Civitel Akali Hotel

4.0 star property
VIP Access

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Photo gallery for Civitel Akali Hotel

Terrace/patio
Lounge
Reception
Seasonal outdoor pool, pool umbrellas, sun loungers
Fireplace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
55 Kissamou Street, Chania, Crete Island, 73101
  • Place, Nea Chora Beach
    ‪9 min walk‬
  • Place, Old Venetian Harbor
    ‪10 min walk‬
  • Place, Chania Central Market
    ‪10 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Double or Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Superior Double or Twin Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Superior Room, 2 Bedrooms, Connecting Rooms

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Chania

Located in Chania Town, Civitel Akali Hotel is within a 10-minute walk of popular sights such as Municipal Art Gallery of Chania and Nea Chora Beach. This 70-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym. Centrally located in Chania, the hotel is connected to the convention center and also a short walk from Historical Museum of Chania and Cretan House Folklore Museum.

What's nearby

  • Municipal Art Gallery of Chania - 7 min walk - 0.4 miles
  • Nea Chora Beach - 9 min walk - 0.5 miles
  • Cathedral of the Presentation of the Virgin Mary - 9 min walk - 0.5 miles
  • Old Venetian Harbor - 10 min walk - 0.6 miles
  • Chania Central Market - 10 min walk - 0.6 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 28 min drive

Restaurants

  • ‪Kross Coffee Roasters - ‬6 min walk
  • ‪Blend Coffeeshop - ‬3 min walk
  • ‪Papanikolakis - ‬5 min walk
  • ‪Baotao - ‬3 min walk
  • ‪Kaiki - ‬7 min walk

About this property

Civitel Akali Hotel

Guests of Civitel Akali Hotel enjoy a gym, free WiFi in public areas, and a conference center. There's free parking, and an airport shuttle (available 24 hours) for EUR 30 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
26-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,530 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 30 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 1042Κ014A0125300

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from March to November.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Akali Hotel Khania
Akali Khania
Akali Hotel Chania
Civitel Akali Hotel Chania
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania

Frequently asked questions

Are free cancellation options available at Civitel Akali Hotel?

Civitel Akali Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Civitel Akali Hotel?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Civitel Akali Hotel on Jul 18, 2026 start from $224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Civitel Akali Hotel?

This hotel is situated in Chania Town within a short 8-minute walk of Nea Chora Beach and also 11 minutes on foot from Chania Central Market. You'll also find Old Venetian Harbor and Golden Beach within a short drive.

Is parking available on site at Civitel Akali Hotel?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Civitel Akali Hotel include a casino?

No, Civitel Akali Hotel doesn't have a casino.

Will I find an indoor pool at Civitel Akali Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until November.

What will couples enjoy most about a stay at Civitel Akali Hotel?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and bathrobes.

Does Civitel Akali Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Civitel Akali Hotel feature a restaurant that includes a breakfast menu?

Yes, Civitel Akali Hotel serves breakfast each morning for a surcharge from its restaurant.

Will Civitel Akali Hotel allow pets to stay free of charge?

No, pets aren't allowed at Civitel Akali Hotel though service animals are welcome.

Does Civitel Akali Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Civitel Akali Hotel?

The closest major airport to Civitel Akali Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 9.7 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Civitel Akali Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy city and pool views.

Does Civitel Akali Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Civitel Akali Hotel.

Civitel Akali Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 96 reviews
Rating 8 - Good. 33 out of 96 reviews
Rating 6 - Okay. 4 out of 96 reviews
Rating 4 - Poor. 1 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DANIELLE

Liked: Amenities, property conditions & facilities
Staff was THE BEST and a perfect location with an amazing breakfast and restaurant!!
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lisa Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!
Stayed 10 nights in Sep 2025
Verified

10/10 Excellent

Marios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at this hotel. The room was spotlessly clean and incredibly comfortable. The complimentary breakfast was also excellent, offering a wide variety of fresh food options.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Easy, convenient to get around by foot and the beach is a stones throw away. Lovely stay.
Stayed 8 nights in May 2025
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family comfort 😊

This hotel was ideal for family travel with connecting rooms. Lovely staff that is very accommodating.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Toluwanimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Akali Hotel! Beautiful facilities. In a very convenient and walkable area steps away from restaurants and Old Town. Breakfast was excellent. Also had stellar service from front desk staff (particularly Irena who was very helpful for recommendations throughout our stay). Would recommend!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Good location. Great breakfast. Our room was quiet as it was facing the inner courtyard.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 1 night in May 2025
Verified

10/10 Excellent

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location!!
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, service was excellent. If I ever found myself in Crete on business again I would stay here.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Chania
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! A short walk from everything
Stayed 6 nights in Aug 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely one night stay. The staff was amazing, the hotel was well located, the room was comfortable and the breakfast was great.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
My family loved our stay at Akali! The staff was friendly and helpful and the proximity to the city center was perfect for us. We’d highly recommend Akali to all visitors.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Jarle

Liked: Cleanliness, staff & service, room comfort

Bra hotell

Greit hotell, sentralt og veldig bra service.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Louie Leonidas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Great hotel, amazing staff
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk from the old town . Close to the bus station. Great hotel and staff.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location. 10 mins to beach and 10 mins to town
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Atilla Yener

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

Very close to center 5-10 minutes walking. Breakfast is good. Thanks my room is upgraded as it is promised if there is an availability. Only problem is the rooms which looks to the main road is quite loudly during night but ok. Very easy parking.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

NP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good aircon (much needed), good breakfast with plenty of choice. Staff very friendly. Good location; very close to local restaurants, supermarket and old town. 10 minutes to walk to scenic harbour.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and room with a comfortable bed. More modern than I expected. Great staff. Good breakfast. Walkable to everything and a couple blocks from main bus station. I would stay here again.
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Manuelito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little city centre hotel - wonderful staff

Small hotel in the city centre. No views, and bathroom a little cramped. The friendliest staff and wonderful service. Value for money about right. Good location. We really enjoyed our stay and the city is fantastic
Stayed 7 nights in Apr 2022