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"Great experience with this resort. Staff was amazing."

"Excellent "

"I have never left a review for a hotel stay but it just wouldn’t be right to not give a standing ovation for the excellent service we had at this resort. Before my arrival I had come across a few reviews that were negative so I had to stop myself because I didn’t want it to impact my experience. I’m glad I did. This was the most beautiful and most clean resort I’ve stayed in. We did not have a single issue with our room or the service . Every single person at this resort was beyond phenomenal. The people here and in playa del Carmen are some of the nicest, friendliest and positive people. Every single worker and I mean every single one had a smile and seemed to genuinely be interested in getting to know us and was happy we were staying at the resort. The view is amazing and it’s direct access to the beach. There are chairs to lay out at the beach so you don’t have to worry about that. Our stay was short and we didn’t get to try all the restraunts however the ones we did try were excellent. The food was fresh and good. Asiana was probably one of my favorites and Pelicanos as it has a beach view. As soon as you arrive you are greeted with fresh drinks and a cool towel. It’s a world class luxury experience. You are well taken care of and greeted with one of the most luxurious scents that is emitting from this air diffusing device they have. You literally can smell it outside the hotel. My friend and I loved it so much we plan on purchasing one."