Sheraton Changsha Hotel

4.5 star property
Luxury hotel with 2 restaurants and free valet parking

Choose dates to view prices

Photo gallery for Sheraton Changsha Hotel

Exterior
Indoor pool
Presidential Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated
Lobby
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
Yunda International Plaza, 478 Furong Zhong Lu, Section 1, Changsha, Hunan, 410005
  • May Day Square
    ‪15 min walk‬
  • Hunan Provincial Museum
    ‪3 min drive‬
  • Huangxing Walking Street
    ‪4 min drive‬
  • Changsha (CSX-Huanghua Intl.)
    ‪21 min drive‬

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Room options

Club Room, 2 Twin Beds

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms

  • 2153 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Club Suite, 1 Bedroom (Ambassador)

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Changsha

Located in Kaifu District, Sheraton Changsha Hotel is a leisurely stroll from sights such as Martyrs' Park and Chángshā City Museum. This 4.5-star hotel has 345 guestrooms and offers an indoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Chángshā City Museum - 12 min walk - 0.7 miles
  • May Day Square - 15 min walk - 0.8 miles
  • Hunan Provincial Museum - 3 min drive - 1.5 miles
  • Huangxing Walking Street - 4 min drive - 2.1 miles
  • Hunan University - 7 min drive - 4.4 miles

Getting around

  • Changsha Railway Station - 13 min drive
  • Wanjiali Square Station - 14 min drive
  • Changsha (CSX-Huanghua Intl.) - 34 min drive

Restaurants

  • ‪辉煌音乐茶吧 - ‬4 min walk
  • ‪开心茶室 - ‬1 min walk
  • ‪云雀音乐茶室 - ‬3 min walk
  • ‪奏鸣音乐茶厅 - ‬1 min walk
  • ‪湘味菜馆 - ‬2 min walk

About this property

Sheraton Changsha Hotel

Luxury hotel with 2 restaurants and free valet parking
Sheraton Changsha Hotel features an indoor pool, a children's pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for CNY 450 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect 32-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 117 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Feast
  • Joy

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 31 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 318 per night

Property payment types

Important information

Fees

  • Service fee: CNY 16.6 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 117 per person
  • Airport shuttle fee: CNY 450 per vehicle (one way)
  • Rollaway bed fee: CNY 318 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and NETS QR
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and NETS QR.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 11:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Changsha Hotel
Changsha Sheraton
Changsha Sheraton Hotel
Hotel Changsha
Hotel Sheraton Changsha
Sheraton Changsha
Sheraton Changsha Hotel
Sheraton Hotel Changsha
Changsha Sheraton
Sheraton Changsha Hotel Hotel
Sheraton Changsha Hotel Changsha
Sheraton Changsha Hotel Hotel Changsha

Frequently asked questions

Is free cancellation available at Sheraton Changsha Hotel?

Sheraton Changsha Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see around Sheraton Changsha Hotel?

This hotel is situated in Kaifu District within a short 16-minute walk of May Day Square and also 7 minutes on foot from Martyrs' Park. You'll also find Huangxing Walking Street and Helong Stadium within a short drive.

Is parking available on site at Sheraton Changsha Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited, electric car charging is also available.

Is there a spa at Sheraton Changsha Hotel?

Spa services at the hotel include massages, facials, and mani/pedis.

Does Sheraton Changsha Hotel have a casino?

No, Sheraton Changsha Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Changsha Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 11:30 PM.

Is Sheraton Changsha Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does Sheraton Changsha Hotel have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Sheraton Changsha Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Changsha Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton Changsha Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Changsha Hotel.

Does Sheraton Changsha Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sheraton Changsha Hotel?

The closest major airport to Sheraton Changsha Hotel is Changsha (CSX-Huanghua Intl.), which is 17.1 mi away (34 minutes by car).

Are there rooms with balconies at Sheraton Changsha Hotel?

No, you won't find guestrooms with balconies at Sheraton Changsha Hotel.

Does Sheraton Changsha Hotel have a wedding venue on site?

There are wedding services available at Sheraton Changsha Hotel if that's in your vacation plans.

Sheraton Changsha Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 91 reviews
Rating 8 - Good. 26 out of 91 reviews
Rating 6 - Okay. 12 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 0 out of 91 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Meng Cheng

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lots noise from other rooms when I was staying at rm 3004.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

LEE THOUN

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The central heating is far too warm and felt suffocating and sweating. The temperature setting was around 26-30c which is not ideal and definitely not the right setting. Sheraton should have a standard data on suitability ambient temperature for public.
Stayed 5 nights in Feb 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton in Changsha

Never get wrong to choose Sheraton in China because of good location, service excellent throughout all level, staff always warm and caring. Morning breakfast buffet is good with lots of varieties. I enjoyed my stay in Sheraton
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and clean. Friendly stuff. Although it is quite a long distance to the metro station. 15 min walk. Overall, we had a nice stay.
Stayed 3 nights in Jun 2019

8/10 Good

Foivos

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and the place is clean, neat and tidy
Stayed 1 night in Apr 2019

8/10 Good

Bubu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, bed is big n comfortable Location is good
Stayed 1 night in Jan 2019

6/10 Okay

Shung Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So so hotel for business

It takes more than 15minutes to checkout even in the early morning, each of the guest takes the same long time, don't how the staff trained for doing checkout. Concierge is not friendly at all, especially asking restaurants or for an umbrella during raining day.
Stayed 3 nights in Jan 2019

10/10 Excellent

Cam T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Shen Shi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2018

8/10 Good

Iram

Liked: Staff & service, property conditions & facilities, room comfort

A good business hotel

A more smiling kitchen staff would be helpful.
Stayed 3 nights in Mar 2018

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the price

Hotel was clean and nice-excellent spa & good breakfast buffet
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
poor hotel facility with sheraton standard and inexperienced staff to deal with check out and bar stuff
Stayed 4 nights in Oct 2017

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort

Okay stay.

Although this is a Sheraton in the room was a bit small and the bathroom was offset but Comfort was still there.
Stayed 3 nights in Sep 2017

8/10 Good

Jun, Perth, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

central location

Location is good, but staff can be more friendly. Been to six different hotels on this trip, the staff at all other hotels are much more friendly with greetings and smiles on their faces, but staff at this hotel are disappointing: cold and avoid contacts with customers.
Stayed 3 nights in Jul 2017

6/10 Okay

Anna, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mismanaged hotel

I feel that this hotel has the potential to be something good, but it just seems very mismanaged. The staff were rude especially when it was their technical issues due to their EFTPOS not working. On top of that particular incident, there was general rudeness and a sense that I was more of a burden to them. The room is very spacious and the beds were very comfortable to sleep on. But the general rudeness left a sour taste in my mouth.

10/10 Excellent

Marshall, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but far from local restaurant and malls

Not much memorable experience. Just staying in the room and enjoy the hotel.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Biggest and best hotel in Changsha, China

This Sheraton is one of the best hotels in this very large Chinese city. The entire experience in the hotel is 1st class. I definitely enjoyed the stay. However, the food available at the hotel restaurant is overpriced. Coffee in the hotel cost about $8 per cup...and its not as good as the typical coffee shop chains in the US. For a Chinese city, this hotel is super great. It is quite a long taxi ride from the high-speed rail station.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Changsha retreat

All of the staff are exceptionally accommodating and want you to have the best experience possible. The rooms are very spacious and clean and the hotel's location is very walkable.

10/10 Excellent

Wenjia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Great service and very comfortable stay

8/10 Good

Taehyuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Power outlet for my notebook PC adaptor was not compatible. since mine has 3 pin plugs for 110V, but hotel's outlet has 2 holes only so physically. Changsha's power systems look like same, as I saw it at a vendor's meeting room too.

8/10 Good

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business

Very nice hotel with a friendly staff and a great business center (scanner, fax, and English-speaking staff). I enjoyed my stay here and absolutely loved the massage I got from the REVIVE spa. My only complaint is that my non smoking room often smelled like smoke, but I think you'd be hard pressed to find a truly smoke free environment anywhere in China. The bed was comfy and the room was spacious and clean. The Zenbar was a good, yet pricey place for a meal. Hotel breakfast buffet was very tasty, but also rather expensive compared to dining options outside the hotel. If I had to return to Changsha I would definitely stay here again.

8/10 Good

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for business travel

I spent 11 nights in Changsha for work. This was, by far, the best hotel in the area and was reasonably priced for a high end hotel. If you find that you need to visit Changsga, then choose this hotel. The business center was well appointed and was one of the few places where you could find someone who truly spoke enough English to understand your needs. I interacted with several excellent staff members and have nothing but good things to say about the hotel overall. The foot spa Revive is also worth mentioning, as it was my absolute favorite thing about Changsha. The relaxation room and massaged are equivalent to higher-end US spas for a fraction of the cost.