Best Western Smoky Mountain Inn

Hotel in Waynesville with free breakfast and a fitness center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

Gym
Pool
24/7 front desk
Air conditioning
Parking included

Explore the area

130 Shiloh Trl, Waynesville, NC, 28786

Blue Ridge Parkway Balsam Entrance
‪6 min drive‬
Lake Junaluska Conference and Retreat Center
‪8 min drive‬
Maggie Valley Festival Grounds
‪16 min drive‬
Asheville, NC (AVL-Asheville Regional)
‪52 min drive‬

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Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Very good

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Wonderful

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Wonderful

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Exceptional

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Exceptional

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

Bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Wonderful

Sleeps 2
1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Exceptional

Sleeps 4
2 Double Beds

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

About the neighborhood

Waynesville

Best Western Smoky Mountain Inn places you within 2 miles (3 km) of Balsam Spa and Folkmoot Friendship Center. This 58-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

Blue Ridge Parkway Balsam Entrance - 6 min drive - 5.1 miles
Lake Junaluska Golf Course - 7 min drive - 5.6 miles
Lake Junaluska Conference and Retreat Center - 8 min drive - 5.8 miles
Wheels Through Time Museum - 16 min drive - 7.9 miles
Maggie Valley Festival Grounds - 16 min drive - 8.1 miles

Getting around

Asheville Regional Airport (AVL) - 43 min drive

Restaurants

‪Taco Bell - ‬15 min walk
‪Singletree Heritage Kitchen - ‬5 min drive
‪Papas & Beer - ‬2 min drive
‪Bocelli's Italian Eatery - ‬5 min drive
‪Wendy's - ‬6 min drive

About this property

Best Western Smoky Mountain Inn

Hotel in Waynesville with free breakfast and a fitness center

At Best Western Smoky Mountain Inn, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and a picnic area.

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English

Similar properties

Desk, iron/ironing board, rollaway beds, free WiFi

Pool
Breakfast included
Pet friendly
Parking included

$81 nightly

Aug 3 - Aug 4

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

Gym
Outdoor pool

Family friendly

In-room microwave
In-room refrigerator
Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Business services

24-hour business center
Conference space

Outdoors

Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
No elevator (single-level property)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 4 PM—-midnight
Check-out: 11 AM

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

BEST WESTERN Smoky Mountain

BEST WESTERN Smoky Mountain Inn

BEST WESTERN Smoky Mountain Inn Waynesville

BEST WESTERN Smoky Mountain Waynesville

Best Western Smoky Mountain Hotel Waynesville

Best Western Waynesville

Waynesville Best Western

Smoky Mountain Waynesville

Best Western Smoky Mountain Inn Hotel

Best Western Smoky Mountain Inn Waynesville

Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

What is there to do close to Best Western Smoky Mountain Inn?

This hotel is located in Waynesville, close to Blue Ridge Parkway Balsam Entrance, Lake Junaluska Golf Course, and Wheels Through Time Museum. You'll also find Pisgah National Forest and Balsam Spa within a short drive.

Is there parking available at Best Western Smoky Mountain Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Smoky Mountain Inn feature a casino at the property?

No, Best Western Smoky Mountain Inn doesn't have a casino.

Is there an indoor pool at Best Western Smoky Mountain Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Best Western Smoky Mountain Inn?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include mountain views and free Internet access.

Are there hot tubs at Best Western Smoky Mountain Inn?

No, this hotel doesn't have a spa tub.

Does Best Western Smoky Mountain Inn feature a restaurant that includes a breakfast menu?

Best Western Smoky Mountain Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Smoky Mountain Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Smoky Mountain Inn though service animals are welcome.

Does Best Western Smoky Mountain Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Smoky Mountain Inn?

The closest major airport to Best Western Smoky Mountain Inn is Asheville Regional Airport (AVL), which is about 26.9 mi away.

Are there rooms with balconies at Best Western Smoky Mountain Inn?

No, there aren't any guestrooms with balconies at Best Western Smoky Mountain Inn.

Best Western Smoky Mountain Inn Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Robin

Jun 16, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Brielle

Traveled with group

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When we first got there the ladies in the office instantly started picking on my husband about feeding him to a bear! We absolutely loved it! They were so sweet and showed so much southern kindness to us! The rooms were clean, the beds were soft and comfortable, the view over looking the mountains was breathtaking! We came down for mini nats in Maggie valley! The only negative I would say is there is no room for trailer parking at all. We made it work and the ladies in the office were a great help! Definitely will be booking again for next years show!

Stayed 3 nights in Apr 2025

2/10 Terrible

mark

Apr 27, 2025

Stayed 7 nights in Apr 2025

10/10 Excellent

Kimberly

Apr 27, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Cindy

Traveled with partner

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was very kind very caring and it was just an overall very nice place to stay. We would stay there again.

Stayed 4 nights in Apr 2025

8/10 Good

Eric

Apr 23, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have stayed here many times over the years because it is clean and safe. It is still a great place to stay. Only negative is the breakfeast which had minimal choices.

Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Mark

Traveled with partner

Apr 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Highway noise is loud. Ask for a room away from the highway. Access road needs some work. Walls between rooms are lacking sound insulation.

Stayed 2 nights in Apr 2025

8/10 Good

Pat

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

In my commending the “quality furniture”, everything was heavy and strong, built to endure. Especially appreciated were the metal front doors. Now for the four stars, hospitality should be number one with hotels and motels. Air BnBs tend to show this by gracious additions of amenities and other little perks. Hotels will often allow for early checkin, even it it means changing the room of stay. We needed that early checkin. After an all night flight which included a switch of airplanes, we were tired. We were an hour early. We willingly paid the extra fee. But the “tight ship” attitude marred an otherwise pleasant multiple days stay. It was a “business” over “welcoming” methodology that, to us, was unnecessary.

Stayed 4 nights in Apr 2025

2/10 Terrible

Steven

Apr 14, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

The free my desk person was terrible and wouldn’t speak to the possibility of an early check in, less than two hours before checkin. I asked nicely, but she lied about there being a room ready and insisted that she would know until after 4:00. She also said I could check in early for an extra $40… so obviously there were rooms available The hotel wasn’t full or busy. She shouted at me to “get out” and said she would call the police if I didn’t leave. My wife and I felt very uncomfortable with staying there and booked a different hotel a few miles away and were able to check in immediately. I asked to cancel the reservation and she said she already had charged my card. I complained to Best Western and Hotels.com and was charged for the room even though I didn’t stay and have not received any feedback from anyone. We had booked 4 nights and haven’t been contacted by anyone about this terrible experience.

Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Business traveler, Traveled with family

Apr 14, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Teresa

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was very clean and staff was helpful The area around the designated smoking area had full trash can and where you put out cigarettes was full during my entire stay.

Stayed 5 nights in Mar 2025

2/10 Terrible

Jason

Apr 2, 2025

Stayed 1 night in Mar 2025

8/10 Good

CHRISTINE

Apr 2, 2025

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Mar 31, 2025

Liked: Amenities, property conditions & facilities

Easy access to the freeway. Close to the family I was visiting

Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Mar 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is amazing I have stayed there again since this trip and just booked another one

Stayed 3 nights in Feb 2025

10/10 Excellent

Roger

Mar 28, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Ava

Mar 28, 2025

Disliked: Cleanliness

The toilet was dirty. The water in the sink would not go down the drain. There was no hot water in the sink - I never bothered to try the shower! My room had no complimentary water or cookies as did my sister's. I called for the maintenance person who never came. We left early and did not stay for the second night even though it was paid for.

Stayed 2 nights in Mar 2025

8/10 Good

amanda

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Mar 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

Eva

Traveled with family

Mar 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, clean room, very convenient location just off the highway… will stay there again

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, friendly staff

Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Mar 8, 2025

Liked: Cleanliness

First and last time...

It's a motel, not a hotel. We asked for a 2nd floor window and they charged $10 extra for it! Lots of construction next door and large construction equipment blocking the view we paid extra for! Not worth the cost.

Stayed 1 night in Mar 2025