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Country Garden Phoenix Hotel Changsha

Property class: 4.5

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Photo gallery for Country Garden Phoenix Hotel Changsha

Outdoor pool
Treatment room
Meeting facility
Breakfast area
Room

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 325 Xingsha Road, High-Tech Development Zone, Changsha, 410100
  • Place, Tangren Cemetery
    ‪19 min walk‬
  • Place, May Day Square
    ‪20 min drive‬
  • Place, Hunan University
    ‪25 min drive‬
  • Airport, Changsha (CSX-Huanghua Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Twin Room

Room

Superior Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Twin Room

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Business Double Room

Room

Business Double Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Business Twin Room

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Double Room

Room

Executive Double Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Twin Room

Room

Executive Twin Room

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Business Suite

Room

Business Suite

  • 1109 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Honeymoon Suite (Round Bed)

Room

Honeymoon Suite (Round Bed)

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Changsha

Located within a mile (2 km) of Tangren Cemetery, Country Garden Phoenix Hotel Changsha is within 3 miles (5 km) of Shuiduhe Bridge. This 4.5-star hotel has 343 guestrooms and offers an outdoor pool, an indoor pool, and free in-room WiFi.

What's nearby

  • Tangren Cemetery - 19 min walk - 1.0 mile
  • Changsha Window of the World - 9 min drive - 4.3 miles
  • May Day Square - 20 min drive - 12.1 miles
  • Huangxing Walking Street - 22 min drive - 12.7 miles
  • Hunan University - 25 min drive - 16.7 miles

Getting around

  • Changsha South Station - 26 min drive
  • Wanjiali Square Station - 26 min drive
  • Changsha (CSX-Huanghua Intl.) - 26 min drive

Restaurants

  • ‪星巴克 - ‬5 min drive
  • ‪星巴克 - ‬4 min drive
  • ‪McDonald's (麦当劳) - ‬5 min drive
  • ‪晴溪庄园 - ‬9 min drive
  • ‪星巴克 - ‬7 min drive

About this property

Country Garden Phoenix Hotel Changsha

Country Garden Phoenix Hotel Changsha features an indoor pool, an outdoor pool, and a gym. There's free parking and a train station shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
40-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include balconies, private yards, and minibars.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (9,688 square feet of space)
  • Meeting rooms

Spa

  • In-room massages
  • Manicures/pedicures

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 150 per day
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 800.0 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: CNY 150 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Country Garden Phoenix Changsha
Country Garn Phoenix Changsha
Phoenix Changsha Changsha
Country Garden Phoenix Hotel Changsha Hotel
Country Garden Phoenix Hotel Changsha Changsha
Country Garden Phoenix Hotel Changsha Hotel Changsha

Frequently asked questions

Are free cancellation options available at Country Garden Phoenix Hotel Changsha?

Country Garden Phoenix Hotel Changsha provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do within easy reach of Country Garden Phoenix Hotel Changsha?

This hotel is located in Changsha, close to Changsha Window of the World, Wanjiali International Shopping Plaza, and Shuiduhe Bridge. You'll also find Mawangdui Han Tombs and Hunan Arts & Crafts Museum nearby.

Is there parking available at Country Garden Phoenix Hotel Changsha?

Yes, self parking is offered for free at the hotel.

Is there a spa at Country Garden Phoenix Hotel Changsha?

Spa services at the hotel include mani/pedis.

Are there luxury amenities available at Country Garden Phoenix Hotel Changsha?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and in-room massages at this hotel.

Does Country Garden Phoenix Hotel Changsha feature a casino on the premises?

No, Country Garden Phoenix Hotel Changsha doesn't have a casino.

Is there an indoor pool at Country Garden Phoenix Hotel Changsha?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Country Garden Phoenix Hotel Changsha a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and an outdoor pool.

Does Country Garden Phoenix Hotel Changsha have a hot tub?

No, there isn't a spa tub at this hotel.

Does Country Garden Phoenix Hotel Changsha have a restaurant that serves breakfast?

Yes, Country Garden Phoenix Hotel Changsha has 2 restaurants, and serves breakfast for a surcharge.

Does Country Garden Phoenix Hotel Changsha allow pets to stay for free?

No, pets aren't allowed at Country Garden Phoenix Hotel Changsha.

Does Country Garden Phoenix Hotel Changsha have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Country Garden Phoenix Hotel Changsha?

The closest major airport to Country Garden Phoenix Hotel Changsha is Changsha (CSX-Huanghua Intl.), which is 16.1 mi away (26 minutes by car).

Are there rooms with balconies at Country Garden Phoenix Hotel Changsha?

Yes, every guestroom at Country Garden Phoenix Hotel Changsha comes with a balcony.

Does Country Garden Phoenix Hotel Changsha offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Country Garden Phoenix Hotel Changsha.

Country Garden Phoenix Hotel Changsha Reviews

Reviews

6.6
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel with spacious room & comfortable beds. Breakfast has variety of choices. Staffs are friendly, polite & helpful. However hotel doesnt look that new & locates a little far from central city or pedestrian street. Takes about 30 min driving.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

人生で最悪なホテル。ワーストNo.1

外観、内装はやたら洋風に仕上げてあり、最初は「安い割りにええ感じのホテルやなぁー」て思ったのもつかの間、部屋のシャワールームに他人の髪の毛の塊が転がっていて、信じられんで嗚咽(おえつ)が走った。 「おえーー!!　こんな汚いもてなしいらんで!!」一旦こんな状態を見たら、何もかもが汚く見えてくる。 部屋のカードキーも何度かざしても、全く開かず、フロントに文句ひとを言いに行ったら、対応に三人がかりで20分も待たされ、あげくの果ては「OK」の一言で終らせる始末。 やる気の無い高校生のバイトの様なスタッフは謝る気が更々無い。 「ちゃんと、カードキーが治ったか開くのを確かめに一緒に部屋まで来てくれ」と頼んでも「OK!OK!」と忙しくも無いのに門前払いの対応。本気で腹が煮え繰り返った。 室内プールも係員二人が、足を水に漬ける場所でプールサイドに置くプラスチック製のイスを30台ぐらい洗いまくり、ドロドロの水に足を漬けてプールサイドへ行った。 あまりにも気持ち悪いので、結局入らず終い。 地下一階にあるプール入り口までの通路は真っ暗で、気色悪かった。 ホテルが呼んだタクシーはぼったくりで、長沙市の五一広場まで一時間もかかり80元取られた。 帰りに道路で拾ったタクシーは、五一広場よりも遠い場所から30分でホテルに到着しタクシー料金割り増しの夜なのに50元だった。 部屋の明かりは電灯がほとんど無く、暗いので部屋の中での作業が本当にしずらいので難儀した。 レストランのスタッフも腰からシャツが丸出しのままで、英語で話しかけても眠たい顔をして対応も悪く、何かと指でアッチ、コッチと指示をする始末。 このホテルはほとんど、英語が出来ないスタッフばかり。スマホアプリで海外言語検索する能力すら無い。「よくこれで海外からの観光客を招き入れてるなぁー」と呆れてしまう。 部屋のカードキーが開かない時に、フロントに電話して来た掃除のおばはんは、自分が掃除の時に空ける為のカードキーをドア部分に当てて、開いたら知らん顔して、そのまま消え去る史上最悪の対応!! 入室前に、宿泊費を一月前にクレジットでお金を払っていたにも関わらず、デポジット(敷金)と言う奇妙なお金1,000元も現金で払わされる。 フロントを始め、スタッフが大学生のアルバイト感覚の乗りでやっているので、日本人には不向きなホテル。 レストランは下水の悪臭が漂い、とても食べるところではない。 客層悪く、スタッフの女の子にいたずらしたり、タバコを吸いながらうろうろしている輩がやたら多かった。ホテル内はタバコ臭く廊下に漂っている。 部屋内も禁煙ルームを頼んだのに、枕がたばこ臭くて眠れず頭が痛くなった。 お金を払って最悪な旅をした。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

干净整洁

酒店在星沙地区还是不错的，只是地点稍微偏僻点。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have a good time to stay this hotel.