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Candlewood Suites Celaya by IHG

Property class: 3

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Photo gallery for Candlewood Suites Celaya by IHG

A modern hotel room with a large desk, a flat-screen TV, a fireplace, and a sofa.
A conference room with a large table, chairs, a projector screen, a television, and a framed picture on the wall.
A hotel room with a bed, a sofa, a TV, a desk, and a chair.
A modern kitchen with a stainless steel refrigerator, a built-in microwave, and a dishwasher.
A kitchen with a stovetop, a coffee maker, a sink, and a cutting board with vegetables.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Lote Ubicado En Av. Eje Nor Oriente, Casi Esq. Con Rivera Del Campestre, Celaya, GTO, 38080
  • Place, University of Celaya
    ‪10 min walk‬
  • Place, Galerias Celaya Mall
    ‪14 min walk‬
  • Place, Latin University of Mexico
    ‪9 min drive‬

Room options

View all photos for Standard Room

A modern kitchen with a refrigerator, microwave, coffee maker, and a dining area with a table and chairs.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

A modern kitchen with stainless steel appliances, a dishwasher, and a coffee maker.

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

A modern kitchen with stainless steel appliances, a dishwasher, and a coffee maker.

Studio Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible

A compact hotel room with a bed, a desk, a microwave, and a coffee maker.

Studio Suite, 1 King Bed, Accessible

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a nightstand, a lamp, and a window with curtains.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

About the neighborhood

Celaya

Galerias Celaya Mall is a short stroll from Candlewood Suites Celaya by IHG, and other popular attractions like Temple of El Carmen are within a few miles (5 km). This 102-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • University of Celaya - 10 min walk - 0.6 miles
  • Galerias Celaya Mall - 14 min walk - 0.8 miles
  • Latin University of Mexico - 9 min drive - 1.0 mile
  • Celaya Main Garden - 19 min drive - 3.6 miles
  • Plaza Parque Celaya - 26 min drive - 8.3 miles

Getting around

  • Bajío Intl. Airport (BJX) - 79 min drive

Restaurants

  • ‪Bora Bora - ‬7 min walk
  • ‪Cafezzito - ‬16 min walk
  • ‪Sushi Roll - ‬14 min walk
  • ‪LA BURGER/ LA CONCHA CELAYA - ‬6 min walk
  • ‪Tacos El Bajito - ‬2 min drive

About this property

Candlewood Suites Celaya by IHG

At Candlewood Suites Celaya by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include conference space, a business center, and free newspapers.
43-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include kitchens, refrigerators, and microwaves. Limited housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Restaurant
Holiday Inn Express & Suites Celaya by IHG
Celaya
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 856 reviews
$58 nightly
The price is $69
Sep 19 - Sep 20
Total with taxes and fees
Holiday Inn Express & Suites Celaya by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (27 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 250 per pet, per day
  • Pet weight must not exceed 66 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Celaya Hotel
Candlewood Stes Celaya
Candlewood Suites Celaya
Candlewood Suites Celaya by IHG Hotel
Candlewood Suites Celaya an IHG Hotel
Candlewood Suites Celaya by IHG Celaya
Candlewood Suites Celaya by IHG Hotel Celaya

Frequently asked questions

Is a free cancellation option available at Candlewood Suites Celaya by IHG?

Candlewood Suites Celaya by IHG provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Celaya by IHG?

As of Sep 5, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Celaya by IHG on Sep 27, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Candlewood Suites Celaya by IHG?

This hotel is located in Celaya within a short 12-minute walk of Galerias Celaya Mall. You'll also find Celaya Main Garden and Alameda Park within a short drive.

Is parking available on site at Candlewood Suites Celaya by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Candlewood Suites Celaya by IHG feature a casino?

No, Candlewood Suites Celaya by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Celaya by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Candlewood Suites Celaya by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchen as well as an outdoor pool.

Are there hot tubs at Candlewood Suites Celaya by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Celaya by IHG feature a restaurant that includes a breakfast menu?

Yes, Candlewood Suites Celaya by IHG serves free buffet breakfast each morning from its snack bar.

Does Candlewood Suites Celaya by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Celaya by IHG for a fee of MXN 250 per pet, per day. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Candlewood Suites Celaya by IHG?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Candlewood Suites Celaya by IHG?

No, there aren't any guestrooms at Candlewood Suites Celaya by IHG that offer a balcony.

Candlewood Suites Celaya by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 193 out of 247 reviews
Rating 8 - Good. 34 out of 247 reviews
Rating 6 - Okay. 13 out of 247 reviews
Rating 4 - Poor. 5 out of 247 reviews
Rating 2 - Terrible. 2 out of 247 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gloria Ana Araujo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent ! Very nice hotel
Stayed 6 nights in May 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was clean and well taken care of.
Stayed 8 nights in Apr 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Spacious rooms with fridge, microwave etc and nice bathrooms. Quiet and good buffet breakfast. - Pool could have been cleaner. Good place to stay if you have a car. There are 3/4 good eating options on the road opposite nearby. I would stay here again.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Maria Juarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet, clean and staff really kind. I love the laundry facility and the pool. Breakfast wasn’t the best for me.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente 💕
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Edwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Long stays. Room cleaning every day. Our cleaning lady was wonderful and so were the front desk staff.
Stayed 17 nights in Jun 2024
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, amenities
Gym
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Nick

Liked: Staff & service, property conditions & facilities, room comfort

Good Stay

The floors were not cleaned, there was no soap available to wash dishes. We were a little disappointed because of that. The staff was excellent!
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Juan Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Room was to hot and housekeeper kept turning AC from 18 to 26 didn’t sleep nights due to hot room it would take 3 hours to cool everything else was great
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 8 nights in Sep 2024
Verified review

6/10 Okay

Hugo

Liked: Staff & service

Need to get what I pay for.

Before booking the property, the front desk told me the pool was heated. It was not. Breakfast buffet has sadly gone downhill. The kids still enjoyed the buffet. One of the rooms was supposed to have 2 queen sized beds , but the beds wero only 2 double beds ,aking sleeping a bit croeded.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Efrain

Disliked: Property conditions & facilities
Pool was always dirty. The filter was never working. I don’t think is check for Clorox leves
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Juan Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien y bueno el desayuno y calientito
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, alberca fria, desayuno falta mas variedad, atención excelente, amplio estacionamiento. Si regresamos. Muy recomendable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy bien servido. El Director de Ventas del hotel me ayudó con un tema de horario para mi salida y fue muy amable. En general todo el personal del hotel tiene esa disposición para hacer sentir al huésped importante.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, fue buena experiencia reservar a través de Expedia. El hotel considero que es el mejor en la ciudad de Celaya, el baño tiene tina, el cuarto tiene cocineta, refrigerador, horno de microondas, la alberca está limpia, incluye desayuno
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es un área de oportunidad que pueden mejorar
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Rodolfo

Disliked: Staff & service
Mi molestia es por la falta de conocimiento de su personal en front desk, para temas fiscales, ya que no hicieron el posible intento de facturar mi estáncia, por haber pa te sdo a través de la aplicación de que EXPEDIA y por lo tanto ya no podré comprobar ese gasto y todo por un pésimo personal.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Oscar Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde la llegado todo fue muy ameno, el desayuno perfecto y el trato del personal ni se diga
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
El menú estuvo rico y diferente los dos días que estuve en otros lugares te dan todos los días lo mismo
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hab limpia, muy comoda, suficiente estacionamiento abierto.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Iztaccíhuatl Álvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno Fresco , variado y rico , personal muy amable , amplio estacionamiento y todo el hotel huele rico
Stayed 1 night in Mar 2026