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Mercure Cergy Pontoise Centre

4.0 star property
Hotel in Cergy with a 24-hour front desk and a bar

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Photo gallery for Mercure Cergy Pontoise Centre

Classic Room, 1 Double Bed | In-room safe, blackout drapes, soundproofing, free cribs/infant beds
Exterior
Sports facility
Sports facility
Sports facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3 rue des Chênes Émeraude, Cergy, Val-d'Oise, 95000
  • CY Cergy Paris University
    ‪5 min walk‬
  • Essec Business School
    ‪14 min walk‬
  • Cergy Pontoise Leisure Island
    ‪5 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪38 min drive‬

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Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Classic Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Superior Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Privilege, Superior Room, 1 Double Bed with Sofa bed

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Cergy

Mercure Cergy Pontoise Centre places you within a leisurely stroll of CY Cergy Paris University and Piscine Cergy. This 57-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a business center.

What's nearby

  • CY Cergy Paris University - 9 min walk - 0.5 miles
  • Piscine Cergy - 11 min walk - 0.6 miles
  • Essec Business School - 16 min walk - 0.9 miles
  • Cergy Pontoise Leisure Island - 6 min drive - 2.5 miles
  • St Christophe Business Park - 7 min drive - 3.0 miles

Getting around

  • Cergy Préfecture Station - 11 min walk
  • Acheres-Grand-Cormier Station - 11 min drive
  • Paris Charles de Gaulle Airport (CDG) - 36 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪La Croissanterie - ‬12 min walk
  • ‪Pacific Rock Production - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Buffalo Grill - ‬8 min walk

About this property

Mercure Cergy Pontoise Centre

Hotel in Cergy with a 24-hour front desk and a bar
Guests of Mercure Cergy Pontoise Centre enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is offered for EUR 8 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, an arcade/game room, and laundry facilities.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.

Languages

Arabic, English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 8 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 1,718 for adults and EUR 18 for children
  • A bar/lounge

Restaurants on site

  • Astree

Things to do

  • Arcade/game room
  • Bicycle storage
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 6.18 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 1718 for adults and EUR 18 for children
  • Covered self parking fee: EUR 8 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cergy Pontoise Centre
Mercure Pontoise
Mercure Pontoise Hotel
Mercure Pontoise Hotel Cergy Centre
Mercure Cergy Pontoise Centre Hotel
Mercure Pontoise Centre Hotel
Mercure Pontoise Centre
Mercure Cergy Pontoise Cergy
Mercure Cergy Pontoise Centre Hotel
Mercure Cergy Pontoise Centre Cergy
Mercure Cergy Pontoise Centre Hotel Cergy

Frequently asked questions

Is a free cancellation option available at Mercure Cergy Pontoise Centre?

Mercure Cergy Pontoise Centre offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Cergy Pontoise Centre?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Mercure Cergy Pontoise Centre on Jun 8, 2025 start from $77.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Mercure Cergy Pontoise Centre?

This hotel is located in Cergy, a short 11-minute walk from Piscine Cergy and also 11 minutes on foot from Les 3 Fontaines Shopping Center. You'll also find Cergy Pontoise Leisure Island and Abbaye de Maubuisson within a short drive.

Is parking available on site at Mercure Cergy Pontoise Centre?

Yes, secured parking is offered for EUR 8 per night with in/out privileges. Accessible parking and bicycle parking are also available.

Does Mercure Cergy Pontoise Centre feature a casino at the property?

No, Mercure Cergy Pontoise Centre doesn't have a casino.

Will I find an indoor pool at Mercure Cergy Pontoise Centre?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Cergy Pontoise Centre?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars with free items and premium bedding.

Does Mercure Cergy Pontoise Centre have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Cergy Pontoise Centre have a restaurant with a breakfast menu?

Yes, Mercure Cergy Pontoise Centre serves continental breakfast for a surcharge on weekday mornings at Astree.

Will Mercure Cergy Pontoise Centre allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Cergy Pontoise Centre for a fee of EUR 15 per pet, per night.

Does Mercure Cergy Pontoise Centre have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Mercure Cergy Pontoise Centre?

The closest major airport to Mercure Cergy Pontoise Centre is Paris Charles de Gaulle Airport (CDG), which is 29.6 mi away (36 minutes by car). Another top airport is Paris Orly Airport (ORY), which is around 25.4 mi away.

Are there rooms with balconies at Mercure Cergy Pontoise Centre?

No, there aren't any guestrooms with balconies at Mercure Cergy Pontoise Centre.

Mercure Cergy Pontoise Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 204 reviews
Rating 8 - Good. 78 out of 204 reviews
Rating 6 - Okay. 31 out of 204 reviews
Rating 4 - Poor. 20 out of 204 reviews
Rating 2 - Terrible. 11 out of 204 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

TAKUMI

Stayed 2 nights in Jan 2024

2/10 Terrible

Saeid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go there !
Stayed 3 nights in Sep 2023

8/10 Good

Reza

Stayed 2 nights in Jun 2023

10/10 Excellent

Gerald

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 6 nights in May 2023

10/10 Excellent

Carlos, Santiago

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, all are really friendly

10/10 Excellent

Wissam

Stayed 2 nights in Sep 2022

10/10 Excellent

Marco Antonio

Stayed 1 night in Oct 2021

6/10 Okay

CHANTAL

Stayed 2 nights in Jun 2021

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I don’t reconcile as it is in poor conversation and the price is not cheapest
Stayed 1 night in Jul 2019

8/10 Good

Kwee Chye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for a clean, comfortable stay

Clean, comfortable and a great stop off point
Stayed 1 night in Sep 2018

8/10 Good

Geofr, london

Liked: Cleanliness, staff & service, room comfort

Disabled rooms

Double doors and room door were heavy to open the door opener needs time delay for closing.
Stayed 1 night in Sep 2018

6/10 Okay

Maggie, SF, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was very hot but there was no A/C. A fan in the room was not sufficient. Otherwise, the room was clean enough. It was just worn and old. There weren't really any drawers or shelves to put things on. Not a big deal if you don't mind living out of your suitcase. I just like to unpack everything.
Stayed 8 nights in Aug 2018

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Gem

A lovely room with quick and easy access to Paris. Train station 2 blocks away - lazy folks can use the bus. Huge mall with everything including supermarket on top of the train station (Cergy Prefecture). I will use this hotel again - lovely staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Feridoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and excellent Customer Service

We arrived very late at the hotel, however the staff at yhe hotel was very helpful and exceeded our expectations. My daughter and husband were so impress about the service that they have made this hotel the place to be for all our trips in Paris.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy
Stayed 1 night in May 2018

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good solid choice

Nice hotel as you would expect from a Mecure, convenient for university, and business district
Stayed 3 nights in May 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Cerhy

It is a good hotel with good location to of a short walk to the city. The staff were very friendly

8/10 Good

dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This is an OLD hotel, and in need of modernising throughout. The bar is tiny. On the plus side the service is very good and the hotel was relatively clean throughout. McDonalds is next door.
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very expensive hotel and indeed negative experienc

Very por área. tiny rooms and not very clean in my opinión, there was a tea cup stain with lipstick

6/10 Okay

Grahame

Liked: Cleanliness, room comfort

Nice hotel.

Nice hotel. rooms spacious and beds were comfortable. Staff were polite. Easy walking distance to bus and train station. Trains run every 15 minutes to centre of Paris.

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