Sheraton Changsha Hotel4.5 out of 5.0
Recent guest reviews
I come here often and stay over extended periods. Overall a convenient and efficient outfit with good service from the staff. For frequent guests and SPG Gold/Platinum members the Lounge could be somewhat underwhelming! The beverage selection while not very extensive is OK. Food (Supper/Snack or Breakfast) on the other hand is very basic and banal. Could use better attention by the Chef to offer better Salad and fully cooked Main entree. Recommended but with opportunity to improve for the frequent traveler.
Nice and comfy rooms that are large, clean and quiet. Nice bed, slept well in it. Good work space with good chair and light. The hotel has a good central location with a lot of restaurants, shops etc close by.
I do enjoy my stay in this hotel. Appreciate the professional hospitality and warm service from the Front Desk staffs. I have to highlight Jessica from Sales, who provided me very strong assistance in hotel reservation, room allocation and check-in procedure...This hotel will be my preferred choice when I come back to Chang Sha next time ;)
Great service, great food, great pizza. Zan bar has always been my go to place when I stay at the Sheraton, Changsha. Made many friends at this place. One time the restaurant was booked for party so I had to order room service and the restaurant manager delivered my food in person...wht else can you ask for in terms of service. 5 stars would recommend
Very much enjoyed the experience at Sheraton Changsha and very satisfied with their consistently high standard of services. They always took very good care with me and made me feel like being at home.
stayed in changsha for a seminar(3 weeks) and the nearest "western" bolthole was the sheraton where the buffet dinner was a good escape for those who could not cope with the highly spicy local cuisine.
This was a last minute booking for me and it was great they could fit me in. Staff were very pleasant and helpful at reception. It was late when I arrived so I had a quick shower and down to the bar, where I had to wait for sometime to be served due to the waiters and bar people on their phones which seemed to be the most important thing to do. The food I ordered came out and it was cold so not so happy about this. Back to the room where I had left the ac going and it just didn't seem to be able to cool the room. However, it was very hot outside and it had been for the whole week I had been in China. They just need to pick up there game.
I am often in this hotel for work and it is always a great service. Sherry is the best person that takes care of my needs at the club lounge. Very nice staff, always ready to help. Also Gym, Swimming pool and all amenities are available. Recommended.
Its strength is its central location considering the Changsha traffic. The hotel is slightly dated but functional. Service was good and has room for improvement. Food in both its Chinese restaurant and cafe was only acceptable. The evening cocktail at the club lounge was quite miserable. However, the hotel has good access to restaurants and eating places around it. I will come back to this Sheraton first for its location and second due to the limited choice of good 5 stars hotel in this city.
Best service by front desk staff ever. Left my luggage in a cab and the hotel manage to track the taxi down and got my luggage back. Was pre-upgraded to a deluxe suite as part of my platinum upgrade and the room was very comfortable. Lounge was enjoyable and the food was delicious. My only gripe would be that the entire hotel was not smoke free.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Kai Fu, Sheraton Changsha Hotel is within a mile (2 km) of sights such as Martyrs' Park and Xiangjiang River in Changsha. This 4.5-star hotel welcomes guests with 380 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. Located centrally in Changsha, it's also near Hunan Provincial Museum and Helong Stadium.
Enjoy dining at Feast, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.
All 380 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect 32-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free bottled water, safes, and phones are other standard amenities.
Sheraton Changsha Hotel features a nightclub, an indoor pool, and a fitness center. There's free parking, and an airport shuttle for CNY 450 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 1312 reviews