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Crabwall Manor & Spa, BW Signature Collection

3.0 star property
Hotel in Chester with a full-service spa and a health club

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Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Indoor pool, sun loungers
Lobby lounge
Fitness facility
Property grounds
Suite, 1 Double Bed, Non Smoking (View) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included

Explore the area

View in a map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • Place, University of Chester
    ‪3 min drive‬
  • Place, Countess of Chester Hospital
    ‪4 min drive‬
  • Place, Chester Zoo
    ‪5 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪36 min drive‬

Room options

Junior Suite

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(12 reviews)
  • 126 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Classic Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

10.0 out of 10
Exceptional
(2 reviews)
  • 136 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(24 reviews)
  • 146 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (View)

Suite, 1 Double Bed, Non Smoking (View) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Non Smoking (View)

9.8 out of 10
Exceptional
(6 reviews)
  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, 1 Bedroom

  • Sleeps 2

View all photos for Superior Double or Twin Room, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room, 1 Bedroom

  • Sleeps 2

Master Suite

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Suite With Double Bed And View-Non-Smoking

  • Sleeps 2

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About the neighborhood

Chester

Crabwall Manor & Spa, BW Signature Collection places you within 2 miles (3 km) of University of Chester and Countess of Chester Hospital. This 48-room, 3-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • University of Chester - 3 min drive - 1.7 miles
  • Countess of Chester Hospital - 4 min drive - 1.7 miles
  • Chester Zoo - 5 min drive - 2.7 miles
  • Chester City Walls - 5 min drive - 2.8 miles
  • Chester Racecourse - 7 min drive - 3.2 miles

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Oakfield - ‬6 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel in Chester with a full-service spa and a health club
Guests of Crabwall Manor & Spa, BW Signature Collection enjoy a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, phones, and ironing boards are also available. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Espa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Frequently asked questions

What's there to do near Crabwall Manor & Spa, BW Signature Collection?

Guests enjoy the hotel's location in Chester based on their ratings, and it's close to Chester Zoo, Chester City Walls, and Chester Racecourse. You'll also find Chester Town Hall and Grosvenor Park within a short drive.

Is there parking available at Crabwall Manor & Spa, BW Signature Collection?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Is there a spa at Crabwall Manor & Spa, BW Signature Collection?

Espa is the hotel's spa and services include hot stone massages, deep-tissue massages, body wraps, and aromatherapy.

Does Crabwall Manor & Spa, BW Signature Collection include a casino at the property?

No, Crabwall Manor & Spa, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at Crabwall Manor & Spa, BW Signature Collection?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Crabwall Manor & Spa, BW Signature Collection?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Crabwall Manor & Spa, BW Signature Collection have a hot tub?

Yes, this hotel has a spa tub.

Does Crabwall Manor & Spa, BW Signature Collection have a restaurant that serves breakfast?

Yes, Crabwall Manor & Spa, BW Signature Collection serves to-go breakfast each morning for a surcharge from its restaurant.

Will Crabwall Manor & Spa, BW Signature Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Crabwall Manor & Spa, BW Signature Collection for a fee of GBP 30 per pet, per night. The property also provides food and water bowls.

Does Crabwall Manor & Spa, BW Signature Collection have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Crabwall Manor & Spa, BW Signature Collection?

The closest major airport to Crabwall Manor & Spa, BW Signature Collection is Chester (CEG-Hawarden), which is 14.2 mi away (39 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 25 mi away (29-minute drive).

Are there rooms with balconies at Crabwall Manor & Spa, BW Signature Collection?

No, there aren't any guestrooms with balconies at Crabwall Manor & Spa, BW Signature Collection.

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 431 out of 992 reviews
Rating 8 - Good. 305 out of 992 reviews
Rating 6 - Okay. 153 out of 992 reviews
Rating 4 - Poor. 75 out of 992 reviews
Rating 2 - Terrible. 28 out of 992 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Juliet

Business traveler
Liked: Cleanliness, staff & service
Bath had black mould on side. Next to no WiFi signal in my room and no mobile signal either. Not great when I wanted to do some work! Also no bottled water or coffee machine in room as stated when booking room. The ‘hot’ breakfast was cold. Staff very friendly and efficient
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Simon

Stayed 2 nights in May 2025

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & great facilities!

Great hotel for passing, very nice rooms & welcoming staff & great facilities!
Stayed 1 night in May 2025

6/10 Okay

Helen

Traveled with group, Traveled with family
Liked: Staff & service, room comfort

Disappointing

Not the best unfortunately. First room we had the bed had a big sink hole,.unsure how tnay could go unnoticed when the bed was being made. Staff were great in getting us a replacement room. This did mean we had to wait around a little whilst they made it into a twin room. I am the type of person that likes my twin bed to be moved away from the other bed, I.like.space. I.dont think under the bed had ever been cleaned. However all the ither areas of the room weree spotless. Bedding was lovey & fresh. We went out for the evening upon return I felt the room.was a little cold but was unable to.turn the heating on. Decided to watch tv for an hour before bed but the TV had no signal. I did give feedback to the staff in the morning and was told they knew about the TV issues. She unfortunately didn’t seem bothered by anything just the genric sorry about that. For the price I paid I dont think it was value for money. Positives - rooms spacious and.the spa was good.
Bed with sink hole.
Underbed
Stayed 1 night in Sep 2025

6/10 Okay

Iain

Business traveler
Disliked: Cleanliness, property conditions & facilities
Hotel is looking tired
Stayed 1 night in Aug 2025

4/10 Poor

Hugh

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs serious refurbishment. Hallway and breakfast room carpets stained and grubby. Mouldy sealant in shower cubicle. Paint on curtains. Loose door handles. Rubbish bin had coffee stains on outside. Holes in furniture fabric. Bed was comfortable and hotel relatively quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jean

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior of the building is beautiful, but unfortunately, that's where the positives end. Tired, dirty, dated interior and rooms. Spa is nothing like the photos on the website - more like a public baths. The changing rooms have mold on the walls, with broken lockers and showers. Room was meant to be 'superior' but it was awful. Really hot and couldn't get to sleep, nothing superior about it. I would have been ok with it all if I'd not paid so much for a special treat. Even the staff were telling everyone how they were fed up and leaving the following week! It's such a shame as it could be so much more. It's convenient to get to Chester City Centre. Unfortunately, won't return here.
Stayed 2 nights in Aug 2025

6/10 Okay

Gareth

Disliked: Cleanliness, property conditions & facilities, room comfort

Dissapointing

Visited this hotel numerous times and always enjoy the stay. Unfortunately this time it was a let down. Firstly, no upgrade. As a gold member we usually receive an upgraded room. Although rooms weee available we did not receive. The hotel is starting to look tired and in need of investment. Our room was spacious however signs of damage caused by damp, with flaking paint. The decor was poor, no bedside table and the painting looked like it had been done by a child, with missed patches and their were lots of old cob webs. Last stay here for us I think.
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Lovely hotel but needs updating

Hotel could do we updating very old and needs some love and care. Signage could be better as it was hard to find where things was. staff where so helpful and nothing was too much for them. Breakfast was ok but was not hot
Stayed 1 night in Aug 2025

8/10 Good

lauren

Liked: Cleanliness, room comfort
Hotel was great all I will say is the breakfast not so good, no plates, tea cups, fresh orange. Not all the breakfast was available either when we went down no hash browns, eggs, toast and the same with some of the continental.
Stayed 2 nights in Aug 2025

4/10 Poor

Chris

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Disappointing trip dowm 'Memory Lane'

Stayed 1 night in Aug 2025

6/10 Okay

Ruth

Business traveler
Disliked: Room comfort
Mattresses were worn out and in need of replacement.
Stayed 1 night in Aug 2025

10/10 Excellent

catherine

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Travelling from York, so was a stop over before hitting Wales. Hey, it was a nice place to stay. The room was incredible (although for me, I'd change the carpet on the staircase to room 9. Visually, very tricky!!) Check in was quick and easy. The only thing I'd point out, and it is nit picking, I think the staff need to be more 'that's no problem, we'll sort that out' as opposed to 'we'll see what we can do,' ... Yeah, I've worked in customer service for 40 + years blah blah... and we all have off days. We're dealing with the hardest product known to man!!... the public!! It can be draining! But the smallest adjustment in focus can make a huge difference. But like I say, I'm being proper mean and picky there. Food was excellent, the checkout lady was lovely as were the breakfast people. I'd definitely consider stopping again.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Stayed 2 nights in Jul 2025

4/10 Poor

Pauline

Stayed 2 nights in Jul 2025

8/10 Good

alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place but left hungry

Great room , lovely bathroom . Great reception staff. The one thing letting it down was food arrived at 7pm tired and were told all dining slots taken up by package guests . The bar menu was available..standard fare. Unfortunatley a very very lomg wait for a margeurita pizza and fish finger butty .
Stayed 1 night in Jul 2025

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