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Royal Palm Bacalar Cabañas & Lagoon Club

3.0 star property

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Photo gallery for Royal Palm Bacalar Cabañas & Lagoon Club

Terrace/patio
Deluxe Room | Free WiFi, bed sheets
View from property
Outdoor pool
Deluxe Room | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Carretera Federal Chetumal Bacalar, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪19 min walk‬
  • Place, Lake Bacalar
    ‪4 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Lake View

Premium Room, Lake View | Free WiFi, bed sheets

Premium Room, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Free WiFi, bed sheets

Deluxe Room

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | Free WiFi, bed sheets

Deluxe Studio

  • Partial lake view
  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Bacalar

Royal Palm Bacalar Cabañas & Lagoon Club places you within a short walk of Cenote Negro and within a mile (2 km) of Municipal Spa of Bacalar. This 6-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Municipal Spa of Bacalar - 19 min walk - 1.0 mile
  • Fort of San Felipe - 4 min drive - 1.2 miles
  • Lake Bacalar - 4 min drive - 1.4 miles
  • Cenote Azul - 4 min drive - 1.6 miles
  • Laguna Bacalar Ecological Park - 5 min drive - 1.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪La Bendición Dios - ‬2 min drive
  • ‪Enamora - ‬3 min drive
  • ‪Albahaca - ‬11 min walk
  • ‪Mr. Taco - ‬3 min drive
  • ‪Bacalar Beach Club - ‬7 min walk

About this property

Royal Palm Bacalar Cabañas & Lagoon Club

Guests staying at Royal Palm Bacalar Cabañas & Lagoon Club enjoy features like an outdoor pool. If you drive, put free parking to good use. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
42-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Coffee makers, fans, and wardrobes or closets are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Casa Aakal Lagoon Front
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  • Free WiFi
  • Air conditioning
  • 24/7 front desk
8.6 out of 10, Excellent, 291 reviews
Casa Aakal Lagoon Front

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Bicycle rentals
  • Games
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Paper towels

More

  • Air conditioning
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 250 per pet, per night
  • 1 total (55 lbs is the maximum weight per pet)

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 1500 per stay
  • Cleaning fee: MXN 300 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 250 per pet, per night
  • Late check-out fee: MXN 400 (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Royal Palm Bacalar Cabañas & Lagoon Club Cabin
Royal Palm Bacalar Cabañas & Lagoon Club Bacalar
Royal Palm Bacalar Cabañas & Lagoon Club Cabin Bacalar

Frequently asked questions

Is a free cancellation option available at Royal Palm Bacalar Cabañas & Lagoon Club?

Royal Palm Bacalar Cabañas & Lagoon Club offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see near Royal Palm Bacalar Cabañas & Lagoon Club?

This hotel is located in Bacalar, a short 19-minute walk from Municipal Spa of Bacalar and also 11 minutes on foot from Cenote Negro. You'll also find Laguna Bacalar Ecological Park and Lake Bacalar within a short drive.

Will I be able to park at Royal Palm Bacalar Cabañas & Lagoon Club?

Yes, self parking is offered for free at the hotel.

Does Royal Palm Bacalar Cabañas & Lagoon Club have a casino?

No, Royal Palm Bacalar Cabañas & Lagoon Club doesn't have a casino.

Is there an indoor pool at Royal Palm Bacalar Cabañas & Lagoon Club?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Royal Palm Bacalar Cabañas & Lagoon Club?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include private pools and soaking tubs.

Are there hot tubs at Royal Palm Bacalar Cabañas & Lagoon Club?

No, there isn't a spa tub at this hotel.

Does Royal Palm Bacalar Cabañas & Lagoon Club have a restaurant with a breakfast menu?

No, Royal Palm Bacalar Cabañas & Lagoon Club doesn't have a restaurant that serves breakfast.

Does Royal Palm Bacalar Cabañas & Lagoon Club allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Royal Palm Bacalar Cabañas & Lagoon Club for a fee of MXN 250 per pet, per night.

Are there connecting rooms at Royal Palm Bacalar Cabañas & Lagoon Club?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Royal Palm Bacalar Cabañas & Lagoon Club?

The closest major airport to Royal Palm Bacalar Cabañas & Lagoon Club is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 22.9 mi away (36 minutes by car). Another top airport is Corozal (CZH), which is around 19.5 mi away.

Are there rooms with balconies that I can book at Royal Palm Bacalar Cabañas & Lagoon Club?

Yes, some guestrooms at Royal Palm Bacalar Cabañas & Lagoon Club offer a deck and may feature lake views.

Royal Palm Bacalar Cabañas & Lagoon Club Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 4 out of 36 reviews

9.0/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

TIMOTHY, PEARLAND

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It's very difficult and confusing getting to the location. You have to drive down a trail from the main road to get to the office to check in. The pier that is the main highlight on Expedia is far away from the property. It's very decieving. But once you get situated it's ok. The room I had was much closer to the pier than the other rooms closer to the office. The pier is great though.
Stayed 1 night in Aug 2025

2/10 Terrible

Shanna

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The pool is very far from the room. Sliding doors don’t close properly allowing mosquitos to come in. I don’t blame the staff. They are very friendly and tried to help however this property doesn’t look like anything advertised. The bed is made of cement and the mattress is hard. We can’t sit on the porch due to bats droppings and smells of bats.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Royal Palm was amazing and my family and I cannot wait to return. Amari was so helpful and so easy to contact via WhatsApp. Upon arrival she offered me a cold beer and created us with the cutest resident puppy named Mila. Check in was easy and check out was even better. Our room was clean and comfortable with sky tv and internet access. Bathroom was in great conditions. The best part is having the room right on the lagoon, it’s beautiful and clean. My daughter and I swam daily and watched the sunrise right on the dock. Also, great location as there is a restaurant right across the street and basically on the property. Town is a 2 min drive and if it weren’t as hot as it was in July, we could have also walked. We cannot wait to return!
Stayed 2 nights in Jul 2023

6/10 Okay

Peter

Stayed 1 night in Feb 2023

10/10 Excellent

Fernando, Foster City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazingly Beautiful Resort loved ever moment..can’t wait to return my new favorite place.Bacalar
Stayed 3 nights in Apr 2022

10/10 Excellent

Alfonso, Washington

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The private dock is amazing. Perfect place to salute to the sun in the morning. The lake is a dream.
Stayed 1 night in Jan 2022

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Pablo, Mexico

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar excelente para relajarse y sentirse bienvenido, la señora encargada es un amor , muy atenta y amable !! Todo muy limpio, ordenado y con todos los servicios !! Son súper flexibles en el horario de la alberca siempre y cuando no molestes a los otros huéspedes !! Todos súper amables sin duda volvería !!
Stayed 2 nights in Aug 2020

10/10 Excellent

Melissa, California

Traveled with partner
Liked: Cleanliness, amenities
We loved that we had private access to the lagoon just a short drive from the room. They have a 2-person kayak, bicycles for our use, a paddle boat and a dock with a hammock! The owners were excellent about communicating with us before and during our stay!
Stayed 3 nights in Jan 2020

6/10 Okay

Gerardo

Traveled with family
Liked: Cleanliness, staff & service
El personal amable pero el lugar no es como lo esperaba
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities
La camera ottima, pulita, silenziosa e grande, il personale squisitamente gentile e premuroso
Stayed 6 nights in Nov 2025

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Siento que no hay mucha seguridad, siento que cualquiera pueda accesar a media noche , no vi guardia de seguridad, todo lo demás 10 de 10. De hecho voy a regresar y me voy a volver a hospedar en ese hotel
Stayed 1 night in Sep 2025

8/10 Good

María Elisa

Liked: Cleanliness, property conditions & facilities
Buen la estancia, aunque hay que mejorar detalles de las habitaciones.
Stayed 2 nights in Aug 2025

2/10 Terrible

alvaro

Traveled with family and small children, Traveled with family
Disliked: Amenities
Muy mal. Sucia y de mal olor
Stayed 2 nights in Jul 2025

8/10 Good

Sergio Alberto

Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort

Recomendable

La verdad esta increíble a mi novio y a mi nos encanto, Daniela se porto súper bien y estuvo al pendiente, se los recomiendo mucho,
Stayed 3 nights in Feb 2025

10/10 Excellent

Anany

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, room comfort
Todo muy bien, la habitación es muy bonita
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Bertrand

Traveled with family
Disliked: Room comfort

Hôtel à fuir

Contrairement à la photo , nous étions dans une chambre pour 4 à 400 mètres du lac avec une route passante à traverser. La chambre était au bord d une route avec passage de camions toute la nuit . Coupure d électricité une bonne partie de la nuit donc plus de climatisation au mois d août c est un peu dure ! Personnel très déplaisant
Stayed 2 nights in Aug 2023

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Fide

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Habitación amplia, personal amable, club de laguna lindo, restaurantes cerca.
Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
El lugar esta increíble, las habitaciones son austeras y los muebles muy viejos, es un ambiente selvático; el servicio y la comunicación con el personal del hotel muy malo; la gente es muy amable pero les falta capacitación. El muelle es lo máximo, el amanecer es increíble
Stayed 2 nights in Apr 2022

2/10 Terrible

claudia

Traveled with partner
La habitacion que nos dieron estaba en muy mal estado. El baño no coincide con las fotos de la publicidad. Esta en malas condiciones, ademas todo el tiempo huele a caño con olores muy intensos que se penetran en la habitación. Pedimos cambio y no lo negaron. Ademas no esta al pie de la laguna sino a 1 km. De distancia. Pagamos en efectivo y pedi devolución del dinero por el fraude y no quisieron acceder
Stayed 2 nights in Nov 2021

10/10 Excellent

Margarita

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

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