Surestay Plus By Best Western Cebu City

2.5 star property
Baroque hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Cebu City

Relax in our spacious lobby with a modern reception area, comfortable seating, and an open-plan layout.
Enter a contemporary hotel with a sleek glass and stone façade, featuring a grand staircase and main entrance.
Two large beds and a comfortable seating area offer a relaxing retreat with a view of the outdoors.
Enjoy a peaceful retreat with a view of lush greenery from the large window, a comfortable seating area, and a TV for entertainment.
Relax in a serene space with a mounted TV, wardrobe, and a small table for your essentials.

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Danaque Building, Capitol Site, Cebu City, 6000
  • Osmeña Fountain Circle
    ‪7 min walk‬
  • Ayala Center
    ‪3 min drive‬
  • Waterfront Cebu City Casino
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪18 min drive‬

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Room options

Premier Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 313 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Twin Beds, Non Smoking

  • 253 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed, Non Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 3 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 305 sq ft
  • Sleeps 3
  • 3 Twin Beds

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 Queen Bed

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Queen Beds

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Double Beds

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 2 Twin Beds

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3
  • 3 Twin Beds

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Cebu City

Located in Capitol Site, Surestay Plus By Best Western Cebu City is adjacent to Cebu Doctor's University Hospital and within a 5-minute walk of Jose Rizal Memorial Library. This 62-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free self parking.

What's nearby

  • Mango Square - 7 min walk - 0.4 miles
  • Osmeña Fountain Circle - 7 min walk - 0.4 miles
  • Ayala Center - 3 min drive - 1.2 miles
  • Waterfront Cebu City Casino - 3 min drive - 1.6 miles
  • SM City Cebu - 5 min drive - 2.1 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive

Restaurants

  • ‪Bo's Coffee - ‬1 min walk
  • ‪Manila Foodshoppe - ‬2 min walk
  • ‪Tagala Chicken Butterfly - ‬3 min walk
  • ‪Coffee Prince Cebu - ‬3 min walk
  • ‪Bittersweet Pastry Shop - ‬2 min walk

About this property

Surestay Plus By Best Western Cebu City

Baroque hotel with free breakfast and a 24-hour front desk
Surestay Plus By Best Western Cebu City features free WiFi in public areas and a banquet hall. A stay here includes free parking. The front desk is staffed 24 hours a day to help with luggage storage and concierge services.
32-inch LED TVs come with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include sitting areas, minibars, and electric kettles. Change of towels is available on request.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PHP 1200 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: PHP 1200 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: GCash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Cebu City
Surestay Plus By Best Western Cebu City Hotel Cebu City

Frequently asked questions

What's there to see around Surestay Plus By Best Western Cebu City?

This hotel is situated in Capitol Site, just steps from Jose Rizal Memorial Library, and within a 10-minute walk of Osmeña Fountain Circle and Mango Square. You'll also find Ayala Center and Magellan's Cross within a short drive.

Is parking available on site at Surestay Plus By Best Western Cebu City?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Surestay Plus By Best Western Cebu City have a casino at the property?

No, Surestay Plus By Best Western Cebu City doesn't have a casino.

Will I find an indoor pool at Surestay Plus By Best Western Cebu City?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Surestay Plus By Best Western Cebu City?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and slippers.

Are there hot tubs at Surestay Plus By Best Western Cebu City?

No, this hotel doesn't have a spa tub.

Does Surestay Plus By Best Western Cebu City have a restaurant with a breakfast menu?

Yes, Surestay Plus By Best Western Cebu City serves free buffet breakfast each morning from its restaurant.

Will Surestay Plus By Best Western Cebu City allow pets to stay for free?

No, pets and service animals aren't allowed at Surestay Plus By Best Western Cebu City.

Does Surestay Plus By Best Western Cebu City have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Surestay Plus By Best Western Cebu City?

The closest major airport to Surestay Plus By Best Western Cebu City is Mactan - Cebu Intl. Airport (CEB), which is 9.4 mi away (42 minutes by car).

Are there rooms with balconies at Surestay Plus By Best Western Cebu City?

No, there aren't any guestrooms with balconies at Surestay Plus By Best Western Cebu City.

Surestay Plus By Best Western Cebu City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 112 out of 175 reviews
Rating 8 - Good. 44 out of 175 reviews
Rating 6 - Okay. 12 out of 175 reviews
Rating 4 - Poor. 2 out of 175 reviews
Rating 2 - Terrible. 5 out of 175 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly but the shower doesn't have water
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with breakfast included which was very tasty. Staff are so helpful and friendly. Very clean and quiet. We enjoyed our 2 night stay here. Lovely reception area to sit and relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eliezer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Amenities
Very helpful staff, clean property and great breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Carmel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

James, Flower Mound

Liked: Cleanliness, staff & service, property conditions & facilities
clean, the staffs are friendly and nice.
Stayed 10 nights in Mar 2025

10/10 Excellent

John Elmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel in Cebu City!

The hotel provided excellent service. Very prime location and new amenities. Also the price is absolutely very reasonable with free breakfast included. Thanks for the promotion. Keep up the great job!
Stayed 1 night in Mar 2025

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few days, property was in good location, lots of restaurants and entertainment nearby. They charge too much for airport transfer, though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marjorie

Stayed 3 nights in Mar 2025

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Good but the bathroom sink collects a lot a water the every time u wash ur water!! Our stuffs gets water. All over the sink
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay while in Cebu City. The bldg.is newly renovated. It’s clean and the staff are nice and very accommodating.
Stayed 2 nights in Mar 2025

6/10 Okay

Stella, Woodbridge

Liked: Staff & service
Breakfasts selection good. Needs improvement especially shower area. It gets flooded, clogged and overflows. Sink faucet needs adjustments as water coming out sideways. Housekeeping staff very attentive, thank you!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying with surestay. The staff are very nice and accommodating. Definitely recommended ! We will be back next time we visit cebu ❤️
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariel Cristina

Stayed 4 nights in Mar 2025

8/10 Good

tri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent amenities and room is good size and clean. Staff is very friendly.

8/10 Good

Ivo, Pangvitch

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place & people , got a great time.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ken, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Ken, Sacramento

Liked: Cleanliness, property conditions & facilities
This placecis awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Regan

Stayed 3 nights in Feb 2025

10/10 Excellent

Amelita

Liked: Property conditions & facilities
Satisfied
Stayed 2 nights in Feb 2025

10/10 Excellent

Ivo, Pangvitch

Stayed 3 nights in Feb 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Or room han no windows.. No coffee available or other drinks..For the price in the Philippines not normal..The hot water in the shower was luke warm..Stafe was great friendly and helpful..For the price i would expect a lil more per what u get at hotels at same pricing..
Stayed 2 nights in Feb 2025