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Civitel Akali Hotel

4.0 star property
Central Chania hotel connected to the convention center, 8-minute walk to Nea Chora Beach
VIP Access

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Photo gallery for Civitel Akali Hotel

Breakfast and dinner served, pool views
Terrace/patio
Fireplace
Junior Suite | 1 bedroom, premium bedding, down comforters, minibar
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
55 Kissamou Street, Chania, Crete Island, 73101
  • Place, Nea Chora Beach
    ‪7 min walk‬
  • Place, Old Venetian Harbor
    ‪9 min walk‬
  • Place, Chania Central Market
    ‪10 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪19 min drive‬
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Room options

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony | 1 bedroom, premium bedding, down comforters, minibar

Superior Double or Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Superior Double or Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms

Superior Room, 2 Bedrooms, Connecting Rooms | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 2 Bedrooms, Connecting Rooms

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down comforters, minibar

Superior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Chania

Located in Chania Town, Civitel Akali Hotel is within a 10-minute walk of popular sights such as Municipal Art Gallery of Chania and Nea Chora Beach. This 70-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym. Centrally located in Chania, the hotel is connected to the convention center and also a short walk from Cretan House Folklore Museum and Historical Museum of Chania.

What's nearby

  • Nea Chora Beach - 7 min walk - 0.4 miles
  • Old Venetian Harbor - 9 min walk - 0.5 miles
  • Cathedral of the Presentation of the Virgin Mary - 9 min walk - 0.5 miles
  • Chania Central Market - 10 min walk - 0.6 miles
  • Maritime Museum of Crete - 10 min walk - 0.6 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 28 min drive

Restaurants

  • ‪Blend Coffeeshop - ‬3 min walk
  • ‪Kaffeine - ‬3 min walk
  • ‪Kross Coffee Roasters - ‬6 min walk
  • ‪Baotao - ‬2 min walk
  • ‪Ζάχαρη & Αλάτι - ‬1 min walk

About this property

Civitel Akali Hotel

Central Chania hotel connected to the convention center, 8-minute walk to Nea Chora Beach
Guests of Civitel Akali Hotel enjoy a gym, free WiFi in public areas, and a conference center. There's free parking, and an airport shuttle (available 24 hours) for EUR 30 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
26-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,530 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 30 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 1042Κ014A0125300

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from March to November.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Akali Hotel Khania
Akali Khania
Akali Hotel Chania
Civitel Akali Hotel Chania
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania

Frequently asked questions

Are free cancellation options available at Civitel Akali Hotel?

Civitel Akali Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Civitel Akali Hotel?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Civitel Akali Hotel on Jan 6, 2026 start from $122.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Civitel Akali Hotel?

This hotel is situated in Chania Town within a short 8-minute walk of Nea Chora Beach and also 12 minutes on foot from Old Venetian Harbor. You'll also find Agora and Chania Central Market less than a mile away.

Is parking available on site at Civitel Akali Hotel?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Civitel Akali Hotel include a casino?

No, Civitel Akali Hotel doesn't have a casino.

Will I find an indoor pool at Civitel Akali Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until November.

What do couples enjoy most about Civitel Akali Hotel?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and bathrobes.

Does Civitel Akali Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Civitel Akali Hotel feature a restaurant that includes a breakfast menu?

Yes, Civitel Akali Hotel serves breakfast each morning for a surcharge from its restaurant.

Will Civitel Akali Hotel allow pets to stay free of charge?

No, pets aren't allowed at Civitel Akali Hotel though service animals are welcome.

Does Civitel Akali Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Civitel Akali Hotel?

The closest major airport to Civitel Akali Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 9.5 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Civitel Akali Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy pool or city views.

Does Civitel Akali Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Civitel Akali Hotel.

Civitel Akali Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 89 reviews
Rating 8 - Good. 31 out of 89 reviews
Rating 6 - Okay. 3 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!
Stayed 10 nights in Sep 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family comfort 😊

This hotel was ideal for family travel with connecting rooms. Lovely staff that is very accommodating.
Stayed 5 nights in Aug 2025

10/10 Excellent

Toluwanimi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Akali Hotel! Beautiful facilities. In a very convenient and walkable area steps away from restaurants and Old Town. Breakfast was excellent. Also had stellar service from front desk staff (particularly Irena who was very helpful for recommendations throughout our stay). Would recommend!
Stayed 4 nights in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at this hotel. The room was spotlessly clean and incredibly comfortable. The complimentary breakfast was also excellent, offering a wide variety of fresh food options.
Stayed 1 night in Aug 2025

10/10 Excellent

DANIELLE

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Staff was THE BEST and a perfect location with an amazing breakfast and restaurant!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely. I would come again!

Fabulous hotel. Very clean and modern. Friendly staff. Everyone was friendly, from the restaurant staff, the front desk staff and the cleaners. Very lovely people. Daily housekeeping. I had new towels everyday of my stay. Nice breakfast buffet. It did not have the widest selection of food but still nice regardless. I loved my room. The bathroom was very modern and gorgeous. Although I did not request a balcony room, I still had a small balcony anyway which was nice. They do provide beach towels for you, but I never used them (I had my own). I can’t comment on the pool because I never used it, but the garden area is lovely and well maintained. Room service was not the best… I tried to order food to my room once and they did not have much food left. Anyway, it’s always better to eat out. Great location. It’s just a seven minute walk to the beach and bus station. Less than a fifteen minute walk to the old town and main seafront area. There was a great supermarket close to the hotel, which was good to pick up a few extra things for my stay. Overall, I loved my stay here. I would recommend and would come back! :D
Stayed 5 nights in Jul 2025

8/10 Good

Leah

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a lovely hotel, very clean and nice rooms. It was in a great location with easy access to the old town as well as the beaches. The staff were kind and welcoming and the food was nice for breakfast. The Greek are very lovely people who appreciate you being there, which is so nice! The pool was nice and cold which is perfect for the hot weather, and again very clean. Free aircon which I don’t see very often, hairdryer, tv and remote free. There aren’t many Sunbeds so just make sure you go there before 11 if you want to lay by the pool. There wasn’t anyone at the bar very often, we did wait for a drink as we were thirsty sitting by the pool but ended up walking to the shop. Our room was cleaned everyday and towels changed, I have never seen such a clean hotel. The thing that let the rating down is we were unfortunate to have sports teams of girls stay who were very loud until the early hours of the morning and banging on doors. We also had one of them hit the door of our room so hard, it flew wide open. We reported this to reception as we were concerned the rooms weren’t locked properly and if it was to happen again, our belongings could’ve easily been stolen. The response from the man on reception was “oh they’re going soon”, no apology and no reassurance that our door lock was working properly, would’ve like it to have been checked! He seemed very unbothered by this. Unhelpful.
Stayed 7 nights in Jul 2025

4/10 Poor

Jack, Virginia Beach

Stayed 2 nights in Jul 2025

10/10 Excellent

Lovell

Stayed 5 nights in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Easy, convenient to get around by foot and the beach is a stones throw away. Lovely stay.
Stayed 8 nights in May 2025

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Marios

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeffery

Stayed 1 night in Nov 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Chania
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffery

Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location!!
Stayed 5 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

Chandanee

Liked: Cleanliness, staff & service, amenities
Overall we enjoyed our three night stay, breakfast was very nice, staff very hospitable and friendly. Room was spacious and bar staff were excellent. I would say the hotel could improve on cleaning, bathroom was a little outdated and we found a cockroach in our room. Staff were very quick to help us however and these things happen. Gym could have better equipment and pool area could be better.
Stayed 3 nights in Sep 2024

8/10 Good

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! A short walk from everything
Stayed 6 nights in Aug 2024

10/10 Excellent

Manuelito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Stergios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Spiros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

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