes taxes and fees
InterContinental Chiang Mai The Mae Ping by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; THB 900 for adults and THB 450 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Oxygen

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Mandatory gala dinner fees are included in the room rate for 2 guests on November 1, December 25, and December 31, valid for food only; fees apply for beverages. The posted Gala Dinner fees apply to extra guests only.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for THB 2500.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Gala Dinner on November 15 per adult: THB 3500
  • Gala Dinner on November 15 per child: THB 1750 (from 4 to 12 years old)
  • Gala Dinner on November 05 per adult: THB 3500
  • Gala Dinner on November 05 per child: THB 1750 (from 4 to 12)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately THB 900 for adults and THB 450 for children
  • Airport shuttle fee: THB 900 per vehicle (one-way)
  • Rollaway bed fee: THB 2500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 56/2566

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 8 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

X2 Riverside Resort
X2 Chiang Mai Riverside
X2 Riverside
X2 Chiang Mai Riverside Resort
Cross Chiang Mai Riverside Hotel
Cross Chiang Mai Riverside Chiang Mai
Cross Chiang Mai Riverside Hotel Chiang Mai
Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside)

Frequently asked questions

Is free cancellation available at Cross Chiang Mai Riverside?

Cross Chiang Mai Riverside offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Cross Chiang Mai Riverside?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Cross Chiang Mai Riverside on Jun 30, 2025 start from $136.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Cross Chiang Mai Riverside?

This hotel is situated in Wat Ket within a 10-minute walk of Riverside and Mae Ping River. You'll also find Chiang Mai Night Bazaar and Tha Phae Gate within a short drive.

Is there parking available at Cross Chiang Mai Riverside?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Cross Chiang Mai Riverside?

There is a full-service spa available for guests to enjoy and services include Thai massages, aromatherapy, and couples treatments.

Does Cross Chiang Mai Riverside feature a casino at the property?

No, Cross Chiang Mai Riverside doesn't have a casino.

Is there an indoor pool at Cross Chiang Mai Riverside?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 8 PM.

Is Cross Chiang Mai Riverside a good place to stay for couples?

This riverfront hotel offers many amenities for couples such as an outdoor pool and a poolside bar with some guestrooms featuring private pools.

Are there hot tubs at Cross Chiang Mai Riverside?

No, but guests can enjoy a steam room at this hotel.

Does Cross Chiang Mai Riverside feature a restaurant that includes a breakfast menu?

Yes, Cross Chiang Mai Riverside serves an English breakfast for a surcharge each morning at Oxygen.

Does Cross Chiang Mai Riverside allow pets to stay for free?

No, pets and service animals aren't allowed at Cross Chiang Mai Riverside.

Are there connecting rooms at Cross Chiang Mai Riverside?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Cross Chiang Mai Riverside?

The closest major airport to Cross Chiang Mai Riverside is Chiang Mai Intl. Airport (CNX), which is 5.3 mi away (24 minutes by car).

Can I book a room with a balcony at Cross Chiang Mai Riverside?

Yes, every guestroom at Cross Chiang Mai Riverside comes with a balcony with some featuring river or garden views.

Does Cross Chiang Mai Riverside host weddings?

Take advantage of the wedding venue at Cross Chiang Mai Riverside if you plan to say "I do" during your trip.

Cross Chiang Mai Riverside Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 59 out of 83 reviews
Rating 8 - Good. 20 out of 83 reviews
Rating 6 - Okay. 4 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Stayed 2 nights in Nov 2024

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main downside is that the traffic outside prevents walking into the old city or night market. This is a major disadvantage. Also many of the day trips outside the city will not pickup at the hotel. The staff of the hotel were wonderful
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are the best! Everyone was so friendly and helpful,especially Poppy. She was above and beyond helping a stranger new to Chiang Mai and to Thailand. The people here make all the difference in a great stay.
Stayed 7 nights in Oct 2023

8/10 Good

Weiqiong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is closer to Central Festival Shopping centre, which I think it is very popular for local and international travellers. The breakfast is good. it is mordern signed hotel, only around 30 rooms but each room faces the river. It is great experience.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Chunyang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
整個飯店建築很漂亮，服務算中上，早餐是大亮點！泳池很漂亮，但內裝偏俗氣。 飯店的建築和空間設計真的很美，復古磚瓦設計，而且是完全無障礙的設計，很貼心。 其中有一天早餐因為餐廳有活動，所以在中庭吃，飯店還請人來現場演唱，真的很會營造氣氛。 早餐絕對是這間飯店大加分的地方，可以任點想吃的，而且每一道都還不錯，西式餐點比泰式的做得好，所以連住兩晚也不會覺得早餐沒變化。 泳池旁的躺椅和整個泳池區都很放鬆，可以從下午坐到夕陽，房間也都面河畔，黃昏的時候真的很美，很放鬆。 唯一不足大概就是內裝跟建築外觀很不搭，感覺比較廉價，還有床鋪有一些潮濕的味道。 整體來說，還是很適合嘗試來住看看

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay, the room and facilities were excellent. the best thing about the hotel are the staff who were brilliant from start to finish.
Stayed 3 nights in Mar 2023

10/10 Excellent

Julio

Stayed 3 nights in Feb 2023

8/10 Good

Evan, Lond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is architecturally striking, but the same level of thought should have gone into the rooms, where furniture is sparse and closet space is minimal. The staff is all lovely, but inexperienced (especially in the restaurant) and most of them speak little English. All in all thought we had a lovely stay.
Stayed 7 nights in Feb 2023

10/10 Excellent

Jillian E

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only 1 night here (our last in Chiang Mai and of our trip to Thailand ) and could not be more pleased with the quiet, clean, peaceful setting. The roof top pool is beautiful with lovely sunset views and the staff were quite friendly and helpful. Would stay again for sure and did not want to leave !
Stayed 1 night in Dec 2022

10/10 Excellent

Tobias

Stayed 1 night in Jun 2022

10/10 Excellent

Possawee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for the Riverside district

Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!
Stayed 2 nights in Feb 2020

10/10 Excellent

Cholla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel & Staff

Never before have I actually met a general manager at a hotel. This place makes you feel like family. 10/10
Stayed 5 nights in Nov 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Nicolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Felt like I was staying at own private house in the country even this property is located in a bustling neighborhood.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly and helpful staff!
Stayed 2 nights in Mar 2019

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